2, Report:
#1518873
Posted Date:
Jun 06 2022
Vivint Vivint Home Security Fortiva Financing Vivant BEWARE - Salesman lied about entire business process, no charge on system and predatory contract with Fortiva financing
The salesman said they were doing a promotion and for allowing advertising in the yard they were giving away the security system, and I only had to pay for the monthly service. He also said I could cancel it at anytime.
Lies! The next thing I know he is forcing a contract for almost...
Entity
Categories: Home Security
3, Report:
#1245613
Posted Date:
Mar 22 2021
Vivint Home Security Salesman Christopher J. Adamson Albany Oregon Salesman for ADT later for Vivint.. Said Vivint took over contract which was a total lie. I owe ADT! Albany Oregon Nationwide
Christopher J. Adamson was a prior salesperson for ADT alarm company, he sold us a system from ADT. Before the contract was up he called on us and said Vivint had taken over ADT's contracts and would update the system for free and we would have a new company which was Vivint. I said...
Entity
Categories: Miscellaneous Companies
4, Report:
#1483367
Posted Date:
Aug 12 2019
Vivint home security Top four board members listed are Todd R Pederson, Alex J Dunn, David F D’alessandro, Paul Galant I sold my house and canceled their services but they have now charged me for over a year and it’s impossible to cancel them RichlandWa Washington State
I used Vivint for my home alarm system since approx 2008. Last year ( 2018 ) I sold my home and cancelled their service sending in some paperwork they requested. Since it was used for my home business payments came out of that business account along with other charges. I assumed the...
Entity
Categories: Home Alarm Systems - fire - burglary - security
5, Report:
#1478879
Posted Date:
May 16 2019
Perfection Collection Vivint Chris Carter Matt Jones Took Advantage of Senior, False Credit Reporting, Extortion Orem Utah
My Father, a senior citizen, got duped into a multi-level-marketing business wherein he was talked into buying services such as Vivint home security. I tried to talk him out of it as he was on a fixed income and only supported by SS and supplemented by me. He persisted in the bu...
Entity
Categories: Home Security, Collections, Debt collector, Home Security, Collection Agency, Collections
6, Report:
#1468027
Posted Date:
Nov 24 2018
Vivint home security TIM JOHNSON Did not tell the full truth about getting their product West provo Utah
MY HUSBAND AND I ARE MEMBERS OF SAMS CLUB.WHEN WE CAME THREW THE DOOR WE WERE LOOKING AT A SECURITY SYSTEM.A SALES REP ASKED IF WE NEED ANY HELP WE SAID WERE JUST LOOKING.THEN TIM THE SALES REP TOLD US ABOUT A SPECIAL THAT VIVINT HOME SECURITY HAS GOING.TIM SAID INSTALLATION,AND CON...
Entity
Categories: Home Security System
7, Report:
#1435215
Posted Date:
Mar 20 2018
Vivint Home Security Vivint Abuse of contracts Provo Utah
Signed a 3 year contract and all equipment installed and free. Can move to another address is we were to sell or move. OK, but we had to move for work, and I wrote a letter that we would not be able to use the system and that the new home owners could not afford to use t...
Entity
Categories: Services
8, Report:
#1407080
Posted Date:
Oct 18 2017
Vivint Home Security Rip Off/Scammers Provo Nationwide
This company is a complete rip off. My cameras are never working which the sales Rep told me I shouldn't have any problems. The cameras are broke more than they are working. I have to constantly call and complain for them to try to fix the problem. One day my door sensor was not wor...
Entity
Categories: Security Services
9, Report:
#1393170
Posted Date:
Aug 16 2017
Vivint Vivint Home Security Worst Customer Service Ever-Can't get out of your Contract Provo Utah
Worst customer service ever? Never deal with this company, they won't let you out of your contract. I had to sign for 6 years and had problems from day one with faulty inept installation technicians, false alarms, faulty products and ridiculous hold times when you have to call t...
Entity
Categories: Electronic Manufacturers
10, Report:
#1378238
Posted Date:
Jun 10 2017
vivint vivint home security contract bait and switch tactics Provo Nationwide
DO NOT USE VIVINT THEY ARE LIARS AND CROOKS. I lost my job and called Vivint to ask when my contract was over because that would be one less bill to pay especially at 60.99 per month. The very nice man offered to lower my bill by 15.00 a month that would make my bill 45.99. He kept ...
Entity
Categories: Security Services
11, Report:
#1369567
Posted Date:
Apr 25 2017
Vivint home security I have been a costumer of Vivint since 2008, now we are moving, we have two years left on a five year contract. Nationwide
I have been a costumer of Vivint since 2008, now we are moving, we have two years left on a five year contract. The reason we signed th five year contract was we were offered a Perfered Customer plan that would waive all home visit costs, we are now told that plan has been cancel...
Entity
Categories: Security Services
12, Report:
#1367862
Posted Date:
Apr 15 2017
Vivint Inc Vivint.SmartHomeVivint APX harrassing phone calls, theft from bank account, Provo Utah
I discontinued services with Vivint home security services after 6 years. They would not support their faulty equipment, which sent off false alarms, but they had no problem collecting their monthly fees. I replaced them with a different home security system. This was in August 2016...
Entity
Categories: Security Services
13, Report:
#1359126
Posted Date:
Mar 01 2017
Vivint Vivint home security, Vivint alarm monitoring DECEPTIVE, OUT AND OUT FRAUD! Provo Utah
We live in a small town with little to no crime. All of a sudden there were businesses having their back doors broken into, even though nothing was stolen. Shortly afterwards Vivint started coming door to door to peoples homes and businesses selling alarm systems.
My wife and I we...
Entity
Categories: Home Security
14, Report:
#1353887
Posted Date:
Feb 03 2017
Vivint home security Vivint Vivint lied about the length of my contract, equipment do not perform properly and they refuse to cancel agreement online Nationwide
I started with Vivint mid Nov of 2016, after 3days of troubleshooting a technician was scheduled at a month away and I was advise that my free trial will be extended. During December 2016 while on vacation I notice that the cameras were not functioning correctly, I called Vivint a...
Entity
Categories: Unusual Rip-Off
15, Report:
#1340679
Posted Date:
Nov 30 2016
Vivint Home Security Bad Customer Service and Price deception of it's products Provo Utah
I have no clue how a multi-million company operates in the United States of America, but I've been dealing with Vivint Home Security since May 31, 2012. They came to my home in Deltona in Deltona Florida, offering a better home security system with the understanding that they would ...
Entity
Categories: Miscellaneous Electronics
16, Report:
#737999
Posted Date:
Jan 22 2016
Vivint Home Security Vivint Home Automation RUN don't walk away from Vivint Home Security ! provo, Utah
June 7, 2011 Vivint lacks integrity! I signed a contract to pay $49.99/month for their security system. Four days later, Vivint helped themselves to $198.99 from my bank account. This caused my account to be overdrawn and I was charged $82.50 in overdraft fees. I a...
Entity
Categories: Security Services
17, Report:
#732570
Posted Date:
Jan 22 2016
Vivint Home Security Gave us false and misleading information Provo, Utah
Joe Sandoval, sales rep for Vivint, presented Vivint to us as a parent company of the security service we currently had and when he was told that we had not been with this company a full two years. He stated this new system was a wireless upgrade with additional...
Entity
Categories: Security Services
18, Report:
#808339
Posted Date:
Jan 21 2016
Vivint Home Security Apex Alarm Deceptive Practices!! Salt Lake City, Utah
I took over my Vivint (formerly Apex) home security contract when I purchased my home. The former owner was a subscriber and the Vivint (Apex) people told me that I would be responsible for paying the cancellation fee if I terminated their service. Bear in mind that I was not the or...
Entity
Categories: Home Security
19, Report:
#835552
Posted Date:
Jan 20 2016
Vivint alarm Vivint home security and home automation, Internet
Company sold us an alarm system with a 2year contract back when they were apx alarm system. We had a good first 2 years the company, was great to work with wonderful partnering. However than they changed thier name to Vivint and that seemed to be when the trouble started...
Entity
Categories: Home Security
20, Report:
#843991
Posted Date:
Jan 20 2016
Vivint Home Security HORRID CUSTOMER SERVICE, WON'T CANCEL CONTRACT, KEEPS CHARGING US Denver, Colorado
We have been trying since December, 2011 to cancel our service. Called on Dec. 7 and was told that we were now on month to month ... we opted to not re up our contract, so they said send via fax a letter stating we wanted to cancel and backdate it Dec. 1. Which I did.Come January we...
Entity
Categories: Home Security
21, Report:
#860449
Posted Date:
Jan 20 2016
Vivint Home Security APX Don't give me your account number PROVO, Utah
Upon my fathers death, Vivint was contacted to cancel this contract. A death certificate was provided to them, however they continue to withdraw funds from the account. I have asked them again to stop taking the monthly charge and to reimburse the account.
Entity
Categories: Miscellaneous Companies
22, Report:
#887464
Posted Date:
Jan 18 2016
vivint APX Security Smoke alarm not connected to monitoring. Provo, Utah
I have been paying for APX (now vivint) home security services for about 4 years. I discovered by accident that our fire/smoke alarm has not ever been connected to monitoring. They said that if they sent someone out to fix the problem, I would have to pay for it! I...
Entity
Categories: Security Services
23, Report:
#890176
Posted Date:
Jan 18 2016
VIVINT APX home security systems Military Beware of VIVINT! Locks you in 4 year contract Killeen, Texas
If you are military beware of Vivint home security, they will thank you for your service but kick you in the**** if you need to cancel. The contract only mentions cancellation procedures initiated by VIVINT. They do NOT have a military clause!!!! &nbs...
Entity
Categories: Security Services
24, Report:
#898998
Posted Date:
Jan 17 2016
Vivint Home Security scam, unethical, shady Internet
This is the worst company that I have ever dealt with. Not only do they try to auto renew your account by claiming that they have never received notification that you cancelled, but they will continually harrass you and claim to be trying to help you. I have now cancel...
Entity
Categories: Security Services
25, Report:
#901537
Posted Date:
Jan 17 2016
Vivint Home Security They are like the mafia when it comes to their contract - there's no getting out! Provo, Utah
Vivint has this amazing (for them) yearly contract. If you miss the magic date to submit your written, signed notice (even by just 4 days, as I did), they renew you for another year. I have called and discussed this with their company three times in the past few days, an...
Entity
Categories: Home Security