1, Report:
#1523541
Posted Date:
Jan 10 2023
Southwest Indian Foundation Refunding Shipping Charges Ripoff: CHECK YOUR BANK STATEMENT! Gallup New Mexico
I seem to be having similar experiences to other reviewers. My first complaint here is that I returned a $159 item because it was defective. I first called and had a fairly lengthy conversation with customer service rep Kenna, who informed me that the shipping and online fee would b...
Entity
Categories: clothing and j jewelry sales, Indian Clothing
2, Report:
#1503754
Posted Date:
Jan 10 2021
southwest indian foundation ordered a sand painting box in november have not yet received ,after multiple calls and emails still have not responded new mexico
ordered an item from their online catalog in november here it is januaruy and have not received the item after multiple phone calls and emails still have not heard anything from them
Entity
Categories: No delivery--no refund
3, Report:
#1502249
Posted Date:
Nov 25 2020
Southwest Indian Foundation Nov.16,2020. I ordered a fresh pie by phone. Was only given an order #. No pie. no response by phone or email. Gallup New Mexico
On Nov.16 I ordered a fresh pie by phone. I was given an order #. The phone rep was not knowledgeable.
To date, Nov. 24 I have no pie. They do not answer the toll-free # and do not respond to email.
It's like they don't exist. Southwest Indian Foundation has my money and I have no...
Entity
Categories: Fraud
4, Report:
#1502125
Posted Date:
Nov 21 2020
Southwest Indian Foundation I ordered a book from them on 11-7-20. I have yet to rec the book or any updates about shipping. I have e-mailed several times, getting no response. Gallup New Mexico
I ordered a book from them on 11-7-20. I have yet to rec the book or any updates about shipping. I have e-mailed several times, getting no response. Several days ago I called them. I was told to leave a msg & they'd get back to me. That has not happened. I also have a Ch...
Entity
Categories: Charity, foundation, Gift shop
5, Report:
#1457654
Posted Date:
Aug 22 2018
Southwest Indian Foundation Rude, unprofessional customer service, incompetent Internet
Fritzie W.
Kettle Falls, WA
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1.0 star rating 8/20/2018
Recent, very bad experience. I have ordered from them before with only minimal problems. This time I placed my order online, I printed out my invoice and ...
Entity
Categories: non-profit group, Internet sales and Marketing
6, Report:
#1431015
Posted Date:
Feb 25 2018
Southwest Indian Foundation Bill McCarthy I placed an order for two pieces of jewelry, one for $59 and the other for $199. The envelope was delivered with only the $59 piece. I called for six straight days to let them know. They refuse any replacement, refund or adjustment. Gallup New Mexico
I placed an order for two pieces of jewelry, one for $59 and the other for $199. The envelope was delivered with only the $59 piece.
I called for six straight days to let them know and could only speak to people who take orders.
This company has avoided all response to my complain...
Entity
Categories: Online Jewlery Sale
7, Report:
#1352017
Posted Date:
Jan 26 2017
Southwest Indian Foundation SCAM ARTISTS!!!!DONT EVER BUY FROM THEM!! RETURNED MY ITEM AN NEVER GOT MY REFUND CHECK Gallup Internet
I ordered a blouse via USPS with a personal check for $69.00 . Once I received the blouse it wasn't the colors that I thought so without opening the clear plastic bag I packed it back up...following their instructions... took it to my local post office and paid to have it sent...
Entity
Categories: Non-Profit Charities
8, Report:
#1351008
Posted Date:
Jan 20 2017
Southwest Indian Foundation Sending out catalogs that LOOK like an organization by and for Native Americans Internet
This catalog and web site is deceptive. Nowhere on the catalog nor on the main website, including the 'about us' page does it reveal itself to be a Catholic run store. It is-look at the Annual report and follow down to the address written by the Deacon of the Gallup Catholic Dioce...
Entity
Categories: Specialty Stores
9, Report:
#1346553
Posted Date:
Dec 30 2016
Southwest Indian Foundation takes your money & disappears Internet
The Soutwest Indian Organization send catalogs with so called authentic products. Be that as it may, I ordered an expensive item and have not received it, nor can I track it. From other reports, I see this has been going on for several years.
It is impossible to contact them in ...
Entity
Categories: Gift Shops
10, Report:
#1343641
Posted Date:
Dec 16 2016
Southwest Indian Foundation -- Avoid! incompetent, fraudulant Gallup NM
AVOID -- these people are at best incompetent and at worst a scam. As another reviewer says below, if you do a little charity research you will find that this organization is not what it seems to be. They get people to purchase overpriced goods of unknown origin thinking they are he...
Entity
Categories: Gift Shops
11, Report:
#1333126
Posted Date:
Oct 14 2016
Southwest Indian Foundation Returned product not acknowledged. No refund given. Sales person rude and actually lied. Nationwide
I purchased an outfit consisting of pants and a top. I very specifically asked the length of the pants as I am fairly short. I was told 29 by the sales person on the phone. When the outfit arrived, the pants were actualy 33. I returned the outfit in the box with the label provided a...
Entity
Categories: Clothing Stores
12, Report:
#1300886
Posted Date:
Apr 20 2016
Southwest Indian Foundation Over charges by a lot more money on somethings and Charges twice for others at time of shipping Internet
Entity
Categories: Specialty Stores, Gift Shops
13, Report:
#1147906
Posted Date:
May 23 2014
Southwest Indian Foundation My father orderd birthday presants for myself and we have never received them. Gallop New Mexico
My father orderd some birthday presants for me and we never recieved a tracking order.
Or the things we orderd.
I have tried calling the order 800 line and they put you through to an answering machine for their customer service.
Also another 877 phone number that has a recording...
Entity
Categories: Internet Fraud
14, Report:
#1090927
Posted Date:
May 12 2014
SOUTHWEST INDIAN FOUNDATION FRAUD!!! WILL TAKE YOUR MONEY AND THEN WILL NOT GIVE YOU TRACKIING Gallup New Mexico
This company is HORRIBLE! do not order from them! I placed an order on Oct 5th and never received tracking, then they sent me 3 different emails with 3 different order number for the same order. I got nervous as the money had come out of my account. So I called them and inquired why...
Entity
Categories: Horse Traders
15, Report:
#1105955
Posted Date:
Apr 09 2014
Southwest Indian Foundation Refund Problem Gallup New Mexico
I Bought a gift for a friend and had them ship it to her. The item was sized wrong so she returned the gift for a refund or credit. The item was returned and accepted by the retailer. I know this because of the tracking and proof of delivery provided by UPS.
I waited over a month an...
Entity
Categories: Clothing Stores