2, Report:
#1433795
Posted Date:
Mar 12 2018
Jared Galleria of Jewelry Sterling Jewelers Inc. Manipulation and lies Tukwila Washington
Twice the lossBack in the summer of 2016 I decided to get engaged. The plan was to view the selected items that we had found online. We had a budget set and wanted to find something well balanced. Upon entering the shop, we had no intentions of staying long with groceries sitting in...
Entity
Jared Galleria of Jewelry
Categories: jewelery and gold and rubys, Jewelers, Jewelry Stores
3, Report:
#1382899
Posted Date:
Jul 03 2017
Jared Galleria of Jewelry Sterling Jewelers Harassing phone calls to me and anyone related to me Nationwide
Harassing phone calls atleast 10 times a day to me and anyone who is related to me. I keep blocking numbers and they call off different numbers. I don't go directly through them I use consolidated credit and they still call me
Entity
Jared Galleria of Jewelry
Categories: Credit & Debt Services
4, Report:
#1277219
Posted Date:
Dec 31 2015
Kay.com Sterling Jewelers, Inc BUYER BEWARE Nationwide
On December 1 I ordered a ring for my girl for ChristmasWas told it would arrive Dec 14 (this is 2nd business day service for a ring ordered on Dec 1 ?)
Never received itWhen I contacted Kay Jewelers, ( and this has been on going since Dec 14,) I was told they shipped it UPS and tha...
Entity
Kay.com
Categories: Jewelry Stores
5, Report:
#1229338
Posted Date:
May 15 2015
Sterling Jewelers Claims buyer is liable for lost/stolen packages!!!! Nationwide
I made an online order for a diamond necklace. The package was taken off my porch. I NEVER personally saw it. My neighbor found the empty box by the pool, but the box was not on my porch And never recovered. UPS was willing to pay for the missing merchandise and STerling Jewelers ...
Entity
Sterling Jewelers
Categories: Jewelry Stores
6, Report:
#1217138
Posted Date:
Mar 21 2015
Osterman's Jewelry Dayton Mall Osterman's, Osterman's, Sterling Jewelers Poor quality, poor customer service, poor experience, poor upper management solutions Dayton, online support Nationwide
I purchased 4 Leo diamond channel set rings, approximately .5 ct wt each as a Mother's ring (soldered together.) After wearing for only a few months, single stone fell out. Took it back, they sent it away for 2 months to replace the stone. The excuse was that it was a Leo and it was...
Entity
Osterman's Jewelry
Categories: Jewelers
7, Report:
#1197167
Posted Date:
Dec 23 2014
Belden Jewelers Sterling Jewelers Jewelry stone replacement warranty designed so Belden doesn't need to honor it. North Attleborough Massachusetts
My 88 yearold mother has purchased jewelry from Belden Jewelers. She also bought an extended stone replacement warranty. The catch is that you have to bring your jewelry in every six months for the warranty to remain valid, as in the facets, inspected. my mother faithfully brought h...
Entity
Belden Jewelers
Categories: Jewelry Stores
8, Report:
#1195403
Posted Date:
Dec 15 2014
Jared jeweler a of Tucson AZ Sterling Jewelers Unsatisfied with purchase Tucson Arizona
On December 12, 2014 I purchased a pair of 14K gold ear rings, I was very reluctant cause last year at Jared's Jewelry store I also purchased a pair of sterling silver ear rings and they turned a tarnish color. I applied the gold ear rings to my pierced ears on the same day, Decem...
Entity
Jared jeweler a of Tucson AZ
Categories: Jewelry Stores
9, Report:
#1193943
Posted Date:
Dec 08 2014
Kay Jeweler's Sterling Jeweler's Defective Wedding Ring Set and False Diamond Guarantee Akron Ohio
My wedding ring set was brought on 12/31/12 at Kay Jewelers with a Lifetime Diamond Guarantee of having my diamonds replaced if lost or damaged as long as it was inspected every 6 months. On March 26, 2014 my 1 CT Marque diamond just fell out of my wedding ring set after being inspe...
Entity
Kay Jeweler's
Categories: Unusual Rip-Off
10, Report:
#1075454
Posted Date:
Jun 24 2014
Jared The Galleria of Jewelry Jacksonville FL aka Sterling Jewelers Deceptive Business Practices, Poor Customer Service, Jacksonville Florida
I visited Jared The Galleria in Jewelry to shop for Engagement Rings. I looked around and they did not have a ring that fit the bill. I was informed by Jeff my Sales Rep that he could build me a ring similar to his competitor and save me a few thousand dollars.
I thought that ...
Entity
Jared The Galleria of Jewelry Jacksonville FL
Categories: Jewelry Stores
11, Report:
#868316
Posted Date:
May 17 2014
Jared Galleria of Jewelry Sterling Jewelers Employees Lie and company doesn't stand behind what you are told! Murray, Utah
Buyer Beware: Kay Jewelers & Jared will not stand behind what their employees tell customers. Jared and Kay are owned by the SAME company, when we purchased my wedding ring we bought the extended warranty so I
can have it rhodium dipped. The employee at Kay Jewelers told ...
Entity
Jared Galleria of Jewelry
Categories: Jewelry Stores
12, Report:
#984851
Posted Date:
Dec 20 2012
Sterling Jewelers JBRobinson Jewelers, Kay Jewelers , Jareds and Belden Jewelers Incompetent , unprofessional, low quality, extremely long repair time. Melbourne, Florida
Buyer be ware.....my husband thought he was upgrading my wedding set and was given money from my wedding set toward a new set. It was a surprise so we needed to get one in the correct size. My husband wanted to order one since the wedding band was a channel setting and he was leery...
Entity
Sterling Jewelers
Categories: Jewelry Stores
13, Report:
#894270
Posted Date:
Jun 07 2012
JB Robinson Sterling Jewelers Worst customer service and ripped us off! STUCK with a ring that is junk Internet, Internet
JBRobinson has the WORST customer service of any company I have ever dealt with! The customer is NOT their first priority, their commission is! BE WARNED!
Here is my story: I bought an engagement ring in November 2011 from JBR Fox Valley, Aurora, IL. I proposed in Janu...
Entity
JB Robinson
Categories: Jewelers
14, Report:
#875316
Posted Date:
Apr 28 2012
Kay Jewelers Allow exchange? Not really, Internet
Customer alert: If you buy a gift and want to allow the recipient a possibility to exchange, do NOT go to Kay Jewelers. Kay Jewelers issues refund only to original credit card - this policy makes gift exchange extremely hard. Even though the store may tell you differentl...
Entity
Kay Jewelers, a division of Sterling Jewelers, Inc
Categories: Jewelry Stores
15, Report:
#841294
Posted Date:
Feb 18 2012
JARED, The Galleria of Jewelry JARED, The Galleria of Jewelry, a division of Sterling Jewelers, Inc. Twelve month interest free is a scam Cincinnati, Ohio
I purchase a $5,000 necklace for my wife Valentine's Day in 2011. I was offered to pay this off interest free if paid in one year. I took the offer. I placed a down payment and the salesman determined what the monthly payments would be for the montly payment...
Entity
JARED, The Galleria of Jewelry
Categories: Financial Services
16, Report:
#806494
Posted Date:
Dec 08 2011
KAY JEWELERS STERLING JEWELERS BUYER BEWARE! IF YOU WANT LIES,DEFECTIVE MERCHANDISE AND HORRIBLE CUSTOMER SERVICE THEN PURCHASE WITH THEM. CORALSPRINGS, Florida
Well I started business with kays jewelers back in 2004. My fiancee bought me a beautiful heart engagement ring and in the first 2 years the diamond fell out 3 times. After dealing with Karen the store manager who resigned a few weeks ago for 6 years we had a an understanding t...
Entity
KAY JEWELERS
Categories: Jewelry Stores
17, Report:
#769989
Posted Date:
Aug 27 2011
Sterling Jewelers Kays, Jareds No Compassion for Employees akron, Ohio
My wife has worked for Kays, owned by Sterling, for 2 years. She and other employees were slapped in the face by their store manager, subjected to mental abuse, and later, retaliation for reporting the incidents. Employees reported the incident to corporate H.R who did NOTHING. They...
Entity
Sterling Jewelers
Categories: Jewelry Stores
18, Report:
#759849
Posted Date:
Aug 02 2011
Sterling Jewelers Inc- Division: Kay Jewelers Kay Jewelers Defective Merchandise, Horrendous Customer Service Akron, Ohio
I purchased a Movado Sapphire watch from the Kay Jewelers store in King of Prussia Mall on 06/26/11. I gave the watch to my husband on 07/29/11 as a gift for our first wedding anniversary. During the time in between, the watch remained in its original packaging and was never worn. I...
Entity
Sterling Jewelers Inc- Division: Kay Jewelers
Categories: Customer
19, Report:
#737938
Posted Date:
Jun 08 2011
Kay Jewelers Sterling Jewelers Don't fall for the credit trap Akron, Ohio
Employees at Kays are expected to get one new credit application per day. If they don't they could be fired for it. It is one of the six standards that they must complete every day. So, needless to say, they don't care about whether or not the customer gets approve...
Entity
Kay Jewelers
Categories: Jewelry Stores
20, Report:
#657172
Posted Date:
Nov 01 2010
Kay Jewelers Kay Kay.com Sterling Jewelers Inc Credit account randomly canceled, company would not give an explanation Akron, Ohio
I've been a Kay customer for a couple of years now, and have always purchased items for special occasions with them on credit and paid the credit account off. I've always had good customer service with them, and haven't had a problem with them at all, until recently.I went int...
Entity
Kay Jewelers
Categories: Jewelry Stores
21, Report:
#613614
Posted Date:
Jun 13 2010
Sterling Jewelers / Osterman Jewelers Repair Rip-off Terre Haute, Indiana
3 years ago I purchased $400 diamond earrings for my wife. I was told they had a lifetime guarantee. She has only wore them a half a dozen times and has them in their original box. Last week....she was putting them in and to her shock....the post was gone.&n...
Entity
Sterling Jewelers / Osterman Jewelers
Categories: Jewelers
22, Report:
#326962
Posted Date:
Apr 24 2010
Kay Jewelers - Kay.com - Sterling Jewelers - Signet Jewelers FRAUD; Harassment - Physical Disability Gender Military (not kidding) Mary Esther, Mary Esther, Akron Florida Ohio and United Kingdom
Nutshell: Kay personnel harassed me in store, via Kay.com 1-800, via email, via Sterling Jewelers, and it goes on, fully knowing that I was at the time post-op and handicapped with dominant hand, and that husband was in Iraq.
Where to begin - In-store: Took wedding set to local K...
Entity
Kay Jewelers - Kay.com - Sterling Jewelers - Signet Jewelers
Categories: Jewelers
23, Report:
#555699
Posted Date:
Mar 30 2010
Kay Jewelers - (Sterling Incorporated Sterling Jewelers Unbusinesslike, unprofessional, does not honor warranties South Bend, Indiana
My husband bought me a 1/2 carat engagement ring in 2003 from Kay Jewelers in Virginia Beach. It was the first diamond I had ever owned. My husband was serving in the Navy at the time. I would have settled for a 1/3 carat but he wanted to surprise me and bought the 1/2. He also boug...
Entity
Kay Jewelers - Sterling Incorporated
Categories: Jewelry Stores
24, Report:
#452255
Posted Date:
May 24 2009
Kay Jewelers Or Sterling Jewelers Or Jared The Galleria Of Jewelry Phone harassment and aggressive collection agency Akron Ohio
Kay Jewelers sucks consumers in with a Kay credit card or typical store card.
When my wife was unemployed, they had an aggressive collection agent call my number about 10 times a day. Problem is, that is my phone number with my name on the account.
I would always answer but t...
Entity
Sterling Jewelers
Categories: BBB Better Business Bureau
25, Report:
#452238
Posted Date:
May 15 2009
Portfolio Recovery Associates Sterling Jewelers/Kay Jewelers balance due that is not Norfolk Virginia
They sent us a letter stating we had an outstanding account with Kay Jewelers (which we do not as we check our credit report often) and gave us 3 payment options. I copied the letter and mailed it back to them telling them they were full of bull and attached a copy of a rip off rep...
Entity
Portfolio Recovery Associates
Categories: Parole Officers
