1, Report:
#1495136
Posted Date:
May 12 2020
Empire Carpets Bad quality service Memphis TN
Special offer that cost a lot of money. Discount did not match the TV commercial. Had 4 rooms and 4 closets of carpet installed. The only rooms the carpet has not lifted from are the closets and the living room floor because we have a decorative carpet on top of the living room floo...
Entity
Empire Carpets
Categories: Carpet & Tile Installers
3, Report:
#1262131
Posted Date:
Oct 19 2015
EMPIRE CARPETS FAILURE TO KEEP APPOINTMENT STOUGHTON MASSACHUSETTS
We have a luxury condo that tenants damaged and required a complete restoration. It is located 5 hours from our residence. Empire advertised on line that they serviced the area. We contacted them and they stated that the customer must be present for measuring and also for installat...
Entity
EMPIRE CARPETS
Categories: Carpet & Tile Installers
4, Report:
#1185224
Posted Date:
Oct 27 2014
Empire Carpet The installers showed up without enough carpet, and nobody in the main office would return phone calls. Chicago Nationwide
iI signed a contract with Empire Carpet to install carpet in 3 bedrooms. Part of the contract was for the installers to move furniture . My husband and I each took the day off of work. We were to remove all things from the closet and disable all of the electronics which we did. Th...
Entity
Empire Carpet
Categories: Carpet & Tile Stores
5, Report:
#1176388
Posted Date:
Sep 12 2014
Empire Carpets, IL BE-AWARE OF EMPIRE CARPET SCAM! DO NOT BUY YOUR CARPET FROM THEM!!!!! Illinois
Entity
Empire Carpets, IL
Categories: Carpet & Tile Installers
6, Report:
#1163668
Posted Date:
Jul 21 2014
J & A Mobile Showrooms Empire Carpets & Showers, John Charles Segovia, April Amanda Segovia Promised to Provide Service within 48hrs, Took Our Money, and Never Showed Up Arlington Texas
My husband mistakenly made an appointment with John Segovia, Owner of this so-called business thinking it was the real Empire that you see on the commercials. He even told this guy that we have been dealing with them for years for 2 other homes. Rather than John correcting him and a...
Entity
J & A Mobile Showrooms
Categories: Carpet & Tile Installers
7, Report:
#1097015
Posted Date:
Nov 05 2013
Empire Carpets overcharge Connecticut
Had a salesman come to my home because we needed carpeting in 1 bedroom. Received a quote on the 'cheapest' carpet they had for a 12x12ft room. I was originally quoted $966. After I told him that the rate was overpriced and ridiculous, he said, let me give you an additional pe...
Entity
Empire Carpets
Categories: Carpet & Tile Installers
8, Report:
#1076563
Posted Date:
Aug 17 2013
J & A Mobile Showroom Empire Carpet & ShowersJohn Segovia J & A Mobile Showroom are con artist who will attempt to intimidate you to get more money. Arlington Texas
My husband is a disabled veteran, and he recently suffered a stroke. We are in need of new flooring to accomodate his wheelchair and we have some water damage. My husband was attempting to contact Empire Today for a quote. He did a such for Empire Carpet and i...
Entity
J & A Mobile Showroom
Categories: Builders & Contractors
9, Report:
#1067056
Posted Date:
Jul 15 2013
Empire Today Empire Carpets Empire Floors Empire Stood me up twice, Don't waste your time Internet
I called Empire to get a quote on tiling my kitchen, two bathrooms, and carpeting my basement stairs. I had an appointment for Monday, between 4-6pm. Monday came, and so did 6:30, with no call or sign of the rep. I called customer service and was put on hold for 20 minutes while he ...
Entity
Empire Today
Categories: Home Improvements
10, Report:
#1014173
Posted Date:
Feb 14 2013
Empire Carpets Did Not Keep Their Word On Warranty Northlake, Illinois
Nov. 2010
Empire Carpets delivered and installed new carpet(yellow colored) Almost right away, black spots started showing through the carpet. Called Empire and I was quoted paying for theBest carpet they had.It was supposed to be stain proof and under warranty.They claimed ...
Entity
Empire Carpets
Categories: Advertising / Deceptive
11, Report:
#1011405
Posted Date:
Feb 12 2013
Empire Carpets EMPIRE CARPETS IS A RIP OFF !!!!! Internet, California
We called Empire Carpets to come out and do an estimate. They did so and gave us a fair deal and said that they would have their installers move our furniture for us for the install. We scheduled our install date and received a confirmation email. We were in the middle o...
Entity
Empire Carpets
Categories: Carpet & Tile Installers
12, Report:
#990777
Posted Date:
Jan 04 2013
Empire Carpets Comedy of Errors - Never Ending Northlake, Illinois
Empire issues
- Tony sales rep visit 8/17 - sold laminate and 2 rooms carpet. Said laminate would fit floor - installers would remove what's there put down a layer of something and it would be ok
- Called Tony... and set up installation on or about 9/4 for laminate on 9/15 and...
Entity
Empire Carpets
Categories: Carpet & Tile Installers
13, Report:
#916359
Posted Date:
Jul 24 2012
Empire Carpets Empire installed an inferior product and will not respond to our complaints North Lake , Illinois
Empire Carpet installed an inferior product in our home, and is stonewalling our attempts to get resolution to the issue.
Entity
Empire Carpets
Categories: Carpet & Tile Installers
14, Report:
#769423
Posted Date:
Aug 29 2011
Empire Today Empire Carpets California Limited Partnership UPCHARGE TODAY...WINDOW TREATMENTS TOMORROW Los Angeles, California
I had used Empire Today before for flooring & thought they had done a great job. Even though they were more expensive than Home Depot when I decided to install a window covering I contacted them again. The first appointment the salesman just didnt show up. I called after waiting...
Entity
Empire Today
Categories: Blinds / Shutters / Window Care
15, Report:
#692630
Posted Date:
Feb 09 2011
Empire Today Lock Up Your Valuables Northlake, Illinois
I contracted with Empire Today Carpets and discovered about $25,000 in jewelry was missing from a cabinet they moved during installation. I filed a police report, and of course the installer denied his crew took anything. Without video surveillance there was nothing the ...
Entity
Empire Today
Categories: Carpet & Tile Installers
16, Report:
#447149
Posted Date:
Jun 01 2009
Empire Carpets California, LP Bait and Switch-Financing Deception-Lousy Carpet Santa Fe Springs California
I contracted with Empire to install carpeting pretty much through-out my mobile home. The carpet I picked from the salesman was not the carpet the installers showed up with. It was the same color but a MUCH LOWER grade of carpet. I stopped the job and made the salesman come out. ...
Entity
Empire Carpets California, LP
Categories: Carpet & Tile Installers
17, Report:
#427172
Posted Date:
Mar 05 2009
Empire Carpets, Carpet sheds, installers several hours late, not finished till midnight Santa Fe Springs California
Empire Carpet was several hours late to start the carpet installation, arriving near noon. They did not complete the job until almost midnight and my husband has to get up at 4:00am for work. I had made arrangements to have them do the transitions into the upstairs bedrooms. This ...
Entity
Empire Carpets
Categories: Carpet & Tile Installers
18, Report:
#421930
Posted Date:
Mar 01 2009
Empire Carpet, Empire Today Empire Carpet Scam: Fraudulent Sales Practices, Shoddy Installation, Defective Carpet, Terrible Service!! Manchester New Hampshire
Having read through all of the reports here against Empire Today a.ka. Empire Carpets, I realize that my story is not unique. It seems that Empire has a long history of fraudulent sales practices, and selling inferior products. My story is long, but please read through all of it i...
Entity
Empire Today, Empire Carpet
Categories: Carpet & Tile Installers
19, Report:
#342611
Posted Date:
Sep 27 2008
GE Money BAnk unethical, wants to ruin your credit! El PAso Texas
Empire Carpets offer 12 months same as cash through GE Money Bank- El Paso Tx.
In the 12 months to follow I never received a bill ! When the 12 months were complete I started receiving collection calls. They stated they had my address wrong and that is why I never received a st...
Entity
GE Money BAnk
Categories: Loans
20, Report:
#372722
Posted Date:
Sep 23 2008
Empire Carpets, Empire Today Poor installation on tile, shower pan they showed us was not the same one they installed. But they insist that is the only on they sell.But I saw the one they showed us on their comercial. Los Angeles California
We have gone through h*ll with this company. So many problems where do I start. I called the company and told them I wanted to order bathtub and shower liners as well as tile flooring. I inquired as to wich order I needed to do that in. They told me it didn't matter. I could install...
Entity
Empire Carpets
Categories: Consumer Services
21, Report:
#318585
Posted Date:
Apr 03 2008
Empire Carpets Today - crappy carpet, looks awful less than 1 yr later! Philadelphia pennsylvania
my carpets were installed in July 2005- less than 6 months later, i called to complain of the ripples in the carpet, and how flat and worn it was already. They came and tested my carpet, with a brush, said it was fine, and left. I tried to complain over and over, but it never became...
Entity
Empire Carpets Today
Categories: Carpet & Tile Installers
22, Report:
#315320
Posted Date:
Mar 06 2008
Empire Today, Lies, Inferior Product, and wasted time should be Empire Carpets new motto Northlake Illinois
I bought berber carpet from Empire Carpet and had it installed in June 2007. Sales Rep Rich Piotrowski told me it was great with dogs, wear and the unconditional warranty cannot be beat. He was just at some woman's house who had a pet stain and told her he would replace it free of c...
Entity
Empire Today,
Categories: Carpet & Tile Installers
23, Report:
#266183
Posted Date:
Aug 10 2007
Empire Carpets Can't speak to anyone in the US Talk to persons in Pakistan and India ripoff Orlando Florida
Bought carpet from this company, installed okay. Problem is customer service. I have called several times and always get someone who is in Pakistan or India. Very frustrating. Want to make payments on line. Was told could not be done. When it is possible! Very hard to understand...
Entity
Empire Carpets
Categories: Carpet & Tile Stores
24, Report:
#252923
Posted Date:
Jun 07 2007
Empire Carpets DON'T BUY FROM EMPIRE! ripoff Cinnaminson New Jersey
In January 2005 I had a carpet installed in my house. The first day, after scheduling and confirming early morning installation they showed up at 5pm. The installation was then rescheduled for following day, they showed up in a timly manner this time but when moving furniture they b...
Entity
Empire Carpets
Categories: Carpet & Tile Installers
25, Report:
#1032710
Posted Date:
May 07 2007
Empire Carpets Quoted $7890 for carpet, dropped to $6400, to 5900, to $4800, ripoff Santa Fe Springs Internet
Salesman quoted 7800, kept dropping to 4800 on same carpet, got better carpet elsewhere for 4290. What a sick and potentially expensive routine.
Robert
fountain valley, CaliforniaU.S.A.
Entity
Empire Carpets
Categories: Carpet & Tile Stores