- Report: #1476593
Complaint Review: AMERICAN EXPRESS SERVE - SALT LAKE UT
Reported By:
YVETTE -
BROOKLYN, New York, United States
Submitted:
Updated:
-
Author Confirmed
Why?
AMERICAN EXPRESS SERVE
4315 S 2700W SALT LAKE, 84184 UT, United States
Phone:
8009540559
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
AMERICAN EXPRESS SERVE FRAUDULENT CHARGES SALT LAKE UT
While I was at work, I rec'vd ONE email stating that a transaction was denied and if I recognized the transaction on 03/23/2019. I logged into my Amex Serve account and to my surprise there were fraudulent charges adding upto $1400.00 on my account. All the transactions (11+) were done at a Footlocker in New Jersey, a parking garage and a restaurant also in New Jersey.
I am nowhere near NJ nor do I travel there & I certainly will not spend that amount of money in a footlocker. I was working that day. When I called customer service they asked me if I had my card on me? Of course I did! I canceled my card. Now I'm waiting on a 45 days investigation, with no money and no card.
This is the 2nd time this happens to me with Amex Serve. The 1st was in January 2019. I also had fraudulent charges totalling upto 120.00 from 2 Rite Aide location in NJ. I was assured it wont happend again by a customer rep unfortunately it did.
