1, Report:
#1250034
Posted Date:
Aug 21 2015
American Musical Supply Company won't honor their free extended warranty Internet
American Musical Supply does not honor their 1 year free extended warranty!I bought a Bugera v22 combo amp form them in January 2014 which means I get the manufacturers warranty of 1 year and their extended warranty of a second year.I have until January 2016 to get my amp in for a...
Entity
American Musical Supply
Categories: Miscellaneous Electronics
2, Report:
#1217120
Posted Date:
Mar 20 2015
American Musical Supply AMS American Musical Dealt with American Musical Supply twice 2nd time was horrible after a return Internet Internet
I have only had a couple dealings with this company and the 2nd one was after a purchase I made for EMG pickups. I returned them and was given all the proper instructions on how to do it at my own expense. There was no issue conveyed over the phone or in chat that this would be a pr...
Entity
American Musical Supply
Categories: Music Shops
3, Report:
#1131007
Posted Date:
May 15 2014
American Musical Supply AMS Selling Factory Fender Strat Seconds as New, Not Posting Negative Customer Reviews New Jersey
I ordered, what I understood to be a new, unblemished, Fender Ritchie Blackmore Stratocaster Olympic White for 1,049.99 + $21.00 so I could pay in 12 installments. I have dealt with AMS for over a decade and had few issues and usually none other than they do their best NOT to honor...
Entity
American Musical Supply
Categories: Music Shops
4, Report:
#142784
Posted Date:
Mar 17 2014
American Musical Supply ripoff shipping and billing unordered items Midland Park New Jersey
On apr. 20, 2005 i ordered a custom baseball cap from american musicial supply priced at $10.95 plus $4.95 shipping and handling.total was $15.90. I payed with Mastercard bank debit card,gave them my number and they said it would ship immediately.
On Sat. apr 23 I recieved a pack...
Entity
American Musical Supply
Categories: Audio & Electronic Retail Stores
5, Report:
#1127170
Posted Date:
Mar 05 2014
American Musical Supply American Musical Bought NEW item, arrived used/damaged, ZERO remorse from Company Internet
After experiencing some issues with a microphone I have owned for a few years now, I shipped my old microphone off for repair & decided that I would get something else for now (so that I would at least have SOMETHING comparable to record with)... If I liked it, I would pos...
Entity
American Musical Supply
Categories: Miscellaneous Electronics
6, Report:
#1069609
Posted Date:
Jul 24 2013
American Musical Supply James Hovey, President Failed to deliver merchandise! Oakland New Jersey
On 7/5/2013, I placed an online order from American Musical Supply, Inc. (AMS) I ordered a keyboard, under the company's payment plan that had a value of $999.99. AMS charged me an additional $9.95 for insurance putting the grand total of the order at $1,008.95. The keyboard was...
Entity
American Musical Supply
Categories: Music Shops
7, Report:
#837110
Posted Date:
Feb 10 2012
American Musical Supply, Inc. Sold 3 Year Old Damaged Guitar as New for Full Price, Internet
I purchased two Taylor Guitars in the summer and fall of 2011 from American Musical (http://www.americanmusical.com/). The first guitar was a Taylor SB1 ($1400) and the second a Taylor T3B ($2500). I have been playing for about a year and half. When I received them...
Entity
American Musical Supply, Inc.
Categories: Internet Fraud
8, Report:
#570860
Posted Date:
Dec 19 2010
American Musical Supply AMS Beware!!!! AMS does not honor their policies. Internet
AMS SUCKS! They and did not honor their return and exchange policy!
Entity
American Musical Supply
Categories: Unusual Rip-Off
9, Report:
#670340
Posted Date:
Dec 11 2010
American Musical Supply denied me because of someone elses dispute midland park, New Jersey
I ordered a guitar for my son for xmas this year. They refused to ship it, sell it to me or let me pay it out because they have a dispute over something with a relative of mine at the address i wanted it sent to. I did not ship to my house so my son would not see it. They refused to...
Entity
American Musical Supply
Categories: Music Shops
10, Report:
#435761
Posted Date:
Mar 19 2009
American Musical Supply Deceptive Rebate Offer on M-Audio products Midland Park New Jersey
I've been a customer of AMS for close to 15 years, but I'm afraid my recent purchase of an M-Audio Keystation will be my last.
The AMS webpage listing the product has in red letters next to the title: Free! M-Audio MicroTrack II! $499.95 Value!
http://www.americanmusical.com/I...
Entity
American Musical Supply
Categories: Audio & Electronic Retail Stores
11, Report:
#430689
Posted Date:
Mar 04 2009
AMERICAN MUSICAL SUPPLY They don't honor their advertised Return Policy, and makke false claims that returned merchandise is damaged, thereby reducing their refund to the purchaer dramatically. MIDLAND PARK New Jersey
American Musical Supply, Inc., might do well to change their name to Caveat Emptor Musical Supply... or better still, Rip-Off Musical Supply.
I recently purchased a defective guitar. Customer (no)Service gave me a hrd time and would not issue a Return Authorization #, despite th...
Entity
American Musical Supply
Categories: Attorney Generals
12, Report:
#418917
Posted Date:
Feb 02 2009
American Musical Supply Mis-represented product. Tech support misled consumer into buying wrong product Midland Park New Jersey
I am posting my opinions on the poor service of the online music equipment store, American Musical Supply, to try and help others avoid the dishonest service I encountered. I needed a keyboard to allow my son to start piano lessons. I have no expertise in the electronic keyboard e...
Entity
American Musical Supply
Categories: On-Line Business
13, Report:
#340726
Posted Date:
Jun 16 2008
American Musical Supply americanmusical.com/ Sold A Used Product as New Spicer Minnesota
My order is supposed to be new but it looks used. The music stand of the keyboard I bought has rusts where it used to fit on the keyboard (so it has been attached before and for a while too).
The user's guide has scribbles on it, pages have large folds and are bent. My purchase ...
Entity
Cynthia Alvarez
Categories: Audio & Electronic Retail Stores
14, Report:
#304946
Posted Date:
Apr 29 2008
Musicians Friend Slowest shipping, worst customer service of any online music retailer Internet
I've order from them in the past and had horrible service. Then I received a letter about a month from the VP or CEO or some such executive, stating their previous problems were due to warehouse transitions, and to give 'em another try because now they have their act together.
S...
Entity
Musicians Friend
Categories: Music Shops