1, Report:
#1190081
Posted Date:
Nov 19 2014
cool ace air ace air telemarketing call to set up unsollicited appointment; lied phoenix Arizona
A representative from Cool Ace Air called my wife to set up an appointment to check our AC units. This was an unsollicited call.
My wife then said she would talk to her husband about this. The representative from Cool Ace Air then stated that he had already talked to me and that I h...
Entity
cool ace air
Categories: Advertising / Deceptive
2, Report:
#1179214
Posted Date:
Sep 25 2014
Cool ace air Unreliable, inconsiderate Phoenix Arizona
My recently widowed (1 week ago) father was promised a free ac unit cleaning by cool ace.
This 68 year old man made the appointment, and moved his dryer out of the laundry room to allow the tech room to access everything easier.
my father has waited for two days for this tech ...
Entity
Cool ace air
Categories: Cleaning Services
3, Report:
#454061
Posted Date:
Oct 01 2012
Cool Ace Air; Ace Air Performed maintenance check on my a/c and disconnected wire caused problems. Phoenix Arizona
Earlier this month I contacted Ace Air to come out and perform a maintenance check on my air conditioner. There was nothing wrong with my unit prior to this call but I thought it would be a good idea to get a service check since I have not had one performed during the eight years t...
Entity
Cool Ace Air
Categories: Maintenance Companies
4, Report:
#882841
Posted Date:
May 15 2012
Cool Ace Air False advertisement, non-performing, unethical,uncompromising,shady,deceitful,unprofessional Internet
Ace Air contacted me to offer a special they were running to come out and service my 2 AC units for 19.95 per unit, I would also receive a FREE washable filter per inspection service. Skylar had shown up at myhome which I was not living in yet and had just purchased.&nbs...
Entity
Cool Ace Air
Categories: Bait-and-Switch
5, Report:
#876641
Posted Date:
May 01 2012
Cool Ace Air Exorbitant prices for a questionable replacement of parts, Internet
I scheduled a preventative maintenance visit for April 23, 2012. I have an active PMA contract covering the three ac units - two of which are new and installed in October 2009. The Cool Ace technician showed up at 4:45pm and I watched what he did - basically removed the electrical p...
Entity
Cool Ace Air
Categories: Heating, Cooling & Ventilation
6, Report:
#752359
Posted Date:
Jul 13 2011
Cool Ace Air Dishonoring Valid 10 Year Warranty Phoenix, Arizona
June 15, 2007 I purchased a brand new air conditioning unit from Cool Ace Air contract #501487 with a 10 year parts, labor, and compressor warranty. July 7, 2011 the air conditioner failed. That evening Ace Air sent there technician Dan to my home to diagnosis the problem. He told m...
Entity
Cool Ace Air
Categories: Heating, Cooling & Ventilation
7, Report:
#716082
Posted Date:
Apr 11 2011
Ace Air Cool Ace Air Cool Ace tech(s) stole almost $6000.00 worth of jewelry from me. Phoenix, Arizona
On Sept 9, 2010 Ace Air sent 4 techs to my house to install a new heat/AC unit. On Sept 10, 2010 my husband, Bill, discovered that during the installation a line to our alarm had been cut. He contacted Ace air and the installation manager, Claude, said they would reimburse us f...
Entity
Ace Air
Categories: Heating, Cooling & Ventilation
8, Report:
#701359
Posted Date:
Mar 22 2011
cool ace air sold me shoddy equipment and won't do anything about it. Internet
Ace air sold me a new air conditioning unit in January 2011 and unit is so noisy it wakes me up at night,vibrates the walls and cealing and scares my cat. I have tried to get them to fix this problem several times with no success. They seemed so friendly when they first sold me the ...
Entity
cool ace air
Categories: Heating, Cooling & Ventilation
9, Report:
#610384
Posted Date:
Mar 21 2011
Cool Ace Air Cool Ace Air Beward Fradulent Diagnosis and agressive sales techniques phoenix, Arizona
On 6/1/2010, had ACE AIR to my home in Scottsdale to diagnose a down AC unit and to inspect 3 other AC units I have which were working properly. The tech quickly diagnosed the down unit as having a bad compressor and indicating that he strongly recommended a new unit. I ...
Entity
Cool Ace Air
Categories: Heating, Cooling & Ventilation
10, Report:
#595199
Posted Date:
Apr 21 2010
Cool Ace Air Rewired fan to run backwards in an attempt to sell a new motor Phoenix Arizona
My next door neighbor is 89 years old and I help him with his daily affairs. Last week his a/c was blowing hot so he called cool ace air as he has a 5 year service contract with them. When the service man examined the system, he determined that the capacitor had blown and he install...
Entity
Cool Ace Air
Categories: Heating, Cooling & Ventilation
11, Report:
#477851
Posted Date:
Aug 09 2009
Cool Ace Air Performed maintenance check on home a/c and and shortly thereafter disconnected wire caused system to go out. Phoenix Arizona
There was another report just like this on Ripoff Report that helped me ascertain that the odds are high something is very fishy with Ace Cool Air. Our home A/C was working fine but we had Ace Cool Air conduct maintenance check just to make sure all was OK. They did the basic tune u...
Entity
Cool Ace Air
Categories: Maintenance Companies