1, Report:
#1042789
Posted Date:
Apr 12 2013
Thepetstoreonline.com Sorry Return Policy Internet, Internet
My complaint is this company's sorry return policy. We purchased an electronic dog training collar about a year ago. Our dog developed some health issues and we decided against causing any more stress to her. We traveled some during the summer and it was about three...
Entity
Thepetstoreonline.com
Categories: Pet Shops & Supplies
2, Report:
#849465
Posted Date:
Mar 06 2012
PetStoreOnline Electronic Pet Products Never Trust a Company that Won't Talk to You Lithia Springs, Georgia
I purchased an in-ground fence and two collars from the PetStoreOnline back in October 2011, but decided to return it, unopened. I made several phone calls and sent numerous emails to request a Return Merchandise Authorization (RMA) as they requested. Unfortunately, they...
Entity
PetStoreOnline
Categories: Pet Shops & Supplies
3, Report:
#809820
Posted Date:
Dec 15 2011
ThePetStoreOnline The Pet Store Online, Pet Store Online, thepetstoreonline.com did not send replacement pet door flap, did not refund, did not respond, did not return email, email address is inactive, phone number does not work, Lithia Springs, Georgia
ThePetStoreOnline has entirely blocked off any sort of customer service. For nearly six months after returning an item that they agreed to replace, they have neither returned a replacement or given a return despite numerous emails, attempted phone calls, snail mail letters, th...
Entity
ThePetStoreOnline
Categories: Pet Shops & Supplies
4, Report:
#806553
Posted Date:
Dec 08 2011
ThePetStoreOnline.com Electronic Pet Products Absolutely the worst online store for pets Lithia Springs, Georgia
This is the worse company for buying pet supplies every. I tried to purchase an electronic training collar for a small dog. As soon as I placed the order they charged my account and sent me a confirming email. That was the last I ever heard from them. The email said they would updat...
Entity
ThePetStoreOnline.com
Categories: Miscellaneous Electronics
5, Report:
#804975
Posted Date:
Dec 05 2011
ThePetStoreOnline.com I paid for my item, never received it, can't get in touch with them, but they still advertise to rip others off! Internet
I ordered a PetSafe Bark Control Bird House from ThePetStoreOnline.com, on Nov. 1, 2011. I got a confirmation email right away. Since then, I have tried to contact them to get a status of my order. I called around 2pm. The answering machine said the store hou...
Entity
ThePetStoreOnline.com
Categories: Pet Shops & Supplies
6, Report:
#802657
Posted Date:
Nov 29 2011
Thepetstoreonline.com The scam artist made a very believable website. I gave them a total of $232.90 for an underground dog fence that I ordered on November 8th 2011. Lithia Springs, Georgia
The petstoreonline.com took $232.90 without sending me the product that I had purchased. I made the purchase online on November 8th of 2011. I got a confirmation email right away which had their email address and phone number on the bottom.After about a week, I noticed the tracker s...
Entity
Thepetstoreonline.com
Categories: Pet Shops & Supplies
7, Report:
#768496
Posted Date:
Aug 23 2011
thepetstoreonline.com Online Scam Lithia Springs, Georgia
This online pet store is scam to get your money. I ordered an inground fence from here on the 4th of August. I recieved my confirmation immediately. On the 11th I sent an email asking when the fence would be shipped and I was told it would be shipped the follo...
Entity
thepetstoreonline.com
Categories: Pet Shops & Supplies
8, Report:
#767802
Posted Date:
Aug 21 2011
the pet store online RIPOFF lithis sproings , Georgia
I order a replacement flap for my dog door over the internet, of course. Other than the original receipt I printed when I order the product, this company never contacted me with a thank you for your order or a notice of shipment. I waited a week then emailed them asking them if my o...
Entity
the pet store online
Categories: Credit Card Fraud
9, Report:
#737655
Posted Date:
Jun 07 2011
ThePetStoreOnline COMPANY IS A SCAM - THEY TAKE YOUR MONEY THEN DO NOT DELIVER YOUR MERCHANDISE Lithia Springs, Georgia
This company is not legitimate. I ordered almost $200 worth of products from them online, they immediately charged my credit card, then I never heard from them again. I have tried to contact them, their customer service phone number is nothing more than a voicemail! I have sent nume...
Entity
ThePetStoreOnline
Categories: Pet Shops & Supplies
10, Report:
#544516
Posted Date:
Dec 23 2009
ThePetStoreOnLine.com - Electronic Pet Products Have a return policy that makes it impossible to get a full refund for a returned product. Even if the product has never been used, is in the original package, and/or if it's a faulty product. Lithia Springs, Georgia
We purchased a remote training collar for our dog. I paid $89.95 for it. Once we recieved it we opened it to put the batteries in it and try it. From the start we could tell it was not a quality product. As we tried to adjust the levels of stimulation, (we we...
Entity
ThePetStoreOnLine.com
Categories: Pet Shops & Supplies
