- Report: #907890
Complaint Review: direct general - memphis, tn-38101 Internet
Reported By:
-
coral springs, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
direct general
po box 1996, memphis, tn-38101, Internet, United States of America
Phone:
Web:
www.directgeneral.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
direct general False Advertising, Poor Customer Service, Internet
Hello, i just purchased a new car and my dealership said hey this is the cheapest company to go with, hey big big big big mistake, this company ( Direct General ) does false advertising, cause first they said it was going to be $101.00 a month, hey next thing you know i receive a letter saying that its $178.00 a month because supposedly i did not submit the information that they needed, first of all i went like 3 days after i purchased this insurance to have the car looked at by there insurance agent, a person with bad customer service and not only bad customer service but this guy only took 2 pictures of my car and said hey that it have a good day,
ok that's the first thing, now today i called to make a payment an then was some issues i asked to speak to a supervisor and guess what no one called back, so after 1:30 i called back and spoke to Karla employe #6616, and said hey there is nothing we can do thats the companies policy, WOW GREAT HELP THERE KARLA, so i guess nothing got resolved so there is my review, this company sucks, i wasted my time and money for nothing, bad customer service and not willing to care when they messed up. Please don't buy insurance from these people.
ok that's the first thing, now today i called to make a payment an then was some issues i asked to speak to a supervisor and guess what no one called back, so after 1:30 i called back and spoke to Karla employe #6616, and said hey there is nothing we can do thats the companies policy, WOW GREAT HELP THERE KARLA, so i guess nothing got resolved so there is my review, this company sucks, i wasted my time and money for nothing, bad customer service and not willing to care when they messed up. Please don't buy insurance from these people.
