1, Report:
#793400
Posted Date:
Oct 31 2011
Costume Craze They took 10 days to pack an in stockorder, then add'l 7 to deliver Pleasant Grove, Utah
I have ordered goods, clothing, etc on the web and have never had a problem. This transaction with Costume Craze now makes me pause and reconsider ever doing something like this again with any company ever.
I placed an order for Halloween items on...
Entity
Costume Craze
Categories: Specialty Stores
2, Report:
#792284
Posted Date:
Oct 26 2011
COSTUME CRAZE COSTUMECRAZE.COM 7 DAYS TO PROCESS ORDER Internet, Utah
Who ever heard of a company having their goods in their possession and it taking 4-6 wks for a refund?They took one week to process an order!! My Halloween order will arrive on Nov 1st. Great, how do I explain that to a child?? After a long long wait on the phont t...
Entity
COSTUME CRAZE
Categories: Specialty Stores
3, Report:
#777221
Posted Date:
Sep 15 2011
Costume Craze costumecraze.com Refused to refund or exchange defective mask Pleasant Grove, Utah
The mask arrived the evening of 9/8/11. When I opened the package the mask was sticking to itself and pulling paint off where it was sticking. Being florida (hot) I placed it in a air conditioned room to see if this fixed the problem. On 9/9/11 it was still the same. I w...
Entity
Costume Craze
Categories: Specialty Stores
4, Report:
#666172
Posted Date:
Nov 29 2010
Costume Craze I PAID FOR AN ITEM I DIDNT RECEIVE Internet
In early October, I ordered 3 costumes from Costume Craze....one costume for me, 1 costume for my husband and 1 costume for my 16 month old. Instead of Costume Craze charging my credit card after the costumes shipped (like most companies do), they charged my credit card IMMEDI...
Entity
Costume Craze
Categories: Internet Fraud
5, Report:
#645627
Posted Date:
Sep 29 2010
![](https://www.ripoffreports.com/report-images/45*34/docs/d281564f-4f5b-4e7e-a2fa-50c19243704a.png)
Costume Craze Sent very poor merchandise. The wig was frizzy, choppy and coming apart. They were very dismissive in their emails. They do not take returns on wigs, no wonder thatey ship the crappy ones to get ri Internet
Costume Craze has very poor merchandise and will not replace it. I'm disappointed in the condition and customer service that this company provides. I will never buy anything from them again and will alert all to my bad experience.
Entity
Costume Craze
Categories: Clothing Stores
6, Report:
#405925
Posted Date:
Dec 29 2008
Costume Craze Refuseing to refund and send item back to me unless I pay. Pleasant Grove Utah
I bought a kids fire costume from Costume craze. My 4 year old took it out of the box ripping open the plastic bag it was in and tearing the box. Played with it for 5 minutes and one of the metal buckles feel off the coat. The next day another buckle feel off. I called them and ...
Entity
Costume Craze
Categories: Specialty Stores
7, Report:
#404078
Posted Date:
Dec 23 2008
Costume Craze incomplete difective costume, would not credit all my purchase Pleasant Grove Utah
I ordered a Batman costume that came incomplete and the mask was defective. You could not even see out of the eyes. I was told to send it back and they would give me a refund once the package was weighed. Everyone I have spoke to at this company ha been extremly rude and had no inte...
Entity
Costume Craze
Categories: Festivals & Event Services
8, Report:
#289849
Posted Date:
Dec 08 2007
Costume Craze Defective Goods; No Refunds; No Customer Servie Lindon Utah
I ordered a costume from Costume Craze weeks before Halooween. It came in a disheveled package and was missing a part. After dozens of emails and calls, I finally got through at an off hour.
They said they would deliver the missing part by expedited delivery. It never came. Th...
Entity
Costume Craze
Categories: Specialty Stores