1, Report:
#1457493
Posted Date:
Aug 21 2018
HP Smart Friends No longer providing service I pay for! MT GILEAD NC
Recently HP Smart Friend eliminated there US service tech personel and there service has gone to hell! They now are slow to answer, not willing to provide adequate service, they are sloppy in support and basically unfriendly.I pay over $30 a month for a family plan and I have been s...
Entity
Categories: Internet Service Providers
2, Report:
#1432541
Posted Date:
Mar 06 2018
Smart Friend Tech Support Hewlett-Packard Company Unauthorized charge on my credit card. Internet
I have been a long time customer of HP over the years and when I started having problems with my HP desktop I called your tech service (noted below). I was Assured by the technician that I spoke to that there would be no charges if he could not help me.
I needed to give this perso...
Entity
Categories: TECH SUPPORT, Computer Technology
3, Report:
#1428249
Posted Date:
Feb 09 2018
Hewlett Packard Hewlett Packard HP's Smart Friend tech support service took my money, missed three scheduled Level 2 callbacks then refused refund. Beware of this scam! Palo Alto California
I recently paid $59.99 for 30 days of tech support from HP's Smart Friend tech support service because my recently purchased HP Envy 750-280 st repeatedly failed to upgrade to the latest secure version of Windows (1709). The order taker was not able to resolve the problem but prom...
Entity
Categories: Computer Help Desk, Computer Service & Repair
4, Report:
#1416503
Posted Date:
Dec 12 2017
HP Smart Friend Support Ripped me off Mississauga Ontario
I bought a brand new HP laptop for our Business in August/2017. When it was first fired up, it ran great, we installed Norton and Office. It was shut down and wasn't opened again for a few days, as I wasn't ready to transfer the business info over yet. When I did power it back on, i...
Entity
Categories: Computer Service & Repair
5, Report:
#1413861
Posted Date:
Nov 28 2017
HP Smart Friend Smart Friend refused to cancel my service unless I paid an early termination fee which was never stipulated when monthly service was initiated California
I purchased HP Smart Friend when I went to the HP web site for technical support. Smart Friend for HP appeared, and I assumed, incorrectly, it was part of the company. They offered to help connect my HP printer to my wireless computer for a $90 one-time fee or a $15 a month unlimite...
Entity
Categories: Computer Service & Repair
6, Report:
#1411712
Posted Date:
Nov 14 2017
Smart Friend Beyond Information TEC think they are connected to Hewitt Packard program my laptop to printer by taking control of computer Dolgeville New York
Purchased HP computer from Staples about 10/31. Later decided to hook up my printer to the laptop. Used my printer disk but unable to connect. Contacted HP online and was given toll free number. beyond Information number came up. Called and paid them 499.99 for service. They took ...
Entity
Categories: Online banking
7, Report:
#1351991
Posted Date:
Jan 25 2017
HP Hewlett Packard HPCarepack extended warranty not honored even though paid for Nationwide
I purchased a HP laptop and a three year extended warranty onsite with accidental damage and virus/malware support and HP refusing to honor it for the software and virus/malware part.The Smart friend dept. keeps trying to make me pay for help even though I have already paid for it!&...
Entity
Categories: Computer Manufaturers
8, Report:
#1329991
Posted Date:
Sep 25 2016
HP Smart Friend Service HP Computer (lab top) In May 2016 I return my laptop because they didn't fixed it as they promised me and I am asking them to return my money back they been collected from my checking account. I ask them to cancle the service and return my money back from May until September none of them is helping me and I been calling them for almost a week chasing them trying to return my money back, but all what they been doing is hang up on my face and never give me money back and they careless about our complaints. I try to speak with their supervisor nothing happen he is not worth it to speak with. I call thecase manager and he never call me back. It like nightmares for me they are idiots and don't know what they are doing. I waste my time and my money for nothing (I WANT MY MONEY BACK) Nationwide
They been fooling me with my money and they're still didn't return it back. I spoke with many departments none of them help me out. I been on line for several hours for almost a week and all I hear or they say (I am sorry I will try to help you ) and never was honest with me o...
Entity
Categories: Computer Dealers
9, Report:
#1283278
Posted Date:
Jan 29 2016
Hewlett Packard HP support, Smart Friend Useless waste of Time and Money Nationwide
Upgraded my Windows 8.1 HP laptop,my first mistake, DON'T do it. It appeared to work but it was locked after the upgrade so I called HP support and was told aboout a one time $99 charge or $35 base fee and $14.95 per month for a year. I thought this would be a one time problem so I ...
Entity
Categories: Computer Help Desk
10, Report:
#1252971
Posted Date:
Sep 04 2015
HP smart friend services HP I paid for a premium support plan. A one year subscription on May 21, 2015. I needed support today. After 5 different transfers and 90 minutes later, no help Internet Internet
I bought a premium support plan in May 2015. I paid $199.99. I needed help today. Suddenly nobody seems to recognize my plan. I get handed from one to the next to the next to the next. After the 4th time I asked for a manager who convenientely was not available either. 90 minutes la...
Entity
Categories: Computer Manufactures
11, Report:
#1195796
Posted Date:
Dec 16 2014
HP Smart Friend S Palo Alto CA HP Smart Friend I am paying for services that are not being rendered. Palo Alto California
Smart Friends is charging me $14.00 a month for services that are not being performed. I don't know what they are doing to help me with this charge. I feel like this may be a scam and that they are a phoney.
Entity
Categories: Miscellaneous Electronics
12, Report:
#838861
Posted Date:
Feb 16 2012
Hewlett Packard HP Charging for problem their Tech Support caused, Internet
I bought a HP Pavilion PC and it crashed within days. I was on the phone with foreign tech support for two days trying to fix the problem. They instructed me to make 5 DVRs with backed up data, then to do a System Restore that didn't work. So they mailed me a new set of System Resto...
Entity
Categories: Computer Manufaturers
13, Report:
#756312
Posted Date:
Aug 02 2011
Live Rent Free Worldwide igooglejobs.com identity scam, fake testimonials, dangerous, fake address, no business license Internet
BUYER BEWARE OF Live Rent Free Worldwideand LiveRentFreeWorldwide.comMy son wants to go to Europe to volunteer and found this website on fiverr.com. We checked it out and it looked ok. But we couldn't find any other places or real people that talk about it on the web. That was too w...
Entity
Categories: Internet Fraud
14, Report:
#374891
Posted Date:
Sep 22 2008
Athlon Lending Institute IS A FRAUD Ontario Canada Internet
ATHLON LENDING INSTITUTE IS A FRAUD!!!! I recently attempted to take out a loan with this Canadian company and I am GLAD I didn't go through with it. They first had me fax in a copy of my car title, and luckily I had a smart friend who told me to put sticky notes all over it so th...
Entity
Categories: Loans
15, Report:
#363558
Posted Date:
Aug 19 2008
United Processing - Jason James Threatened me with Jail Time and Violated the FDCPA (Fair Debt Collection Act) Jacksonville Florida
I was contacted by Jason James on Thursday, August 14, 2008 and was told that I was a felon and a bad person for writing bad checks. I was a little confused and was freaked out. He explained to me that if I did not go to Wal-Mart within 20 minutes and send $575.00 to him via Expre...
Entity
Categories: Collection Agency's
16, Report:
#273584
Posted Date:
Oct 28 2007
Hewlett Packard Tech Support - HP Hewlett Packard ripoff, Dishonest, untruthful, LIES!! Palo Alto California
ok so this all started the end of June I have been having major problems with my dv2213cl ever since got it in march of this year (2007)
The system would go in to sleep mode but when I attempted to wake it back up it would not wake up
I ended up having to completely turn off the...
Entity
Categories: Computer Manufaturers