1, Report:
#1429558
Posted Date:
Feb 16 2018
Securus Correctional Billing Services Securus Advance Connect i went and bought a prepaid card and funded my account and then my account was blocked for fraud, they have other cards on my account that doesnt belong to me and locked my account, i asked for my refund or to reopen my account and it was not opened. I need to be able to receive calls from my love one Addison Texas
i went and bought a prepaid card and funded my account and then my account was blocked for fraud, they have other cards on my account that doesnt belong to me and locked my account, i asked for my refund or to reopen my account and it was not opened. I need to be able to receive cal...
Entity
Securus Correctional Billing Services
Categories: phone service, RIP-OFF
2, Report:
#229904
Posted Date:
Jun 26 2014
Securus Division Evercom Correctional Billing Services scam artists under federal government laws ripoff Internet
Securus a division of Evercom a correctional billing service told me that they have several plans for families. I signed up for direct bill and they advice me that I would NOT have any more block calls and advice me of my spending limit. Ever since I signed up with them my calls hav...
Entity
Securus Division Evercom Correctional Billing Services
Categories: Telephone Companies
3, Report:
#1111984
Posted Date:
Dec 31 2013
Securus Securus Technologies, Correctional Billing Services and others Falsely stating that people can control spending on phone calls Internet
Securus provide expensive prepaid services for inmates. They claim on their website that customers can control the cost. With PREPAID accounts they are allowing the call to go through but not stopping the call when the prepayment is used up. They allow the call to continue wit...
Entity
Securus
Categories: Telephone Companies
4, Report:
#1094983
Posted Date:
Oct 28 2013
Securus Technologies Securus Correctional Billing Services Rip off! they block your account if you pay daily with debit card. There is NO way to speak to a live person. Internet
This company sets up a 'prepaid collect call' account to recieve calls from inmates. What they fail to tell you is that although there is no minimum amount to add to account you CAN NOT add money daily with your debit card. If you do so then your account is BLOCKED for 30 days! I...
Entity
Securus Technologies
Categories: Consumer Services
5, Report:
#1065866
Posted Date:
Jul 10 2013
Securustech Rip off with no refund Internet
After talking with my husband several times and having our calls terminated due to third party calls I decided to contact securustech and see what they could do for their mistakes. Attached is a copy of my conversation....
Chanta: Thank you for contacting Securus Correctional Bill...
Entity
Securustech
Categories: Internet
6, Report:
#1064723
Posted Date:
Jul 06 2013
Securus Division Evercom Correctional Billing Services When on a CELL phone EVERCOM/SECURUS phone system .when my wife talks to her son in last 14 months , dropped calls rude customer service addison Texas
When on a CELL phone EVERCOM/SECURUS phone system .when my wife talks to her son in last 14 months , only when they say certain names or words the phone will say no 3rd party calls ,first of all she doesn't know how to do that. her phone hasn't had dropped calls in 2 years and the...
Entity
Securus Division Evercom Correctional Billing Services
Categories: Corrupt Companies
7, Report:
#1047017
Posted Date:
Apr 29 2013
Direct Jail Calls RIP OFF~ SCAM~ LIES~NO REFUND~ HORRIBLE SERVICE Internet, Internet
ON MARCH 8TH I EMAILED DIRECT JAIL CALLS IMMEDIATELY
AFTER MY SERVICE WAS BLOCKED AND I WAS NOT ABLE TO RECEIVE CALLS FROM MY LOVED
ONE:
MIND YOU I WAS ABLE TO USE THIS SERVICE IF ANY THING MAYBE 4
TIMES BEFORE I WAS BLOCKED OFF COMPLETLEY
Direct
Jail Calls <suppor...
Entity
Direct Jail Calls
Categories: Consumer Services
8, Report:
#998705
Posted Date:
Jan 17 2013
securus i need some from the over the floor manger at Securus Correctional Billing or costumer service to call me please i sent my payment in threw the mail costumer service says they never got it,i have ca saying they dont have my money order dallas, Texas
i need some from the over the floor manger at Securus
Correctional Billing or costumer service to call me please. i sent my
payment in threw the mail costumer service says they never got i. ,i have
called time after time i get the run around and also they are very ru...
Entity
securus
Categories: Employees
9, Report:
#825135
Posted Date:
Feb 04 2012
Securus Technologies Securus Correctional Billing Services Blocked Calls, Blocked Accounts, Poor Customer Service Dallas, Texas
Securus Technologies is a telecom company, based in Dallas, Texas, which contracts with many state prison systems in the U.S. to provide telephone access for inmates to phone their family/friends. Unless a family member outside the prison is an account holder of Securus Techno...
Entity
Securus Technologies
Categories: Telephone Companies
10, Report:
#815694
Posted Date:
Dec 30 2011
Securus Technologies, Inc. Securus Corectional Billing Services, Inc. Seeking victims willing to come forward, Internet
On November 30, 2011, the Circuit Court for Cole County, Missouri ruled that Securus Technologieis, Inc., the Missouri Department of Corrections, and the Missouri Office of Administration, Division of Purchasing and Materials Management violated state law involving the contract...
Entity
Securus Technologies, Inc.
Categories: Telephone Companies
11, Report:
#793946
Posted Date:
Nov 01 2011
Securus Correctional Billing Services Block Call From the persons who was calling because they wanted me to get pre paid account. Dallas , Texas
I had been recieving phone call from the Jail for about three months and then I put a block on the line for about a week later took the block off and this is when the problem began with the correctional billing.
The said that my line had a block on it and the only ...
Entity
Securus Correctional Billing Services
Categories: Telephone Companies
12, Report:
#792939
Posted Date:
Oct 28 2011
SECURUS CORRECTIONAL BILLING COLLECT CALLS FROM INMATES ADDISON, Texas
I am writing in regards to your service overall. I am very dissatisfied due to having problems from the beginning I opened this account.I opened the account on 8/30/ 2011 with a check online. It somehow was entered in wrong and was returned due to wrong account info.I wa...
Entity
SECURUS CORRECTIONAL BILLING
Categories: Telephone Companies
13, Report:
#705833
Posted Date:
Jul 14 2011
securus correctional billing securus technologies ripped-off, depleted my finances, emptied my pockets, ruined my relationship Internet
My fiancee went to prison and was later placed in a county jail in Wisconsin. At that jail, Securus Correctional billing was the phone company that the jail used. Everytime that he called home, it cost me a$4.95 connection fee, along with a .69 per minute fee. The calls, which were ...
Entity
securus correctional billing
Categories: Criminal Justice System
14, Report:
#693437
Posted Date:
Jun 25 2011
Securus Correctional Billing Service securus Technologies Securus Correctional Billing misrepresents prices and hides fees Houston, Texas
My daughter was arrested while visiting in Texas at the age of 17, well in TX she is consdered an adult so they placed my 17yoa daughter in the County Jail with adult offenders.
I created an account with securus correctional billing so that why my daugter was incarcerated she wo...
Entity
Securus Correctional Billing Service
Categories: Correctional Facilities / Jail
15, Report:
#702640
Posted Date:
Mar 04 2011
Securus Correctional Billing Services Deceptive, Fraud, Internet
Securus Correctional Billing Services deceptive about fee's they charge. They tell you one thing and charge you way more. I sent them $85 and received 3 calls for January. I called Feb 13 to check my account. It said I was -$18. They sent a bill in the mail stating that I ...
Entity
Securus Correctional Billing Services
Categories: Telephone Companies
16, Report:
#692374
Posted Date:
Feb 08 2011
Correctional Billing Services Evercom Correctional Billing Services the modern day highway robbers and bottom feeding scumbags (imho) Dallas, Texas
As someone who works actively with chaplain's offices and serves on the Board of one non-profit organization that offers resources to inmates and their families, I am always outraged at the unethical and immoral business practices of the telecommunications companies that serve the n...
Entity
Correctional Billing Services
Categories: Correctional Facilities / Jail
17, Report:
#468682
Posted Date:
Oct 24 2010
Correctional Billing Service, T-netix, Securus, Evercom Total Rip Off Dallas Texas
I went through a company and purchased a out of state phone number which is local to my loved one so that my collect calls would be only $5.00 because when my loved one calls me to my in state number I am charged $17.00 for 10 minutes well a few days ago Correctional Billing Service...
Entity
Correctional Billing Service, T-netix, Securus, Evercom
Categories: Telephone Companies
18, Report:
#516163
Posted Date:
Sep 26 2010
Correctional Billing Service, T-netix, Securus, Evercom Evercom THIS WHITE COLLAR COMPANY, THAT MISLEADS, AND USES DECEPTIVE AND MANIPULATING PRACTICES AGAINST FRIENDS, FAMILY AND LOVED ONES Dallas, Texas
I reside in Atlanta, G. and I have a loved one that was incarcerated in September 2009 in Boston. I was told in order for me to communicating with them, I had to set up an account with a company by the name of EVERCOM a.k.a. {For Every Thieves} the telecommunication company tha...
Entity
Correctional Billing Service, T-netix, Securus, Evercom
Categories: Correctional Facilities / Jail
19, Report:
#604854
Posted Date:
May 19 2010
Correctional Billing Services Takes money out of my account when no calls have been made. Money is taken out for no reason. Internet
I put money on a prepaid phone account for calls coming from a correctional facility. Three times in the last few months money is taken from my account for no reason. I check my balance everyday so I know what the balance should be. I have contacted them by phone and by ...
Entity
Correctional Billing Services
Categories: Correctional Facilities
23, Report:
#507269
Posted Date:
Jan 06 2010
CORRECTIONAL BILLING SERVICES - GLOBAL TEL*LINK This company is a rip off to families of inmates. The rates are outrageous and ridiculously high with fees on top of fees! Internet
I have a loved one in an TN state prison who uses Global Tel Link as the only provider for inmate calls. This company is gettignr ich quick on inmate family and friends. This is a copy who charges outrageous rates for long distance calls and then places fees on top of fees for each ...
Entity
CORRECTIONAL BILLING SERVICES - GLOBAL TEL*LINK
Categories: Attorney Generals
24, Report:
#542619
Posted Date:
Dec 20 2009
Correctional Billing Services - Division Of Evercom Systems Division of Evercom Systems & T-Netix During my first payment I was told the charges would be .69 cents a minute. When I printed off a statement, they actually were anywhere from 1.39 to 1.68 Dallas, Texas
I have been putting approximately $50.00 to $100.00 on my account for my son to call me from an Oakland County jail facility. We talk for a very short time with a number of interruptions from a canned message (which I'm guessing uses up some of our minutes) and have also just p...
Entity
Correctional Billing Services - Division Of Evercom Systems
Categories: Telephone Companies
25, Report:
#542220
Posted Date:
Dec 19 2009
CORRECTIONAL BILLING SERVICES AKA GLOBAL TEL*LINK Deceptive Trade Practice nothing to tell you upfront how much they charge.., Internet
I want to contact an attorney to start a class action lawsuit against Global Tel Link in the Correctional facilities for deceptive trade in that they do not divulge the correct information on their recorded messages or their web sites. They overcharge and double charge. ...
Entity
CORRECTIONAL BILLING SERVICES AKA GLOBAL TEL*LINK
Categories: Telephone Companies
