1, Report:
#1188288
Posted Date:
Nov 12 2014
Vonage America Inc un-reasonable overage charges Nationwide Nationwide
I have been a Vonage customer for more than 9 years now and their response, their ability to resolve the problem are quite shocking for a customer and especially long term customer like me.
Early 2014 i was travelling for more than 45 days and hence i called them prior to my travel ...
Entity
Vonage America Inc
Categories: Telephone Companies
2, Report:
#1103570
Posted Date:
Dec 03 2013
Vonage America Vonage America needs to stop charging forservices no rendered! Holmdel New Jersey
We recently found it to be better decision financially to switch to Time Warner. We are coordinating more than one service and were scheduled for installation on December 14th. When I called Vonage, they tried to keep us on the phone as long as possible. Last month they said the...
Entity
Vonage America
Categories: Telephone Companies
3, Report:
#994267
Posted Date:
Jan 10 2013
Vonage America Vonage will not refund credit balance Internet
I just cancelled my Vonage Account and two days ago they charged my account $33.30 They know there is a balance on my account that they owe me but said Per the Vonage Agreement, They provide NO refunds back the the customer for credit balances, I guess I am guilty of not reading the...
Entity
Vonage America
Categories: Telephone Companies
5, Report:
#413054
Posted Date:
Jan 17 2009
Vonage America they want to charge me to cancel my service that i didnt use Holmdel New Jersey
i signed up with them a year ago i since then have not used it and i waited a year to cancel and they want to charge me 40.00 more after charging me for this month i think they should see i havent used it i should not incur a charge
i kept telling the rep i dont use it .the rep ...
Entity
Vonage
Categories: Telephones
6, Report:
#325210
Posted Date:
Apr 11 2008
Vonage Misrepresents extensions of free trial that are not risk free, then charge fees to cancel Holmdel New Jersey
I signed up for Vonage for what was to be a first month free and otherwise 60 days free trial. 2 Complaints:
1. I was supposed ot get a fax line or second line with the service. Never did.
2. And this is the BIG complaint. Before the 60 day free trial period was up I calle...
Entity
Vonage
Categories: Internet
7, Report:
#317164
Posted Date:
Mar 12 2008
Vonage America, Misrepresentation by Vonage sales personnel & illegal withdrawal of money from my checking account with Chase Bank Holmsdale New Jersey *EDitor's Suggestions on how to get your money back into your bank account!
Received flier in mail from Vonage 2/28/08 to which I replied by calling their toll-free number.
Spoke to their sales people and was promised great, unlimited phone service to USA, Europe and Russia for all inclusive monthly fee of $49.95.
After agreeing to this offer by 'phone ...
Entity
Vonage America
Categories: Cellular Phone Companies
8, Report:
#296554
Posted Date:
Jan 03 2008
Vonage America Falsely Transferred Fund from my BANK Without my Authorization, I Never Heard of this company or Sign off their service Holmdel New Jersey
I first knew of Vonage America Vonage from my bank statement, which they transferred 2 $70 fund without my notice, I mean, not by check but by transferring without even my notice. I never used their service or know of this company.
THis is STEALING OR ROBBERY, I have never heard ...
Entity
Vonage America
Categories: Telephones
9, Report:
#277300
Posted Date:
Oct 11 2007
VONAGE AMERICA VONAGE DELIBERATELY SET UP CUSTOMER SERVICE OVER SEAS TO LEAD CUSTOMERS ASTRAY HOLMDEL New Jersey
Vonage is set up in a kiosk at your local mall. You are approached by a rep and asked to try a free trial period for 30 days. The signing up process is easier than chewing gun and walking.
I asked the mall rep how much it would be for an unlimited plan. $24.99 a month. I aske...
Entity
VONAGE AMERICA
Categories: Sales People