1, Report:
#632877
Posted Date:
Aug 18 2010
Proactiv Solution ,by Guthy Renker - Rodan & Fields, NO REFUND OF AUTOMATIC CHARGES DES MOINES, Iowa
This company HAS VERY BAD customer service. I ordered a product for my pre-teen daughter and she had a terrible skin reaction. I told them that I was going to return the second shipment because it arrived before I could stop the shipment. They said it had to be returned within 60 da...
Entity
Categories: Drug Manufacturers
2, Report:
#597965
Posted Date:
Apr 29 2010
Proactiv Solution ,by Guthy Renker - Rodan & Fields, Proactive Over Charged us. Cancelled account in Jan 09 and they reopened the account in Jul 09 without our permission. Des Moines, Iowa
Product provides some help for some people but, not us.
Biggest problem is cancelling. Company apparently refused to cancel account when requested. I cancelled the account in January 2009 based on their records. After cancelling and closing my account and auto-pay, not so p...
Entity
Categories: Misc. Health Specialists
3, Report:
#591236
Posted Date:
Apr 09 2010
Proactiv Solution (by Guthy Renker - Rodan & Fields) unauthorized charges Internet
I made an initial order with Proactive and was charged March 11th 2010 in the amount of 29.95 and received my package March 15th. Two weeks later a charge was made to my account in the amount of 37.94 for an additional package that I did not request. I immediately called on Mar...
Entity
Categories: Drug Manufacturers
4, Report:
#586454
Posted Date:
Mar 28 2010
Proactiv Solution (by Guthy Renker - Rodan & Fields) Proactiv Skin Care AVOID!!! DO NOT ORDER!! I have been trying to cancel my account for over 1 year each time they say they will send out a letter confirming but it does not happen more product shows up 6 weeks they bill des moines, Iowa *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
AVOID PROACTIV THE WILL AUTO BILL YOUR CREDIT CARD AND WILL NOT STOP!!!!
I have been trying to cancel my account for over 1 year, each time I get the same result a letter will be sent confirming the cancelation. 6 weeks later more product show ups and they bill my Credit Card, when...
Entity
Categories: Drug Manufacturers
5, Report:
#586173
Posted Date:
Mar 27 2010
Proactiv Solution (by Guthy Renker - Rodan & Fields) Fraud, and Overcharged Scam San Leandro, California
Simple and straight to the point. I purchased Proactiv Solution as of 1/22/10. After nearly a month of using this, I decided this was not for me and went to cancel this membership right after the second billing. Proactiv Solution are scammers. Not only did ...
Entity
Categories: Drug Manufacturers
6, Report:
#579881
Posted Date:
Mar 11 2010
Proactiv Solution (by Guthy Renker - Rodan & Fields) SCAMMED BY PROACTIVE SPRIGN, Texas
DONT TRY PROACTIV!!! First off the product didnt work for me. I tried for several months and it made NO difference. That is not what this complaint is about. After several months as a member with this company, I called cust service and cancelled my monthly kit subscription. This was...
Entity
Categories: Customer
7, Report:
#554141
Posted Date:
Jan 14 2010
Proactiv Solution (by Guthy Renker - Rodan & Fields) Biggest rip-off I've ever come across! Internet
Yes, I too was mislead by the many happy faces on www.proactiv.com testifying as to how well the Proactiv products work.
The company does advise the customers to use the products for at least 60 days in order to see results, and say they would give me my money back...
Entity
Categories: Drug Manufacturers