1, Report:
#1442849
Posted Date:
May 14 2018
HP Hewlett Packard DON'T ALLOW HP CUSTOMER SERVICE REP IN PHILIPPINES ACCESS TO REMOTE CONTROL YOUR COMPUTER Palo Alto California
I called HP Customer Service to find out how to address an envelope on my new HP printer. The agent said he had to do a 'remote' session, which would allow him to take control of my desktop computer. But it's very risky to allow a stranger in another country to access one's computer...
Entity
HP
Categories: Customer Service & Support, Customer service
2, Report:
#1442716
Posted Date:
May 14 2018
![](https://www.ripoffreports.com/report-images/45*34/docs/r1442716-yss5ee-alz6bz7w5m.png)
HP Hewlett-Packard Bought 2 HP Streams, both out of order in 17 days!Nationwide
I'm highly disappointed in my recent experience with HP. I purchaed 2 HP Stream - 14-ax020wm on April 26, 2018, one for myself and one for a client. I purchased the one for myself as a back up to the primary HP laptop I own that is currently being repaired after 1 year of purchase. ...
Entity
HP
Categories: software services
3, Report:
#1441685
Posted Date:
May 06 2018
HP - Hewlett Packard Scammed Me! Locked me out of my printer that contained my ink, not theirs, & messed with my computer San Jose, San Francisco, Sacramento, Los Angeles, etc. California
I signed up for the HP Instantink program upon installing my new HP 8710 printer. I immediately received ink cartridges in the mail although I only print one or two greeting cards per month and I had not used up the ink that came with the printer. I have another HP printer, an HP 87...
Entity
HP - Hewlett Packard
Categories: Printer Ink Scam
4, Report:
#1432011
Posted Date:
Mar 02 2018
HP Hewlett-Packard Instant Ink Deceptive Packaging Palo Alto California
I work in IT for a place I will not reveal. I got a support call that an HP printer would not work correctly because it was complaining that it was not enrolled in the Instant Ink program. True, it was not. It was unenrolled from the program because of difficulties due to the fact t...
Entity
HP
Categories: Printer Ink Scam
5, Report:
#1430047
Posted Date:
Feb 19 2018
HP HEWLETT PACKARD HP NOTEBOOK LAPTOP SCREEN WENT WHITE IN 13 MONTHS FROM PURCHASE Nationwide
HP LAP TOP USED PART TIME AT HOME IN A/C. NEVER DROPPED OR ABUSED. SCREEN TURNED WHITE. WAS A CHRISTMAS GIFT. LASTED 13 MONTHS. HP HAS A TERRIBLE ONE YEAR WARRANTY, TERRIBLE CUSTOMER SERVICE, AND MAKES A HORRIBLE PRODUCT. MY WIFE WASTED $650. ON THIS JUNK. WHEN I TOLD MY FRIEND WHAT...
Entity
HP
Categories: COMPUTER
6, Report:
#1423519
Posted Date:
Jan 17 2018
HP (Hewlett Packard) charged my visa, saying I must give it in order for them to provide service.they said they can and would fix my laptop.I thought they were in the USA. Nationwide
I was given this HP support number by my ISP, Comcast, and when I called I was transferred to a tech support 866 211 5207 conf.# bjp9621 case # 500868 9790 I described the problem with my HP laptop, and they said no problem, HP will fix it, then asked for my visa..I did not want to ...
Entity
HP (Hewlett Packard)
Categories: Computer Fraud
7, Report:
#1388183
Posted Date:
Jul 25 2017
HP HEWLETT PACKARD HP TAKES MY CREDIT CARD AND DOES NOT REFUND ME Internet
I BOUGHT ALLEGEDLY A NEW PRINTER FROM HP AND WHEN THE BOX CAME IT SAYS REFURBISHED , I PAID 229.72 PLUS 26.13 FOR THE WARRANTY. I CALLED THEM AND SAID YOU RIPPED ME OFF WITH A USED MACHINE. THEY SENT ME FED EX LABEL AND I RETURNED IT AND THEY GOT IT BACK BY JULY 17,2017. IT IS NOW J...
Entity
HP
Categories: Computer Dealers
8, Report:
#1351991
Posted Date:
Jan 25 2017
HP Hewlett Packard HPCarepack extended warranty not honored even though paid for Nationwide
I purchased a HP laptop and a three year extended warranty onsite with accidental damage and virus/malware support and HP refusing to honor it for the software and virus/malware part.The Smart friend dept. keeps trying to make me pay for help even though I have already paid for it!&...
Entity
HP
Categories: Computer Manufaturers
9, Report:
#1345732
Posted Date:
Dec 29 2016
Viktor Madrigal, Vik Madrigal, Costa Rica Vik, Viktor, Viktor Madrigal, Vik Madrigal Viktor Madrigal Took money that did not belong to him. Pozos de Santa Ana Nationwide
Viktor Madrigal who works at HP (Hewlett Packard) took me for nearly $5,000 USD. He kept our money we paid him for a real estate rental and never returend the deposit, and we lost several thousand dollars in additional damages!This review is about Viktor Madrigal AKA Vik Madrigal wh...
Entity
Viktor Madrigal, Vik Madrigal, Costa Rica
Categories: Lodging
10, Report:
#1322691
Posted Date:
Aug 16 2016
hp Hewlett packard HP STORE WEBSITE FALSE ADVERTISING WITH HP WARRANTY PACKS Internet
DO NOT BUY ANYTHING ON HP'S ONLINE STORE !!!!Bought a HP Extended Warranty on my computer but the website product description was obscurred and i bought a notebook warranty and not a tower warrenty. hp said that a tower warranty would be more money. At this point my tower went out o...
Entity
hp
Categories: Computer Manufactures
11, Report:
#1310411
Posted Date:
Jun 09 2016
Hewlett Packard HP, Hewlett-Packard HP Laptop hardware fails within warranty but they make it impossible to get warranty service Internet
I purchased an HP laptop late last year and the internal wireless chip recently experienced a hardware failure, causing Windows to crash constantly. Since it's covered by a warranty, I spent an hour trying to locate an area where I could submit a claim online but to no avail. ...
Entity
Hewlett Packard
Categories: Computer Dealers
12, Report:
#1306873
Posted Date:
May 21 2016
HP Hewlett Packard HP Computers fail to work and the support people fail to return calls to fix the problem. Nationwide
Hi,
I had been emailing Pia at HP to resolve my issue back in January 2016. I was then contacted by a man named Paul: My name is Paul and I am an Supervisor on the Hewlett Packard AMS TCO Escalations team responding to your request to speak to someone concerning your recent Hewlett...
Entity
HP
Categories: Computer Service & Repair
13, Report:
#1260429
Posted Date:
Oct 10 2015
HP SERVICE CENTER LAVERGNE Tennessee HP, Hewlett-Packard NOT COVERED BY WARRANTY BS LAVERGNE Tennessee
The USB ports on my HP Pavilion 15-V063-US laptop didn't work. Originally it didn't power on. After I had called for warranty repair (9 months old) it came on and I ran diagnostics and everything passed but USB failed and it had a CMOS error message which is either BIOS or a dead ba...
Entity
HP SERVICE CENTER LAVERGNE Tennessee
Categories: Computer Manufactures
14, Report:
#1213911
Posted Date:
Mar 06 2015
HP (Hewlett Packard) failure to repair/refund for defective equipment Nationwide
HP departments I have waiting to call me back for defective equipment purchased directly from HP online
here is the list
I have called the repair department regarding case # BFLT 3313-01: waiting on a supervisor to return my call for last 24 hours
I have called technical assistance ...
Entity
HP (Hewlett Packard)
Categories: Computer Dealers
15, Report:
#1175827
Posted Date:
Sep 10 2014
HP Hewlett-Packard Support Non-Existent Unless You Pay Nationwide
Contacting HP to resolve printer issues for HP 8600 Pro and HP 3520 resulted in zero resolution over two days. Only option left is to call Customer Service, but you need to pay $100 or more to get any assistance. Probability of assistance relies on further cost fo whatever product t...
Entity
HP
Categories: Consumer Services
16, Report:
#1080154
Posted Date:
Aug 29 2013
HP Hewlett-Packard Warranties - Take your money and run West Palm Bch Florida
Hp will be very willing to include a warranty with your electronic purchase. They are also more than willing to sell you an extended warranty for pretty much any product they make.If something happens and you try to collect on the warrenty, they will find any excuse, any excuse, the...
Entity
HP
Categories: Computer Manufactures
17, Report:
#1044004
Posted Date:
Apr 17 2013
HP Hewlett Packard Complaints of Product and Customer Service? Internet
If you have filed complaints regarding Hewlett Packards Products, Software and/or Customer Support and have not had a positive experience. Please contact us at [email protected]
We are not a Law Firm. This is for a Radio Show airing Friday afternoon. We want your complaints to...
Entity
HP
Categories: Computer Manufaturers
18, Report:
#979875
Posted Date:
Dec 09 2012
hp hewlett packard they have installed software on this computer that is junk and after uninstalling it, it is still blocking me from opening security apps that i need. I contacted them and they said they would fix it b Palo Alto, California
I just recently bought the computer less than a month ago and found that they have installed a junk version of norton anti-virus on it that is just a 60 day version to try and get you to pay for norton basically and get more money.
Well I uninstalled the junk version and tried to...
Entity
hp
Categories: Computer Manufaturers
19, Report:
#946575
Posted Date:
Sep 26 2012
HP ,hewlett packard Rude and refuse to talk to you when you call back , Internet
I called and they can't match prices and refuse to listen to you and after u call a few times on second shift they refuse to talk to you and i only called a few time and they are violating federal law. as i know the law as i have access to law school's library and know what a ...
Entity
HP (hewlett packard)
Categories: Computer Manufaturers
20, Report:
#938388
Posted Date:
Sep 08 2012
HP (Hewlett-Packard) money making scam by HP Support Services. Palo AltoInternet, California
We were having problems with our computer. I contacted HP support as we pay a monthly fee to HP support to assist with any computer problems we have. In order to assist with the problem HP support has to remote control to the pc. After several minutes the technical...
Entity
HP (Hewlett-Packard)
Categories: Computer Manufactures
21, Report:
#892514
Posted Date:
Jun 04 2012
HP Hewlett Packard Damage the unit, Blame and Disrepect the customer, and LIE Internet
As there is always a problem with the heat sink in HP notebook, HP ProBook 6550b (SN: cnu1071b36) was sent to the repair center for the heat sink replacement within warranty period.
However, when the unit was sent back from the repair center it was DAMAGED from the front and also ...
Entity
HP
Categories: Computer Manufactures
22, Report:
#842157
Posted Date:
Feb 20 2012
HP Hewlett Packard unsuccessful service charge rip off Palo Alto, California
I inquired at the HP customer service telephone center about an out-of-warranty printer problem. I was told that there would be a $24.99 service charge, but that the entier amount would be refunded if they were unable to resolve the problem. After much effort, ...
Entity
HP
Categories: Desk Top Publishing
23, Report:
#833731
Posted Date:
Feb 04 2012
HP Hewlett- Packard ink rebate offer ripoff El Paso, Texas
I am taking part in a HP ink usage survey and I am suppose to get reinbursed for the ink I buy for a certain length of time.
I submitted by sales slip and other information on 12-17-2-11. It was for two ink cartridges for a total of $63.98.
I received a lett...
Entity
HP
Categories: Computer Manufaturers
24, Report:
#814749
Posted Date:
Dec 28 2011
![](https://www.ripoffreports.com/report-images/45*34/docs/b7a3fc71-1600-41ba-a172-bd039086810a.png)
hp Hewlett packard computer Hewlett-Packard USA Voided my warrenty which runs out Jan 3 2011 Said I had infestation of BUGS!!! In My Unit... Palo Alto, California
ON December 15 I called HP support to report I had a balck screen telling me I had a USB boot failure and to remove usb.. The tech had me inside my machine moving different cords around and it fried the mother board. They sent me a box to send it in and returned it the same day they...
Entity
hp Hewlett packard computer
Categories: Computer Manufactures
25, Report:
#814117
Posted Date:
Dec 27 2011
hp Hewlett packard computer hp water scam bugus warranty knoxville , Tennessee
My complaint is my hp g61 is under current warranty, I started having problems with it getting really hot and shutting down, called hp techs, they said i needed to send it in for repair. They sent a box fedex, i sent the computer to them and then i was told my warranty was void du...
Entity
hp
Categories: Computer Manufaturers