1, Report:
#1115397
Posted Date:
Jun 06 2014
TaxExact TRXOVER THE TOP TECHNOLOGIES Made my 2012 tax year totally miserable. Did not get state of Indiana approved until July 17 after extensions,etc had expired. Cost me trust with my clients. Murfreesbobo Tennessee
TaxExact did not get software approved until late in the season after all extensions had expired. Cost me several clients for my tax preparation business.
Entity
TaxExact
Categories: Software
2, Report:
#1142795
Posted Date:
May 01 2014
TAX EXACT TAXEXACT, TRX SOFTWARE DEVELOPMENT, ADROIT SOFTWARE, OVER THE TOP TECHNOLOGIES, LLC STOLE 630 FROM ME Murfreeboro Tennessee
I purchased the 2013 software from this company in November 2013. The company gave a 30 day refund knowing quite well that the tax season does not begin until January 31, 2014. I never got the CD and I became alarmed that the company claimed that they sent it but they did not ...
Entity
TAX EXACT
Categories: Software
3, Report:
#1141859
Posted Date:
Apr 26 2014
TaxExact Doug, Office Manager Murfreesboro Tennessee
Called support due to installation errors and was told to wait 72 hours for updates to take place. I emailed and called January 17, 2014. The Rep took over my computer and could not install or get past the Trojan Viruses. I told her I wanted my money back and was told to call ...
Entity
TaxExact
Categories: Software
4, Report:
#1128254
Posted Date:
Mar 06 2014
TaxExact Software Development, Inc Terrible Customer Service Murfreesboro Tennessee
Although TaxExact woes the public with sales pitch calls, they are horrible with customer service. My firm decided to switch tax software providers this year and give TaxExact a try. The pricing was considerbly less than what we are accustomed to payng, and after completing the demo...
Entity
TaxExact Software Development, Inc
Categories: Income Tax Service
5, Report:
#1120299
Posted Date:
Feb 03 2014
TAXEXACT RIPOFF This company is not providing a product that works or the support to try to make it work. It seems to me that they just have a sales department and nothing else. No refund when you learn that id doesn't work! Tennessee
This company has no viable or reliable tax program. They seem to only be interested in sales and not in a product of any value. By the time you learn this there is NO REFUND! Nice work if you can get it!
Entity
TAXEXACT
Categories: Computer Software
6, Report:
#1027642
Posted Date:
Mar 12 2013
TAXEXACT SOFTWARE POSSIBLE THE WORST INCOME TAX SOFTWARE ON THE MARKET. Internet
Numerous problems, 1, miscalculations on forms 8812 and 8863. 2, on some returns all the information disappear, the system dont save the info at all. 3, on single individuals over 24 the system dont calculate the EIC., is a terrible system.
I have a 7 years experience&nbs...
Entity
TAXEXACT SOFTWARE
Categories: Income Tax Service
7, Report:
#873959
Posted Date:
Mar 06 2013
TRX Software I agree Murfreesboro, Tennessee
I know for a fact that they rip people off. The do a bait and switch on the blinded customers. A customer orders a TRX software developed by redgear, And they get TRX Alliances software called tax exact. That software WAS NOT ready to be used by the public. The STATES were not even ...
Entity
TRX Software
Categories: Computer Software
8, Report:
#1017225
Posted Date:
Feb 20 2013
TRX Software Development Inc TRX Alliance, Tax Refund Xpress product not fit for market, false information regarding product status Murfreesboro, Tennessee
My complaint is primarily with the lack of functional state software for 2012, the lack of support, and false information regarding product status. I've handled returns for GA, SC, and NC.
GA was stated to be approved and released for e-File early on; but, problems have per...
Entity
TRX Software Development Inc
Categories: Income Tax Service
9, Report:
#1015920
Posted Date:
Feb 18 2013
TRX Alliance Doug Hughes. Owner Product misrepresented as comprehensive Tax Preparation Software Murfreesboro, Tennessee
I have used TRX software for the last couple of years. However, for the 2012 tax year, TRX developed a home grown tax preparation software package they call TaxExact? However, it is far from exact. I had numerous issues with this software from moment I received the CD. &...
Entity
TRX Alliance
Categories: Income Tax Service
10, Report:
#1007386
Posted Date:
Feb 01 2013
Taxexact TRX Software Faulty Program - No Customer Service! Internet
The TaxExact software does not work, the customer service is poor to respond (if they answer the phone at all!). The program has uninstalled itself four times with a loss of all entered data. The customer service line clicks in and out as you sit on hold forever, with no...
Entity
Taxexact
Categories: Accounting
11, Report:
#1007013
Posted Date:
Feb 01 2013
TRX Tax Exact Sold a horrible product and will not respond to email request for a refund , Internet
While the price of TaxExact is attractive, the product itself is laughable. I installed the software and had problems adding tax forms so I deleted it and reinstalled. While completing a tax return I noticed blatant calculation and mapping errors. Even the fixes/updates didn't fix ...
Entity
TRX
Categories: Computer Software