1, Report:
#1489314
Posted Date:
Dec 20 2019
Direct General Auto Insurance THIS COMPANY IS TRYING TO FIND REASON, NOT TO PAY MY DAMAGE CLAIM Nashville Tennessee
To whom it may concern BBB I am having a problem with my Auto Insurance company Direct Auto,
my Car was broken into Dec 06, 2019 my sun roof was cracked open and will not shut, the door panel clips were broken, and the panel was half way hanging the Drivers door was ajar.
A close...
Entity
Categories: Auto Insurance
2, Report:
#1434118
Posted Date:
Mar 13 2018
Direct General Financial Services, Inc. Direct Auto & Life Insurance The company has failed to reimburse Memphis Tennessee
My auto insurance policy is FLPA131034729. On 08/21/2017, I came to the company agent named Randy Black to inform him that I wanted to cancel my policy with them as I purchased a new car and got a new auto insurance with another company. The policy is for 6-month period (from 07/05/...
Entity
Categories: Auto Insurance
3, Report:
#1279470
Posted Date:
Jan 11 2016
direct general shady, unehtical and should not be legal business practices memphis Nationwide
i paid for a year of auto insurance at once and yet 8 months later i keep getting bills trying to get more money out of me. customer service was no help.
they dont even send me a normal bill, just one day i check my mail and there is a past due notice saying they will cancel my insu...
Entity
Categories: Insurance Agencies
4, Report:
#1273270
Posted Date:
Dec 10 2015
Direct General Rip off insurance company. I contacted this company when a person hit me that had their insurance. It took forever for an adjustor to appraise damage. After the adjuster came out, I contacted the Florida office and was told they did not have time or enough help and if I wanted my auto repair I could go through my insurance company. Now I am stuck with paying the deductible and rental insurance for an automobile when it was their insured that hit me. They need to be put out of business if they cannot do their job. Florida
Direct General should not be allowed to handle insurance claims. They put the work off on your insurance company to get your car repaired. They state they do not have enough people to follow through on a claim and if you want your car repaired you can go through your insurance c...
Entity
Categories: Car Insurance
5, Report:
#1257269
Posted Date:
Sep 27 2015
Direct General Auto Insurance Insurance that does not pay! Tampa Florida
I was hit by a driver who was insured by Direct General Insurance. It was her fault and they accepted liability. They sent an adjuster out and he gave me a lower than market estimate for the repairs and they paid me. I understand that that is a part of their game but the big p...
Entity
Categories: Insurance Companies
6, Report:
#1140956
Posted Date:
Jul 09 2014
Direct-general Company gives you the run around and low balls all claims newport news Nationwide
Was hit by one of their policy holders who was at fault. Had their appraser John Crawley come out. Within a week recieved a check for the repairs. Took into a reapir shop gave them the apprasial and they stated the would honer repair estimate. Racheal Murphy was their representitive...
Entity
Categories: Car Insurance
7, Report:
#1140758
Posted Date:
Apr 22 2014
Direct General Ripped me off $420.00!!!! DO NOT TRUST THEM!! Kissimmee Florida
I went to get car insurance at this location because it is very close to my house which I found convenient, that was the first reason. I was also in a need of car insurance a.s.a.p to I was pretty determined to walk out with what I needed, the basic and required by law type of insur...
Entity
Categories: Car Insurance
8, Report:
#1127785
Posted Date:
Mar 03 2014
Direct General Insurance Not paying the full costs from loss Tampa Florida
Date of loss was December 3, 2013. A Direct General customer wrecked into my business bus as the bus was going through a round-about. The bus took a direct hit to the back wheel. The individual (child) in the seat above the wheel well hit the window so hard her nose started ...
Entity
Categories: Insurance Companies
9, Report:
#1111084
Posted Date:
Dec 31 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/r1111084-1joemk-owo5cwewih.png)
Direct General, Natasha Claudio, Rosa Baretto Simpson, Ross Oaks Uncompliant, poor communication and very rude customer service and claims handling Tampa Florida
Rude and uncooperative staff - Natasha Claudio, Ross Oaks, and Rosa Barreto Simpson. On Nov. 4 while driving back from an event in Montgomery Alabama, some animal darted out in front of me on interstate 85 at midnight. I continued driving not really thinking it damaged my car until ...
Entity
Categories: Car Insurance
10, Report:
#1111797
Posted Date:
Dec 31 2013
Direct General Auto Insurance Wont pay fully covered car accident they did agree to pay now they wont contact me or my car delaer or ANYBODY Texas Texas
So, my accident occured on the second of november 2013 three weeks later they finally call and tell me that they need to make sure the state trooper wrote the correct date on the citation the day i was given tickets for my accident, basically saying that they need to make sure that ...
Entity
Categories: Car Insurance
11, Report:
#1108331
Posted Date:
Dec 19 2013
Direct General Insurance Total RIPOFF! Charged for a service not asked for. Kissimmee Florida
For the past 8 months I've been getting ripped off by this insurance company! I went in there asking for car insurance and signed all the paper work and left happy. Yet, to notice now that they charged for services I didnt ask for: Life insurnace a prepaid card health insurance ect....
Entity
Categories: Car Insurance
12, Report:
#1097959
Posted Date:
Nov 08 2013
Direct General Insurance Co. Direct GeneralDirect Insurance Ripoff is the most accurate word for this POS insurance!! Nashville Tennessee
I signed up for this insurance because I am a recently single young mother and I could afford it. Their stupid motto 'We'll do right by you.' is complete bull. I need help not another stress on my shoulders!!!! NO MATTER WHAT, it is IMPOSSIBLE to get ahold of a human being.Even when...
Entity
Categories: Car Insurance
13, Report:
#1093693
Posted Date:
Oct 22 2013
Direct General , adjustors: Daniel Dimmick , Brian Wood Direct General is AWFUL multiple internet
My unoccupied parked car was hit in front of my house by the daughter of a Direct General client. She tried to speed away from scene but her wheels were too messed up. She was handcuffed and arrested by police. Direct General tells me it will take up to 30 days to determine liabil...
Entity
Categories: Car Insurance
14, Report:
#1077309
Posted Date:
Aug 20 2013
Discount Motors ...NRH,Texas Moritz DirectThey are owned by Moritz They are going to get someone killed North Richland Hills Texas
These people. I thought it might just be me, but after doing some looking at reports about Dicount Motors......It seems to be everything they sell. So with that being said, here we go with the next edition of Discount Motors Douschebaggery.
I bought a car from them over a ye...
Entity
Categories: Auto Dealers
15, Report:
#1069894
Posted Date:
Jul 25 2013
Direct General Insurance Charged extra for my one year old daughter to NOT be on the policy! Panama City Florida
My fiancé signed up for Direct Auto Insurance in May and every week we received a letter stating that they needed something from us. First when we signed up they made us pay over $300 dollars. Us being young thought this was normal. The next week we received a letter saying tha...
Entity
Categories: Car Insurance
16, Report:
#1062415
Posted Date:
Jun 27 2013
Direct General I recieved 3 letters the same day from direct, 1. insurance cards, 2. I signed somewhere that increased my rates, 3. notice of cancellation, 2 weeks afters getting policy..I ended up with a suspended license and I didn't even know it...thanx direct for nothing you cost me over $500 nashville Tennessee
I called Direct General for auto insurance. They sent me papers to sign, which I did and mailed them back. Two weeks later I recieved 3 envelopes from Direct General on the same day. The first envelope I had my insurance cards in it, the second envelope had a letter saying my rates ...
Entity
Categories: Car Insurance
17, Report:
#1044803
Posted Date:
Apr 21 2013
direct general insurance may get your license suspended because of their mistake Internet
Here is one for the books. I renewed my insurance in February with Direct General Insurance. Then in April of the same year I was pulled over for get this a suspended drivers license. Apparently the company did not notify the DMV that I had insurance. I...
Entity
Categories: Motor Vehicle Division DMV
18, Report:
#972848
Posted Date:
Nov 23 2012
Direct General Auto Insurance Refund Check Amount Rip OFF Nashville, Tennessee
Hello Customers,
I am very upset with Direct General Auto Insurance because I paid the down payment $255 on Oct 5th, 2012 and I find it fishy so I researched about the insurance so I look for another insurance to switch.
I switched to Geico and requested the refunded, a...
Entity
Categories: Car Insurance
19, Report:
#970192
Posted Date:
Nov 16 2012
direct general insurance liars untrained staff Internet
On October 10th after my insurance reinstated I added a new vehicle to my policy and it is now October 16 and they still can not tell me how much I owe towards paying off my policy. Since it is one week later and my payments are made on the 14 my account is currently past...
Entity
Categories: Car Insurance
20, Report:
#946034
Posted Date:
Sep 24 2012
Direct General Insurance ,WORST INSURANCE, Dallas, Texas
This insurance company may be cheap but there is a reason why. My vehicle was stolen and it had never happened to me before so I do not know what to do. Direct has made it a nightmare.
They dont return any calls. Take their own time to move on any claim. They try to pass the buc...
Entity
Categories: Customer
21, Report:
#941548
Posted Date:
Sep 15 2012
Direct General Insurance Comp. Direct Auto My claims adjustor lied to me about the issuement of my injury settlement check. Told me twice, that it was sent out, when it had not been. Tampa, Florida
I had an auto accident on, 7-6-12. Signed a release settlement on my claim on, 8-24-12. My claims adjuster told me that my check was processed and sent out on 8-27-12. I waited a week, no check. I then called again, and was told that I should have received it. Then I was told that t...
Entity
Categories: Car Insurance
22, Report:
#907890
Posted Date:
Jul 07 2012
direct general False Advertising, Poor Customer Service, Internet
Hello, i just purchased a new car and my dealership said hey this is the cheapest company to go with, hey big big big big mistake, this company ( Direct General ) does false advertising, cause first they said it was going to be $101.00 a month, hey next thing you know i receive a le...
Entity
Categories: Car Insurance
23, Report:
#902930
Posted Date:
Jun 26 2012
Direct General The claims department and customer service is very rude. They try not to pay claims but take people money. Internet, Florida
Direct general is not a company you would want as an insurance company for auto service. When you call for service the people are rude. When you call to put in a claim the people are rude. When I spoke with my adjuster she was rude. I put in a claim a month ago and it's still und...
Entity
Categories: Car Insurance
24, Report:
#807140
Posted Date:
May 31 2012
Direct General Insurance Company Failed to pay all medical bills due to auto accident caused by their client Baton Rouge, Louisiana
On February 3rd while stopped behind another vehicle at a red light, I was struck from behind by a drunk driver insured by Direct General. The police report mentions that the driver was arrested for DUI, and also left 89 feet of tire marks before hitting my vehicle. As this was at a...
Entity
Categories: Car Insurance
25, Report:
#863148
Posted Date:
Apr 03 2012
Direct General Company does not honor its claims nashville, Tennessee
This companys insured backed up into my car on a one way street I was finally able to get the insurance information through the police. I filed a formal complaint which included emails from there insured acknowleding the accident as well as pictures and a police report. They are not...
Entity
Categories: Auto Repair Service