1, Report:
#1053228
Posted Date:
May 23 2013
icon security harrassment after they did not uninstall or reinstall in new address. They want payment and continue to harrass us el paso Texas
We had icon security and contacted them to unistall because we were moving..they never came, never returned calls, and we moved..we called somemore for reinstallation and to tell them that the new owner in the old house had to call police becuase alarm would go off and it wasnt her ...
Entity
icon security
Categories: Security Services
2, Report:
#379822
Posted Date:
Jul 16 2012
ICON SECURITY, Inc. LOUSY GRIFTERS DAM SCAM DAM SCAMMERS!!! Provo Utah
Sadly we let her in. The field agent, Jessica, came to our house selling a special on ICON Security systems to houses with curb appeal. Being an avid gardner she immediately appealed to my feelings about how hard I have worked to make our house look nice. Icon Security Systems, she ...
Entity
ICON SECURITY, Inc.
Categories: Security Services
3, Report:
#738642
Posted Date:
Jun 09 2011
ICON SECURITY The harassment society from hell!!! 17 phone calls in 7 hours!! WOW provo, Utah
I too am undergoing current phone harassment which includes yelling, hanging up, making fun of, utter disgust, belittleing, and demanding among others. I have been in a war with them since the begining of April 2011and it still isn't over. I had a 3 yr contract from July07 to ...
Entity
ICON SECURITY
Categories: Security Services
4, Report:
#732239
Posted Date:
May 23 2011
icon security Dangerous service. DO NOT USE THIS COMPANY Provo, Utah
ICON security should be re-named ISUC security. Their system is unreliable. Our alarm has gone off so many times that it wasn't suppose to I'm now deaf. It went off yesterday and we were all just sitting around. I tried to use my remote and that was dead and ...
Entity
icon security
Categories: Home Security
5, Report:
#731770
Posted Date:
May 21 2011
ICON Security I paid for the full month or May, 2011, of security protection for my home in Colorado. They offered me a 25% reduction in the amount of my monthly payment through the end of my contract, which is wa Provo, Utah
ICON Security would be all over you if you did not comply with your contract with them down to the letter - especially if it meant they wouldn't get every penny from you that they could. They offered me a 25% reduction per month left on the term of my contract if I paid t...
Entity
ICON Security
Categories: Security Services
6, Report:
#720822
Posted Date:
Apr 22 2011
Icon security Misrepresentation Provo, Utah
My husband signed up with a company several years ago named Icon Security. When he signed up we were aware that there would be a contract that we had to adhere to. During this contract the system NEVER worked right and we had horrible customer service. We dealt&...
Entity
Icon security
Categories: Home Security
7, Report:
#716848
Posted Date:
Apr 12 2011
icon security I canceled my service after 36 months and they charged me for the following two months. Won't refund. PROVO , Utah
A sales person came to my door soliciting ICON SECURITY. Before I agreed to the 36 month contract he said if I signed up today he would give me the first three (3) months free. I never got the three (3) months free. I tried calling him as he gave me his personal cell number but ther...
Entity
icon security
Categories: Security Services
8, Report:
#677076
Posted Date:
Dec 31 2010
Icon Security Harassment Provo, Utah
My husband and I started with this company in 2008. 3 months after signing a contract with them, our system began to have problems. We called, and to no avail, in order for them to come repair the system, it would cost US out of our own pocket! They refused to fix it, and basically ...
Entity
Icon Security
Categories: Security Services
9, Report:
#666405
Posted Date:
Nov 30 2010
ASG Security Terrible Customer Service Beltsville, Maryland
I'm so frustrated I don't know where to turn. Many years ago (approx 2005) we signed up for a 3 yr contract with a security company. I can't remember the name but they were acquired by ICON Security and then ICON was acquired by ASG in Apr of 2009. That is when all...
Entity
ASG Security
Categories: Security Services
10, Report:
#625653
Posted Date:
Jul 21 2010
ICON Security Provo Utah Rude employees, System does not work, Holding me Hostage to a non valid contract, Threats to ruin credit, lien on house. Provo, Utah
I sign up for security service 3 year ago. The system has never worked properly. I had made up my mind to change services in 2011. I fell in 2010 and the alert button did not work, fortunately my daughter stopped by and helped me 2 hour's later. When I complained I was told I would ...
Entity
ICON Security Provo Utah
Categories: Security Services
11, Report:
#621123
Posted Date:
Jul 07 2010
Icon Home Security, Icon Security TOTAL RIP OFF PROVO, Utah
These people said we could have the system removed within 30 days then refused to do so. When we stoped paying you say it was 3 days. Your system sucks, your people are rude. You threaten law suits and you have the worst customer relations I have ever seen. Never EVER use these peop...
Entity
Icon Home Security, Icon Security
Categories: Security Services
12, Report:
#502985
Posted Date:
Oct 02 2009
Icon Home Security, Icon Security Do not use, bait and switch, they will take your money, run, and then try and get more. provo, Utah
This is a personal statement against potential fraud by Icon security for services that were not rendered. It is based out of Utah 3311 North University Ave, Provo, UT 84604.
We engaged them in 2008 as a home security company. We had our own equipment so we purchased nothin...
Entity
Icon Home Security, Icon Security
Categories: Home Security
13, Report:
#479439
Posted Date:
Aug 13 2009
Icon Home Security, Icon Security ICON Security is exactly what it's name stands for. Nothing but a CON!! Provo Utah
My husband set our alarm off on purpose. No one ever called and the police never showed up. When we called the 800 number on the sign outside our door the office was closed. We quit paying them and now we are getting harrassing collection calls. Is there any...
Entity
Icon Home Security, Icon Security
Categories: Security Services
14, Report:
#477632
Posted Date:
Aug 08 2009
ICON Security Failed to provide promised service Provo Utah
The sales person who came to my home to sell me the service stated that if I moved, the service would be transfered to my new address for no additional cost. I moved from Michigan to Tennessee only to find out that they do not provide service here. I was told my only options were ...
Entity
ICON Security
Categories: Security Services
15, Report:
#476321
Posted Date:
Aug 04 2009
Icon Home Security, Icon Security Bait and switch, breach of contract Provo Utah
The company gets your money, then does not provide service. When you try and get satisfaction, they blame it on someone else (ADT, SAI, ETC). All they want is your money they do not protect your home. Their technicians are rude, their management is abusive and useless. Stay away fro...
Entity
Icon Home Security, Icon Security
Categories: BBB Better Business Bureau
16, Report:
#460626
Posted Date:
Aug 02 2009
Icon Security uncooperative, secretive, aggressive behavior Provo Utah
Purchased Icon Security system in Columbus, Ohio and have used their sevice for one year. I was called to active duty and currently out of the country and my wife has moved to another address.
Recently found out that our coverage has been under another address, my mothers. We we...
Entity
Icon Security
Categories: Security Services
17, Report:
#217009
Posted Date:
May 01 2009
ADT Security Services, (ICON Security) ripoff, dishonest,and a closed door to the customer. STAY AWAY from ADT! Aurora Colorado
I was approached by an ADT salesman after moving in to our new home.It sounded like a good deal at the time...save on insurance, have security for my home, and you get 2-way voice, remote phone access, siren, etc... and you can cancel your contract any time you are not completeely s...
Entity
ADT Security Services, (ICON Security)
Categories: Security Services
18, Report:
#437039
Posted Date:
Mar 24 2009
ICON SECURITY PROVIDED NO SERVICE PROVO Utah
Contracted with Icon Security in June 2008, for 39 month contract. From day one I had problems with the system not being connected properly. Called company and it took months to get a service tech out to fix it. During the months of July, August, September I had no system. Again...
Entity
ICON SECURITY
Categories: Attorney Generals
19, Report:
#426670
Posted Date:
Mar 15 2009
Anderson Crenshaw Associates False representation, threats, falsifying amounts owed, indicating they are a law firm Dallas Texas
They indicated they were a law firm representing Icon Security who has been trying to rip us off also. An individual from Anderson Crenshaw Associates made threatening phone calls re law suit, damaging our credit and increasing the amount owed with each delay in paying. We have be...
Entity
Anderson Crenshaw Associates
Categories: Security Services
20, Report:
#430431
Posted Date:
Mar 03 2009
Icon Security GE Never said a word about length of contract. Provo Utah
They suck!!! They never said a word about the length of our contract, our understanding was that it was a month to month deal. Now we are trying to switch our phone service from a lan line to digital and we find out it is a 3 year deal, it will cost an additional $200.00 for Icon ...
Entity
Icon Security GE
Categories: Home Security
21, Report:
#421512
Posted Date:
Feb 12 2009
Icon Security, Piracle Icon Security, Pinnacle Security, Golden Gate Capital, We Were Conned By Icon - And After Losing $170,000 + They Continue Conning Others, But Under a New Name: Pinnacle Provo Utah
Icon Security is in the business of security systems, but that's not all they're good at messing up.
Throw in a dash of Matt Sterzer, a sprinkle of Jake Taylor, and an insane amount of rotten employees running the show, and you have yourself an amazing mix of backstabbing, uneduc...
Entity
Icon Security, Piracle Icon Security, Pinnacle Security, Golden Gate Capital
Categories: BBB Better Business Bureau
22, Report:
#318683
Posted Date:
Dec 24 2008
Icon Security Taking Avantage of Senior Citizens-Beware of Travelling Salepersons Provo Utah
A salemans from Icon Security came to my mothers home and said that he would like to update her home alarm system. (She has a active contract with ADT). The saleman told her that the only changes would be a larger keypad with pictures of very important service, fireman, police, me...
Entity
Icon Security
Categories: BBB Better Business Bureau
23, Report:
#401118
Posted Date:
Dec 14 2008
SAI ICON SECURITY Deceptive, Untrustworthy,beware !!!! of them,will hang up on you,do not trust !!! Provo Utah
In July 2007 a sales rep from SAI came to my house and said he wanted to check to see if my alarm system was updated. He notice that my alarm system was outdated and offered me a new alarm system with no installation, equipment, or activation fees with the agreement that i would pu...
Entity
SAI ICON SECURITY
Categories: Miscellaneous Companies
24, Report:
#384536
Posted Date:
Oct 24 2008
Icon Security Icon is a scam; Beware only go here if you want to be promised the world on your pay and receive nothing. Provo Utah
SCAM SCAM SCAM-- Icon does not pay.. BEWARE go anywhere but here.
John doe
Provo, UtahU.S.A.
Entity
Icon Security
Categories: Employees
25, Report:
#371969
Posted Date:
Sep 11 2008
Icon Security - SAI Monitoring (partners ) FRAUD ALARM CO THAT IS NOT REALLY MONITORING IN FL NOT COMPATIBLE PHONE SYSTEM OF VERIZON Provo Utah
Consumer's Original Complaint :
Alarm system montioring and 3 incidents where the montioring was never activated during the incident. I was hit by lighting and down for 9 days and they did not see that the alarm was not activated. Another was mom fell and hit the alarm and no one...
Entity
Icon Security - SAI Monitoring
Categories: Builders & Contractors