201, Report:
#356703
Posted Date:
Jul 29 2008
Cox Communcations - New England False advertising, horrible billing, undisclosed information to customers upon ordering new services West Warwick Rhode Island
I decided to switch from my verizon package to a Bundle Package from Cox Communications for $99 a month - I was told it included my digital phone, internet and HDTV Digital Cable. they told me my bill would be a little more then the $99 because I ordered a few other optional feature...
Entity
Cox Communcations
Categories: Cable TV
202, Report:
#356035
Posted Date:
Jul 27 2008
Cox Communications Lied to by customer service Rancho Santa Margarita California
I called Cox Communications two months ago to have my service downgraded because I had lost my job. No problem. They gave me basic cable for $15.00 a month. Well, a week after I downgraded I went back to work. After two months I paid off the bill completely. I called Cox Communicati...
Entity
Cox Communications
Categories: Cable TV
203, Report:
#352333
Posted Date:
Jul 17 2008
Cox Communications compromised my identity and personal information Phoenix Arizona
***BEWARE***Here is my story.
I have been using Cox Communication for the last 3 yrs. A few days ago I tried accessing my email and it wouldn't allow my password. I called Cox. They proceeded to tell me that I would have to change my email address because it was issued to someone...
Entity
Cox Communications
Categories: Miscellaneous Companies
204, Report:
#351183
Posted Date:
Jul 14 2008
Cox Communications Everyone at Cox is a moron Virginia Beach Virginia
First off, my issues with Cox started right off the jump. When I called to find out information about cable and internet the lady kept pushing for both when I only wanted cable (understandable since it is a retail service) however at the end of the conversation I said I only wanted ...
Entity
Cox Communications
Categories: Cable TV
205, Report:
#350458
Posted Date:
Jul 12 2008
Cox Communications Outbound Sharks take a bit out of consumers Rcho Sta Marg California
I have been a contract employee for Cox Communications for the last 9 months. My contract was ended July 5th. I believe my contract was ended because I reportd to many customer complaints.
The goal as a outbound shark is to be promoted to the Shark Tank. The Shark Tank is wher...
Entity
Cox Communications
Categories: Cable TV
206, Report:
#336825
Posted Date:
Jun 03 2008
Cox Communications Credit card rip off fees Phoenix Arizona
Beware of the billing dept of Cox if you think you are doing them a favor by allowing them to charge your monthly bill to your credit card.
As we all know, a common characteristic of credit cards is that they pass their expiration dates or are replaced when lost or stolen.
...
Entity
Cox Communications
Categories: Internet Service Providers
207, Report:
#334432
Posted Date:
May 23 2008
QWEST CHOICE HOME PHONE SERVICE The Company Suck's Qwest charges X-Cstmrs Phone Service Even After you have call to STOP SERVICE..Change Phone Number & Still Recv monthly bill.. Huh Now That's Service Phoenix Arizona
Back in Jan, 08...My Son was put in jail, well when your in jail the only way that you can call anyone is collect. This is when it all started, you see we had a block on our phone so you can't receive collect phone calls, I called Qwest spirit of service, spoke to someone in the c...
Entity
QWEST
Categories: Telephone Companies
208, Report:
#327368
Posted Date:
May 10 2008
Media 8 Group, Kilo Gonzalez, Miah Gonzalez, Sage Gonzalez Took me for 10,000 for 2 T.V. commercials that are in DVD format plus more Phoenix Arizona
I started by looking for an at home based business, found this company (media 8 group) online. they do a affiliate program. talked to Kilo Gonzalez about the program and was very interested in doing it. gave them $1000 dollars to show that I was serious.
there offer was 2 t.v...
Entity
Media 8 Group
Categories: Advertising / Deceptive
209, Report:
#325984
Posted Date:
Apr 14 2008
Cox Communications, Aka Cox Cable false advertising, misrepresentation, bait and switch, negligence, arrogance Atlanta Georgia, California
I made the mistake of buying the Cox broadband and phone bundle in July of 2007. Cox's handling of this starting on 8-1-07 destabilized my communication systems. I went from stable phone and internet on 8-1-07 to chaotic, intermittent, and down phone & internet for 17 days. My b...
Entity
Cox Communications
Categories: Internet Service Providers
210, Report:
#319732
Posted Date:
Mar 20 2008
Cox Communications doesn't provide the service to me that I am paying for Las Vegas Nevada
I have been a customer of Cox Communications in Las Vegas for a few years now having both my cable tv and high-speed internet with them. I pay an average of $150 a month for both services.
Ever since I have had this service with Cox, I have never gotten what I am paying for comp...
Entity
Cox Communications
Categories: Cable Companies
211, Report:
#305738
Posted Date:
Feb 03 2008
Cox Communications Billing of calls I did not make, changing my phone service without my approval Phoenix Arizona
For the past five months, Cox Digital Phone has been billing me for d/a (directory assisted call) that I have not made. They have also billed me for phone traces I have not made. I have contacted the customer service number so many time I can't count. I ask for a block to be put ...
Entity
Cox Communications
Categories: Corrupt Companies
212, Report:
#304556
Posted Date:
Jan 30 2008
Cox Communications Free ? Long Distance Phone Service Omaha, Nebraska
Cox Communications advertises free long distance telephone service. Actually, it is not free. They charge $15 per month for unlimited long distance service. This is deceptive advertising.
If you order their digital telephone service, question this charge. If you don't opt f...
Entity
Cox Communications
Categories: Telephone Companies
213, Report:
#303710
Posted Date:
Jan 27 2008
COX Communications absolutely the worst service! Oklahoma City Oklahoma
Cox has been to my house 5 times in just over a week and cable still doesnt work and after missing a day of work for them to come to my house 5 days worth, all I got was a crummy $30 credit. The customer reps in the call center are so RUDE! I had to use my cell phone to call when m...
Entity
COX Communications
Categories: Cable TV
214, Report:
#301763
Posted Date:
Jan 20 2008
Cox Commucations workers blatantly lied to us, and now we have a $800 bill Ocala Florida
We had an account with Cox Communications of Florida. I asked them specifically, Does our account include FREE UNLIMITED LONG DISTANCES TO CANADA. and the answer was YES from the representative looking me straight in the face in their office. I told her, I am going to be going to Ca...
Entity
Cox Communications
Categories: Telephone Companies
215, Report:
#278082
Posted Date:
Oct 10 2007
Cox Communications Bad billing practices Phoenix Arizona
In June of 07, we requested to change our service, taking off a couple of premium channels to lower our bill. Nothing was done. We didn't realize this though, because our bill DID go down a little bit, AND because we stopped getting bills. Even before this we had to try and keep ...
Entity
Cox Communications
Categories: Internet Service Providers
216, Report:
#238492
Posted Date:
Sep 12 2007
Cox Communications Charged me for a promotional free service. ripoff Phoenix Arizona
Cox has been providing me high-speed broadband service for a year. Last summer I received a letter offering free basic cable service just for the asking. I asked but they have been charging me $10 month for the service for the past several months.
When I spoke with a supervis...
Entity
Cox Communications
Categories: Internet Service Providers
217, Report:
#230892
Posted Date:
Sep 12 2007
Cox Communications , refuses to send statements Phoenix Arizona
When I did not receive my November, 2006 statement from Cox I called customer service. They said that they intentionally did not send any statement because there was a credit balance. When I requested the statement they refused to send it.
One person said if I wanted to pay for...
Entity
Cox Communications
Categories: Cable TV
218, Report:
#259057
Posted Date:
Sep 12 2007
Cox Communications ripoff Suspect billing practices Phoenix Arizona
After receiving numerous crank calls (most in the early hours of the morning), my husband and I got suspicious and checked online to see if our home phone number was listed anywhere. We have been paying since September 2005 to have our number unlisted. We never thought to check to...
Entity
Cox Communications
Categories: Cable TV
219, Report:
#267871
Posted Date:
Aug 16 2007
Cox Communications No service for over 3 weeks on phone ripoff Roanoke Virginia
After repeatedly trying to get my phone fixed I was advised to set up an appointment it was in the wires . However there are 2 very elderly ladies here that may need medical attention at any time I cant even dial 9ll .
I have filed with the FCC and plan to do more . One of the l...
Entity
Cox Communications
Categories: Telephone Companies
220, Report:
#234543
Posted Date:
May 31 2007
Cox Communications They dont care if you dont have service! Ripoff Phoenix Arizona
If your with cox, like me and you made the mistake of bundling your services. Well you are in trouble if they go down. My internet has been down since Friday 2/2/07 I had to get up early not go to church as they were SUPPOSED to come to my house between 8am and 10am. When they arriv...
Entity
Cox Communications
Categories: Internet Service Providers
221, Report:
#251270
Posted Date:
May 30 2007
COX COMMUNICATIONS Worst Customer service and extremely insensitive. New Orleans Louisiana
I am from New Orleans and the same the same thing happens in Louisana. I think they hire the rudest most ignorant people they can find to work there. Let alone the most incompetent. They act like they are doing you a favor by taking your money. DSL is slower but the people are much ...
Entity
COX COMMUNICATIONS
Categories: Internet Service Providers
222, Report:
#248201
Posted Date:
May 11 2007
T-Mobile FALSE Advertisement ripoff Nationwide
T-Mobile is offering a software upgrade to the T-Mobile Dash that does not work with Cox Communications outgoing SMTP Server!! After over two hours of phone support with T-Mobile they concluded that it was not their fault but Microsoft's. This upgrade was downloaded off the T-Mobile...
Entity
T-Mobile
Categories: Cellular Phone Companies
223, Report:
#238123
Posted Date:
Mar 05 2007
Cox Communications Dishonest or fraudulent billing and very rude customer service ripoff Phoenix Arizona
On Feb. 7th 2007 I went to their office and started to write a check for my Telephone/Cable TV/Digital High Speed Service. The lady told me not to write a check that they would just debit my bank account and she needed my checking acccount number. I gave her my check book and she ...
Entity
Cox Communications
Categories: Cable TV
224, Report:
#232134
Posted Date:
Jan 23 2007
Cox Communications Internet Service COX COMMUNICATIONS ARE CONVICTED LIARS & RIP OFF ARTISTS GLENDALE Arizona
In the summer of 2006, a promotional flyer was placed on my front door offering high speed internet service by Cox for $29 per month with free installation. I called up, was given an installation date, whereby I verified the promotion of $29 per month with free installation and was ...
Entity
Cox Communications
Categories: Internet Service Providers
225, Report:
#226391
Posted Date:
Dec 20 2006
Cox Communications Human resources recruiter Phx Az Arizona
I had applied online for a job with Cox communications. I had recently moved to Arizona and was looking for employment. You can imagine my surprise when I recieved a call from an Andrew Vess with cox H.R. I had only posted my resume 2-3 days prior.
He called and wanted to sche...
Entity
Cox Communications
Categories: Telemarketers