101, Report:
#594163
Posted Date:
Apr 17 2010
T - Mobile T-Mobile USA, Inc. Why are they acting like terrorists? Bellevue, Washington
Im writing this letter because Im tired of being screwed by Corporate America. Corporate America are terrorists! T-Mobile fits into this category. Corporate America has ruined what business is supposed to be. Its been taken over by greedy individuals. When you start a business or ta...
Entity
T - Mobile
Categories: Cellular Phone Companies
102, Report:
#520532
Posted Date:
Mar 11 2010
Michael From Pinnacle Financial Group Pinnacle & T-Mobile Minneapolis, Minnesota
Three years ago my husband wanted to switch our cell phone provider from T-Mobile to Verizon. When we notified T-Mobile of the switch, I was shocked to have them tell me that one of our four lines had a new two-year contract extension. This line was used by our son who was then livi...
Entity
Michael From Pinnacle Financial Group
Categories: Collection Agency's
103, Report:
#300786
Posted Date:
Feb 25 2010
T-Mobile Restocking Fee Bellevue Washington
It all began on 09/15/2007, I called T-Mobile to inform them my fairly new cell phone was not working. I was told that I had to take it in to the store to check for water damage, etc. and to see if it was replaceable under warranty.
On 09/26/2007, I went into the T-Mobile store ...
Entity
T-Mobile
Categories: Cellular Phone Companies
104, Report:
#554783
Posted Date:
Jan 15 2010
T - MOBILE T-MOBILE USB STICK is a lot more than they tell you up front Dallas, Texas
I signed up for a USB Stick from T-MOBILE and they told me it would be about $55.00 a month including taxes. Also I had a 30 day window to return it with no penalty.
The first bill came and it was $65.83. I thought the extra was for setup or something, no problem. I just got ...
Entity
T - MOBILE
Categories: Internet Services
105, Report:
#508953
Posted Date:
Dec 06 2009
WIRELESS TOYZ - NEVADA TOYZ INC The worst service ever Las Vegas, Nevada
I want to report in what way the people in this franchise(Wireless Toys) make business.
My wife and I were shopping for a cellphone for our son. He likes G 1 and My touch 3G both made by HTC, but we didn't want to spend money on data plan which our son didn't want e...
Entity
WIRELESS TOYZ - NEVADA TOYZ INC
Categories: Cellular Phone Companies
106, Report:
#471544
Posted Date:
Jul 20 2009
T-Mobile By far the worst customer service I have ever encountered. Kissimmee Florida
I have had cellular service through T-mobile for almost 14 months now. I am nearing the end of my original agreement (which I will NOT renew) and I am going to list all the problems I have encountered thus far. Originally I had problems getting service ANYWHERE near or around my hou...
Entity
T-Mobile
Categories: Cellular Phone Companies
107, Report:
#394973
Posted Date:
Jun 18 2009
T-Mobile And AFNI Collections T-Mobile ripoff and AFNI collections bullies Bellevue Washington
I was a Voicestream customer in 2001 and had canceled due to their horrible service. I had paid all the fees and moved on with life. Last week, 7 tears later I received a letter
along with a bill from AFNI Collections out of Illinois stating I owe $200 to T-Mobile. I did a google s...
Entity
T-Mobile And AFNI Collections
Categories: Cellular Phone Companies
108, Report:
#198036
Posted Date:
Apr 13 2009
T-Mobile cancellation fee scandal Menomonee Falls Wisconsin
On the second of Hune, 2006, I went to my local T-Mobile store to look into a phone. I ended up getting a phone, the RAZR, and i was told that i had fourteen days to cancel.
I found a deal in a local ad for Ritz Camera for a free RAZR and a camera. I went there thirteen days af...
Entity
T-Mobile
Categories: Cellular Phone Companies
109, Report:
#439319
Posted Date:
Mar 31 2009
T-Mobile December Bill:Released From Contract Per BBB settlement; fee waved; service terminated Jan. Bill: Oh, we changed our minds, you owe $800... Bellevue Washington
Please help!!!!
I have proof of fraud!
Has anyone else been duped by T-Mobile?
--Promised one thing by a customer service rep., but have it not happen?
--Had their bill changed after the billing cycle was over?
--Had their account reactivated and charged for service aft...
Entity
T-Mobile
Categories: Cellular Phone Companies
110, Report:
#435647
Posted Date:
Mar 19 2009
T-Mobile Takes Money Mutiple Times Out of Account During Plan Change but Reports Card Declined Albuquerque New Mexico
On 3/18/2009, I called in to customer service for the 1st time and got some answers on my options of plans I can switch to. I was advised that this was also avalable online for me today so I registered online and attempted to change my plan. Since I am a Flex Pay customer, in order ...
Entity
T-Mobile
Categories: BBB Better Business Bureau
111, Report:
#428268
Posted Date:
Feb 25 2009
WireFly - InPhonic - [email protected] Free Cell phone ads online come with phony rebates Internet
I shopped for a cell phone discount on the internet. I found an ad online after Goggling free cell phone in October 2005. I printed it out and took it to my T mobile store to see if they would match the free-after-rebate offer. They could not. I had a single phone but wanted to set...
Entity
Wirefly.com - InPhonic.com
Categories: Internet Fraud
112, Report:
#426042
Posted Date:
Feb 19 2009
2B Wireless DON'T BUY HERE! FIND A T-MOBILE DIRECT SELLER!! Surprise Arizona
T-Mobile told me I needed to purchase a new SIM card before enrolling a new phone for service. I went to 2B Wireless (BEWARE!! You can't tell from the front or the signage that it is NOT a regular T-Mobile store! It does not say 2B Wireless on the front of the store; it only says T-...
Entity
2B Wireless
Categories: Cellular Phone Companies
113, Report:
#420260
Posted Date:
Feb 05 2009
The Mobile Solution, Fayette Mall, #2 $42.00 Cell Phone Battery Lexington Kentucky
A few days before October 26, 2008, I purchased a battery for my cell phone at The Mobile Solution Store in Fayette Mall. I had my phone with me, so the sales clerk put the battery in the phone. I told him it did not fit. He said if it did not work bring it back. I did on Oct. 26. ...
Entity
T-Mobile Solution, Fayette Mall, #2
Categories: Cellular Phone Companies
114, Report:
#241371
Posted Date:
Jan 25 2009
2B Wireless ripoff dishonest fraudulent billing practices poor customer service Phoenix Arizona
I returned an item to 2B Wireless after discovering that it had very poor performance. I was issued a credit for $216.99 (I have this credit issued by them.) When my credit card was credited it was only credited $150.99. I had to call them several times and it took months to finall...
Entity
2B Wireless
Categories: Cellular Phone Companies
115, Report:
#393868
Posted Date:
Jan 16 2009
T-Mobile T-Mobile's customer reps take CUSTOMER SERVICE to an all-time low! Albuquerque New Mexico
Quite simply, with almost 18 months gone on my T-Mobile & it's almost Thanksgiving, I'm quite thankful for the fact that my 2 year contract has only 7 more months!! YIPPEE!! June 26, 2009, my nightmare with T-Mobile will be over.
The straw that broke the 'camel's back' was draw...
Entity
T-Mobile
Categories: Telephones
116, Report:
#403718
Posted Date:
Dec 27 2008
T-Mobile BAIT AND SWITCH Asheville, North Carolina
Before leaving on an extended trip to the Northwest, I checked with the T-Mobile store in Asheville to be sure that I would not incure roaming charges for calls made while out of state. I was assured that my plan covered calls from Washington State that I would be making.
Upon ...
Entity
T-Mobile
Categories: Bait-and-Switch
117, Report:
#388340
Posted Date:
Nov 13 2008
T-Mobile Store And Customer Too Many To List Here Domestic Terrorist Threat, Fraud, They kicked me out of the store and told me that if i didnt leave they would call the police Upland California
11/4/2008
T-Mobile Representative at the store#7970, address: 1013 W Foothill Blvd # D, Upland, CA? - (909) 981-2211?: Brittney Wallen, Genell no last name on her tag, and 1 other girl working there but she didn't interfere.
T-Mobile Representative over the phone while at the T-...
Entity
T-Mobile Store And Customer Service
Categories: Convenience Stores
118, Report:
#383590
Posted Date:
Oct 22 2008
T-Mobile USA, Inc. Over-charging Minutes on Prepaid Plan HQ Address Not Listed On Their Website. Nationwide
The T-Mobile Pay As You Go plan, $100 for 1000 minutes rate, cheated me from bonus minutes up front, then overcharged minutes until I complained to customer service.
I went to a T-Mobile store in San Francisco and was given a SIM card free with the $100 for 1000 minutes prepaid r...
Entity
T-Mobile USA, Inc.
Categories: Cellular Phone Companies
119, Report:
#373258
Posted Date:
Sep 16 2008
T-Mobile Fraudulent Business Practices by T-Mobile Nationwide
I have been a customer of T-Mobile for about 2 years now during which time I've seen their sub-standard service yo-yo back and forth from mediocre to worse and back. Over the past 6 months it has deteriorated so significantly and caused so many problems that I decided I would cut my...
Entity
T-Mobile
Categories: Miscellaneous Companies
120, Report:
#356890
Posted Date:
Jul 29 2008
T-Mobile broken phone, lied to and manipulated by several CSRs, total sham Bellevue, Washington, Bellevue Washington
I have been a loyal T-Mobile customer since 2003. I never had any real issues until I got my current phone (Motorola w490). A few months after having the phone, it lost its mind. Would only type the number 4 over and over, while scrolling through the ring styles. Nothing would fix i...
Entity
T-Mobile
Categories: Cellular Phone Companies
121, Report:
#352592
Posted Date:
Jul 18 2008
T-Mobile Waiting over 3 weeks for $1796 refund!! Bellevue Washington
Below is a fax I sent T-mobile. I am receiving no help from them with my problem and it is only getting worse. If you could help me resolve the issue it would be greatly appreciated.
To Whom It May Concern,
July 7, 2008
This fax is to express my deep unhappiness ...
Entity
T-Mobile
Categories: Cellular Phone Companies
122, Report:
#348132
Posted Date:
Jul 07 2008
T-Mobile I was hoodwinked! Trenton New Jersey
My son has a sidekick and his backlight went out. I called the customer service line and informed them of what was going on with his phone. They guided me through several steps to check for water damage and none was found.
I was then instructed to send phone in to company and a ...
Entity
T-Mobile
Categories: Miscellaneous Companies
123, Report:
#345184
Posted Date:
Jun 28 2008
T-Mobile service malfunction sends out message that customers are deasdbeats Bellevue Washington
Starting on June 25th, callers to my cell phone reached a recording stating that my phone was no longer in service. My billing is current and I could still make outgoing calls, but as a small business guy,
this is not a helpful message. Lost calls means lost business and even worse...
Entity
T-Mobile
Categories: Cellular Phone Companies
124, Report:
#342326
Posted Date:
Jun 20 2008
T Mobile No Service Provided-refund Refused-Intimidation tactics Albuquerque, New Mexico
After 2 years as a T Mobile cell phone customer I went to the local T mobile store to add their wireless service to my laptop computer. As a condition of adding wireless service, they required me to agree to a 2 year extension of my service contract and pay them $175 up front.
Th...
Entity
T Mobile
Categories: Telephone Companies
125, Report:
#340937
Posted Date:
Jun 17 2008
A1wireless never paid rebates talked to them for two years every 3 moths got a different story Internet
I purchased a cell phone plus a contract for two years they never sent my rebate money to me also they had a special rebate called customer appreciation rebate which was 100.00 dollars. they told me to contact t-mobile to get the other rebate and t-mobile said that my imei number wa...
Entity
A1wireless
Categories: Cellular Phone Companies