1, Report:
#1524356
Posted Date:
Feb 04 2023
Pottery Barn I PURCHASE TWO IDENTICAL CHAIRS TO BE PLACED IN THE SAME LIVING ROOM. THE TWO CHAIRS ARE DIFFERENT San Francisco CA
I PURCHASE TWO IDENTICAL CHAIRS TO BE PLACED IN THE SAME LIVING ROOM. THE TWO CHAIRS ARE DIFFERENT. When I contacted Pottery Barn, they said because I accepted delivery , they are not responsible. I have a Receipt that clearly shows two Cardiff Upholstered Aimchairswith performance ...
Entity
Categories: Custom Furniture, furniture, furniture
2, Report:
#1519167
Posted Date:
Jun 18 2022
www.PotteryBarn.com www.PotteryBarn.com POTTERY BARN BOUGHT A DINING TABLE AND CANCELLED AND DIDNT REFUND ME SAN FRANSISCO CA
I PAID FOR A TABLE ON 06-10-2022 $768.26
I CANCELLED OVER THE PHONE ON 06-14-2022 AND WAS TOLD THAT I AM IN TIME THAT IT DID NOT SHIP OUT SO SHE WILL REFUND IN FULL $768.26.
SHE ONLY REFUNDED $598.13 ON 06-14-2022 AND SHE NEVER SENT ME AN EMAIL TO CONFIRM IT LIKE SHE SAID SHE WOULD ...
Entity
Categories: HOME DECOR AND TABLEWARE
3, Report:
#1519154
Posted Date:
Jun 17 2022
Pottery Barn Poor product support Nationwide
I have personally spent over $7,000 on a patio sectional recently from Pottery Barn. When it first arrived the attachements to link the sectional together were made of plastic and did not engage the piece correctly. I needed the piece for a gathering happening soon and went ahea...
Entity
Categories: Furniture
4, Report:
#1480023
Posted Date:
Jun 07 2019
Comenity Bank Pottery Barn Unethical Practices columbus oh
Comenity is the credit card company for Pottery Barn. They are deceptive and I believe criminal in their actions.. We ordered some furniture from Pottery Barn in November of 2018 and then when they were unable to deliver it for some time we cancelled the order. I must add we had pap...
Entity
Categories: credit card
5, Report:
#1478650
Posted Date:
May 13 2019
Pottery Barn Horrible Service and Poor Products
I purchased a faulty item from Pottery Barn and their handling of the return and replacement was disgusting. What I realize is that is it doesn't seem they care, it seems like the morale was very bad. I say this because there seems to be a lack of enthusiam in wanting to resolve the...
Entity
Categories: Home goods
6, Report:
#1470847
Posted Date:
Jan 05 2019
Pottery Barn Williams Sonoma, Comenity Bank duplicate bill due to cash register freezing during transaction Littleton Colorado
Purchased furniture at Pottey Barn. As transaction was entered, cash register froze. Store entered duplicate transaction to complete transactiona dn gave me receipts etc to protest the event at the credit card company (Pottery Barn Credit Card). Despite it being their error, they le...
Entity
Categories: Furniture
7, Report:
#1406431
Posted Date:
Oct 16 2017
Brimley's White Glove Chem-Dry After cleaning our sofa sectional 3 times, it was ruined by incompetent technicians. Mesa Arizona
Prior to this cleaning, I contracted with Brimley's White Glove Chem-Dry to clean carpeting & furniture twice to our satisfaction. On 9/26/17 I contracted with them to clean our sectional sofa and our 9'x10' rug. unfortunately the prior technician was no longer worked for them. Afte...
Entity
Categories: Cleaning Services
8, Report:
#1372586
Posted Date:
May 11 2017
Cougar Cleaners We were loyal customers for over two years! Never had an issue until they ruined then lost my white linen duvet cover! I dropped my linen duvet off in March and when It was picked up, it was completely RUINED. I then sent it back and asked for the duvet to be fixed of all yellow marks, then they LOST my duvet cover for over 30 days. I Have been more than patient with the owner, yet he refuses to pay for damaged item. So disappointed and will NEVER be back. I highly advise anyone who goes there to BEWARE, the owner is not willing to accept/fix mistakes by the company. Scottsdale Arizona
We were loyal customers for over two years! Never had an issue until they ruined then lost my Pottery Barn
white linen duvet cover! I dropped my linen duvet off in March and when It was picked up, it was completely RUINED. I then sent it back and asked for the duvet to be fixed ...
Entity
Categories: Dry Cleaners
9, Report:
#1289905
Posted Date:
Feb 25 2016
Pottery Barn The company does not fulfill the promise of promotion - 15% Off for the email subscription Internet
The potterybarn.com runs a promotion Sign Up, then save 15% off your next order. I signed up with e-mail [email protected] on February 22, 2016. I still have not received a coupon with a code to use 15% off discount. I emailed customer service. The replied to me on February ...
Entity
Categories: Furniture & Furnishings
10, Report:
#1218194
Posted Date:
Mar 26 2015
Pottery Barn Kids Pottery Barn (Williams of Sonoma, Inc.) Horribly Delayed Promised Shipment Times, Defective Product, Bad Company Policy Nationwide
We placed an order on January 19, 2015 for an Oversized Anywhere Chair With slipcover - 050199963932. We received the item over two months later (today) on March 25, 2015 which is way later than the promised estimated shipping time. When I assembled the chair and upon further ...
Entity
Categories: Furniture & Furnishings
11, Report:
#1208782
Posted Date:
Feb 13 2015
AFK Fine Furniture Art For Kids, AFK, AFK Furniture, AFK Fine Furniture for Children, Gail Sedigh bad quality furniture, false advertising, cheap products and materials, rip off, bad business, deceitful sales tactics Rancho Santa Margarita and Beverly Hills California
AFK, run by Gail Sedigh, is a complete rip off. Their furniture is made in Indonesia, Phillipines, and other various cheap producing countries, and they market the furniture as made in the USA, or hand finished in the USA. It is simply spray painted by unqualified workers in a wareh...
Entity
Categories: Furniture & Furnishings
12, Report:
#1195559
Posted Date:
Dec 15 2014
Cardcash.com ABC gift cards Sold invalid gift card New Jersey
Cardcash sold me an invalid Pottery Barn gift card and refused to replace/refund because I did not use it within 45 days of purchase. I filed a complaint with the BBB and they still refused to stand behind their product.
Entity
Categories: Specialty Stores
13, Report:
#1194835
Posted Date:
Dec 12 2014
Pottery Barn Pottery Barn Kids Ripped Off By Pottery Barn Internet Nationwide
RIPPED OFF FROM POTTERY BARN. I ordered over $1200 in items three weeks ago and just received a sales magazine in the mail and many of the items are on sale. I called as I am within 30 days of ordering to have the receipt adjusted and they refused to do so. They said policy change...
Entity
Categories: Furniture & Furnishings
14, Report:
#1191708
Posted Date:
Nov 27 2014
SUDDATH VAN LINES, INC. Worst Furniture Move and property damage I have experienced Nationwide
I am an active duty Coast Guard member. This company was used to move my furniture from Arlington, VA to Vancouver, WA (just north of Portland, OR). They did not properly pack and ship my large ticket items resulting in my daughter's dresser, both of my couches and several other ite...
Entity
Categories: Moving Companies
15, Report:
#1189138
Posted Date:
Nov 15 2014
Williams-Sonoma , Inc./West elm West elm Internet purchase fraud San Francisco Nationwide
After being a Pottery Barn/West Elm customer for over 10 years I was surprised yesterday with a disclaimer that a retailer can change their prices after an order is placed.
I opened my email yesterday morning and found a message from west elm with an offer for 15% off on sofas. I...
Entity
Categories: Furniture & Furnishings
16, Report:
#1161010
Posted Date:
Jul 10 2014
Comenity Bank Sent to collections for an $18 service fee that was just over 30 days late. Columbus, Ohio Nationwide
My husband and I are applying for a mortgage and we assumed we had perfect credit, however we didn't realize that my credit got dinged significantly by Comenity Bank (dropping my credit score by nearly 100 points).
We have a Pottery Barn credit card, which is managed by Comenity Ban...
Entity
Categories: Credit & Debt Services
17, Report:
#1155576
Posted Date:
Jun 18 2014
Comenity Capital Bank Relentless harassment and erroneous accusation of obtaining/using a credit card that I do NOT have. Threatening and abrasive behavior from company, etc... Columbus Ohio
To Whom it May Concern:
On 06.June.2014, a voicemail message was left on my mobile phone by a Mr. Callaway from Ohio (he would not provide his first name although I was forced to disclose ALL of my personal information (including my full Social Security number, which I was EXTREMELY...
Entity
Categories: Collection Agency's
18, Report:
#1118914
Posted Date:
Jan 28 2014
Capes and crowns Lauren Borquez Stole my custom designs and never returned!! Florence Alabama
I was approached by Lauren Borquez from capes and crowns to collaborate with her on an upcoming photo shoot that would be featured in Party Style magazine and pottery Barn. Prior to me agreeing in designing such items, I was very clear about needing the designs shipped back to me as...
Entity
Categories: Miscellaneous Companies
19, Report:
#1079098
Posted Date:
Aug 26 2013
Pottery Barn Online order is on backorder and they keep telling me it will ship but it does not potterybarn.com missouri
My items were on backorder. The day came for them to ship and they lied and said my items will ship. Next week the same thing. They say it will ship and it does not. They keep lying. I have paid for the items and don't know if I will ever get them.
Entity
Categories: Furniture & Furnishings
20, Report:
#1072859
Posted Date:
Aug 04 2013
Colin Davis Bad Tenants San Diego California
Colin Davis and Jeff Filmer rented my Mission Bay Condo for 9 months as student renters from Sepremember 2012 to May of 2013 . The home was fully furnished with New Furniture from Crate and Barrel and Pottery Barn. Along with sheets, towels etc. The lease agreement was for them to h...
Entity
Categories: Homeowner Associations
21, Report:
#1072772
Posted Date:
Aug 03 2013
Sedona Dry Cleaning dry cleaning, sedona, arizona, burnt garment, ruuned clothes, dry cleaner, sedona dry clean, Sedona Arizona
→ SEDONA DRY CLEANING ← Located Safeway Plaza ---Please...DO NOT GO HERE!
They totally ruined my Pottery Barn Furilicious Bean Bag cover. They BURNT it! I just took it back to them and the clerk said.. The owner is out of town, there isn't anything we can do..and then laughed a...
Entity
Categories: Dry Cleaners
22, Report:
#1067145
Posted Date:
Jul 15 2013
Pottery Barn Pottery Barn Kids, Williams Sonoma, PB Teen Appallingly Bad Customer Service Internet
Here's a WARNING about Pottery Barn (part of Williams Sonoma ). My wife and I ordered a loft bed with desk from PB Teen a few weeks ago for our daughter. Here is a rough outline of what happened. Delivery was pushed back a few days from the original date - no big deal. Deliver...
Entity
Categories: Furniture & Furnishings
23, Report:
#1035764
Posted Date:
Mar 18 2013
Pottery Barn PotteryBarn Kids Comenity OVERCHARGED EXCESSIVE FEES FALSE STATEMENTS POOR QUALITY, Internet
Pottery Barn customer service is a disaster. Many of their products, including the more expensive leather and wood furnishings are made in China now. We have experienced leather which is leaching out its oils on to the chairs surface and an expensive reclaimed wo...
Entity
Categories: Furniture & Furnishings
24, Report:
#981158
Posted Date:
Dec 12 2012
Voyage Van Lines Moving Express & Storage Fraud and will sell your move! Internet
TO ALL THOSE BEFORE YOU USE THIS FIRM- DO NOT!!!!
I dont often blog on issues but when it is bad it is bad, and I dont want anyone to go through what I went through!
I contracted out a move with Voyager Van Lines in July of 2012 who then sold my move to Moving Expr...
Entity
Categories: Moving Companies
25, Report:
#949468
Posted Date:
Oct 02 2012
POTTERY BARN WORST ON-LINE ORDERING SYSTEM - BACKORDER PROBLEMS EVERYDAY Internet
Pottery Barn has the worst on-line ordering system and I know that there are lots of unhappy customers because of their lousy, outdated, worst computer on-line system mainly with their back-order ordering.. On top of that have customer service agents who are either rude or know noth...
Entity
Categories: Department & Outlet Stores