1, Report:
#1366597
Posted Date:
Sep 28 2023
Walmart family mobil Told me to purches a web pack for data thats not for data Albuquerque New Mexico
So one of your workers told me to purchase a webpack to add data to my phone service but a webpack does not add data to the phone service it only makes it allowed to make international phone calls why would you tell me to purchase webpack if webpack is not for web it is for intern...
Entity
Walmart family mobil
Categories: Telephone Companies
2, Report:
#1477885
Posted Date:
Apr 28 2019
Walmart Family Mobile They Expired my Phone Number Lake Winnebago Missouri
After having my phone number for decades and having everything I own attached to it, Family mobile decided to expire my phone number without telling me about this. In doing so, they switched someone else's phone number to my phone. After hours on the phone w/ their customer service ...
Entity
Walmart Family Mobile
Categories: phone service
3, Report:
#1476373
Posted Date:
Apr 02 2019
Walmart Family Mobile Tracfone They switched my phone number on me miami Florida
I woke up this morning to find out that my phone number has been switched. I had my current number for over five years and I conduct all my business affairs using that number. when I called the office which is outsourced in several different countries. One of the agents on the phone...
Entity
Walmart Family Mobile
Categories: cellphone service, Cellular Provider Fraud
4, Report:
#1474796
Posted Date:
Mar 06 2019
Tracfone Straight Talk, Family Mobile /Straight Talk carrier lock Miami Florida
After purchasing an iPhone 7 Plus at Best Buy 06/2017 it was an out right purchase. I took the phone over to Walmart family mobile plan which is operated and owned by Trakfone/Straight Talk and have been a customer there for 2 1/2 years till the end of February 2019 where I switched...
Entity
Tracfone
Categories: Wireless Carrier
5, Report:
#1397870
Posted Date:
Sep 05 2017
Family Mobile Walmart Walmart Family Mobile This company is not honest. Its policies are set up to allow theft. Nationwide
My son lost his phone, which I'm sure is common occurance in any family. How this matter is resolved in regards to the service provider is either responsible or shady. This is the first time I have had this incident in over a year of service with Family Mobile from Walmart.
I report...
Entity
Family Mobile Walmart
Categories: Cellular Phone Companies
6, Report:
#1389713
Posted Date:
Aug 01 2017
Family Mobile Walmart - Family Mobile cell phone complaints Miami Florida
I am also receiving payment due notices from Family Mobile in Miami, Fl. The account was closed in April, 2017. When I call Tracfone, Walmart and T-Mobile they all say they cannot find an open account and we do not owe anything. BUT, we keep getting a monthly bill for $55.30. ...
Entity
Family Mobile
Categories: Cellular Phone Companies
7, Report:
#1383311
Posted Date:
Jul 05 2017
Family Mobile walmart family mobile was told for 2 months that I had NO bill and then to be told you have 7 days to pay or your going to collections?!? ridiculous! Nationwide
I cancelled my services in May and I kept calling to be sure it was cancelled and see if I owed any money. They told me multiple times, your account is cancelled and you do not owe us any money, I then received a bill, called about it and they said you can disregard that bill, you o...
Entity
Family Mobile
Categories: Cellular Phone Companies
8, Report:
#1381442
Posted Date:
Jun 27 2017
Wal-Mart Family Mobile Tracfone Own your phone, No contract, BYOP but we will lock it if you don't stay with us Miami Florida
I became a customer of Walmart Family Mobile on October 10, 2016. I purchased a LG K7 cell phone from walmart the one at this address https://www.walmart.com/ip/Walmart-Family-Mobile-LG-K7-Prepaid-Smartphone-with-Camera/50658531 for $59 I owned the phone outright it was a prepaid ...
Entity
Wal-Mart Family Mobile
Categories: Cellular Phone Companies
9, Report:
#1380141
Posted Date:
Jun 20 2017
Walmart Family Mobile Can't stop the billing Albuquerque, New Mexico
I bought a Wal-Mart Family Mobile SIM card for a specific use in traveling. The associate at Wal-Mart who sold it to me assured me that it would be suitable for my purpose. When I got home and read all the fine print on the paperwork, I saw that was not true, and the SIM card woul...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
10, Report:
#1379908
Posted Date:
Jun 19 2017
Walmart Family Mobile Making Charges on Previously Canceled service Stafford Texas
Everyone should be aware of how porting over a number(s) from one servie provider works. Having the telephone number in questin, account number, and pin, or passwords, the lines in question are thus canceled and then activated on the new service provider. This being the case, why wo...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
11, Report:
#1362402
Posted Date:
Mar 17 2017
Walmart Family Mobile aka Walmart Family Mobile Phone Service Continued getting service bills after service was cancelled Nationwide
Shortly before moving to Tennessee from Texas, I had been forced to close the bank account that was linked as a direct payment method to my phone bill with Walmart Family Mobile, as the account I had was will a local credit union. I had opened a new account with a different (natio...
Entity
Walmart Family Mobile
Categories: Telephone Companies
12, Report:
#1338190
Posted Date:
Nov 15 2016
Walmart Family Mobile Family Mobile Cannot cancel my Family Mobile account Albuquerque Internet
To start off with we bought a Family Mobile phone for our nephew to use while visiting from Australia. I set the phone up and he used it for the month that he was here. When I first called to cancel the account, after finally getting a hold of an actual person, the lady told me that...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
13, Report:
#1324634
Posted Date:
Aug 25 2016
T- Mobile Discontinued this service and paid all final bills and they still refused to refund my extra pack purchase now they have stolen my money Richmond Virginia
I never recieved any refund and its almost been a year they are refusing to give me back my money
September 24, 2015RE: Family Mobile Dear Joseph Walmart Family Mobile Powered by T-Mobile (“Family Mobile”) is in receipt of your correspondence regarding your Extras Pack pu...
Entity
T- Mobile
Categories: Cellular Phone Companies
14, Report:
#1319556
Posted Date:
Jul 29 2016
walmart family mobile continues to charge for line that were supposed to be cancelled 2 mths ago Nationwide
I called to cancel 2 lines on my plan in June and was told my bill would only be $75. I was billed $145 in june and called several times as well as emailed customer relations to correct the error. The bill was never adjusted and i was made to pay it being told the next bill would be...
Entity
walmart family mobile
Categories: Telephone Companies
15, Report:
#1279650
Posted Date:
Jul 22 2016
eshaq akari eshaq b akari indivdtial ballston spa new york
I cancelled my cell phone service from family mobile (walmart family mobile on december 19th /2015 i informed family mobile @1877 760 8760 on the same date and they told me that they are sorry to see me go, now they are charging me 36.92$ for something I didn't use .I am so up...
Entity
eshaq akari
Categories: Telephones
16, Report:
#1276436
Posted Date:
Jul 20 2016
Walmart Family mobile Scamming customers over phone basics Bentonville Arconsaw Nationwide
Confuse all to skim internet from all while charging what they can for low - no service from internet .set up different times to pay from your monthly time then two days after you pay your bill they claim your unlimited internet is all used up .hoping to get you for all they can.r...
Entity
Walmart
Categories: Internet
17, Report:
#1312342
Posted Date:
Jun 20 2016
Family Mobile of Walmart Family Mobile scams people at Walmart saying that family mobile services are prepaid but customer relations doesn't work to complain and family mobile will not refund money they have taken to much of. Wichita area wide Nationwide
Family Mobile is not of the United States they are an out of country company. I do not recommend Family Mobile service as a good phone service.Cookie has been with Family Mobile phone service for at least 3 years and has had constant headaches with this service. Cookie had ATW wi...
Entity
Family Mobile of Walmart
Categories: Telemarketers
18, Report:
#1311236
Posted Date:
Jun 14 2016
I am not happy with Family Mobile for stating that I never did close my account to start another account and I did because to port a number over you have to have an existing account and then close it out to start another account now I am with Verizon not family mobile T-Mobile and I don't appreciate the disrespectfulness that I got from the customer service line and I would never use T-Mobile family mobile ever again it's a rip-off EI Dorado Hills California
Walmart Family Mobile T-Mobile Family Mobile I closed my out my account with Family Mobile T-Mobile because i someone had stolen my phone and I still had mins left on that phone. So i went and had to go buy me another phone whitch i bought a phone that used Verizion because I ...
Entity
Walmart Family Mobile T-Mobile
Categories: Unusual Rip-Off
19, Report:
#1309440
Posted Date:
Jun 04 2016
Walmart family mobile powered by Tmobile Tmobile and Walmart Always Sick of T MOBILE & now walmarts My family mobile BY TMOBILE IS JUST AS SICKENING ALBUQUERQUE Nationwide
I have been ripped of by T mobile more than once. I ringed my credit in2008 buy defaulting on a2 yr contract with Tmobile. T mobile left me no choice..either continue to be incredibly over charged or walk away and sacrifice my credit . I chose the later.
I should have known better...
Entity
Walmart family mobile powered by Tmobile
Categories: Cellular Phone Companies
20, Report:
#1309198
Posted Date:
Jun 03 2016
WalMart Family Mobile Powered by T-Mobile Keeps billing me for a phone that was cancelled and already pro-rated since it was within the billing cycle Nationwide Nationwide
On May 7, 2016 I cancelled my husband's cellphone from my account. I was informed that I would receive a bill pro-rating the bill because it was still part of the billing cycle. So on May 17, 2016 I paid a partial payment of $1.00 to the account. I received a text message from Walma...
Entity
WalMart Family Mobile
Categories: Cellular Phone Companies
21, Report:
#1306026
Posted Date:
May 17 2016
Walmart Family Mobile T-Mobile Case Description: I have two phones on one account. The first main phone number on the account is (((REDACTED))).Bellevue Washington
on March 15th I called requesting the main phone be put on hold. A week later I called again requesting the second phone be put on hold as the phone is broken and cannot be used.However, I still got a bill for 100 dollars and some change even though the phones are NOT IN USE & N...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
22, Report:
#1305333
Posted Date:
May 13 2016
walmart family mobile powered by T mobile once more the Fine folks at Wal-mart have found another way to stick it to customers. nationwide
when I started using them I discovered that They ( T-mobile) did not have full coverage in my area and I could not use my new phone at my home, and would receive'Not registered with network notifications. I reported the issue to them and requested that they rectify the problem. or t...
Entity
walmart family mobile
Categories: Cellular Phone Companies
23, Report:
#1297288
Posted Date:
Apr 01 2016
Walmart Family Mobile REPLACES YOUR DEFECTIVE NEW PHONE WITH OLD JUNK Bentonville Arkansas
On June 19, 2015, I bought a Samsung S3 phone at Walmart store 2701 S Interstate 35, Round Rock, TX 78664 . I met with a Family Mobile Specialist named Samantha, whose card I still have, who sold me the phone and Family Mobile Service. I am disabled an needed a RELIABLE phone ...
Entity
Walmart
Categories: Cellular Phone Companies
24, Report:
#1296541
Posted Date:
Mar 29 2016
WalMart Family Mobile/Tmobile deceptive billing practices Tooele Nationwide
Dropped Family Mobel January 2nd. Recieved a closing bill for double the amount of the monthly payment. My payments were due no later than the 5th of the month. Called customer service they explained Family Mobile billing cycle was post billing from the 16th on one month to th...
Entity
WalMart Family Mobile/Tmobile
Categories: Cellular Phone Companies
25, Report:
#1295081
Posted Date:
Mar 22 2016
Family Mobile I canceled my phone service in January and I am still getting billed in March. I transferred my Walmart Family Mobile plan to another carrier. I got threated with a collection agency letter even though I paid the last of the $46!! Nationwide
I canceled my Walmart Family mobile plan in January. It is now March and I have not had the service for over 2 months. In January when I closed out my account they said that I owe $46. I paid that balance at a Walmart store. Then in the mail a few months later they keep saying...
Entity
Family Mobile
Categories: Cellular Phone Companies