- Report: #1519546
Complaint Review: Air Around The Clock - Sunrise Florida
Reported By:
S. C. -
Fort Lauderdale, Florida, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Air Around The Clock
13801 NW 4th Street Sunrise, 33325 Florida, United States
Phone:
888-349-6922
Web:
atcair.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Air Around The Clock Recharged A/C system with Freon without consent $500 Sunrise Florida
Paid for an emergency service A/C call since the freon seemed to be a little low - (running well, but cooling barely keeping up) suggesting a repeat of a slow leak I had 2 yrs prior in the copper piping attached to outdoor compressor. Service tech was very vague and misrepresented the current freon pressure. I pushed him to check for leaks with the detector, but he ignored me.
I didn't get the truth about the pressure being slightly below minimum until he had charged the system with $500 worth of freon without my consent. My system was in need of replacing - so if he had been honest with me, I would NOT have paid for a recharge and went straight to a replacement machine.
I asked for a partial refund for the freon cost - or at least a service call refund to make up for the first tech rushing to sell me a $500 freon charge for a machine with a leak - but the company refused.
To make things worse, the first tech overfilled the system ( a rookie mistake) and caused everything to stop working. Another service call was made the very next day where finally, a knowledgeable tech told me the system was overfilled and I had a freon leak at the condensor coils - a very pricey repair.
Now that the decision was made to replace the A/C system instead of repairing it, I got several estimates for a replacement. Air Around the clock was by far the highest estimate for the same exact install by $1200.
I should have checked Yelp and Google reviews before I paid for an emergency call and got a $500 freon charge that I didn't need because BOTH review sites show Air Around the Clock as very unreliable for repairs and very expensive with constant upcharging attempts to milk all the money they can get.
My experience was proof that AATC is the worst company you can choose for A/C service.
DON 'T DO IT!!
