- Report: #1515892
Complaint Review: Carvana - Novi, Tempe Michigan, Arizona
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Author Not Confirmed
Why?
Carvana
26890 Adell Center Dr, Rio Salado pkwy Novi, Tempe, 48375, Michigan, Arizona, United States
Phone:
18003334554
Web:
https://www.carvana.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Carvana Sold me a lemon and breeched contract Novi, Tempe Michigan, Arizona
They just screwed me royally, I didn't even get a chance to take the car for a check at a mechanic because the one they sold me was junk! It won't hold a charge at all, when I went to turn on the lights (which I couldn't check during the day it took them so long I had to run straight to work) there is only one headlight and that one is dim.
I can't even drive it because you can't turn on the heat and drive at the same time (it was warm on pick up day so no need to turn it on) we could've crashed because we couldn't see out the window at all! So I call assuming they'd honor the 7 day swap on money back guarantee.... NOPE they won't because someone in underwriting approved the junk car for delivery while missing a step in the process.
So now they are punishing me for it and I cant swap until they get extra paperwork that I now have no car to go and get that I would have to spend money on a Lyft to go get and I just paid them $800 and I'm not getting that back from them either...
I've had it 1 day Carvana you've definitely lost a customer.
