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  • Report:  #519570

Complaint Review: Automotive Training Institute | Automotive Training Institute Verified TRUSTED Business consumers can trust. Automotive Training Institute provides management training and consulting to shop owners across the country through our one day Boot Camps and our award winning Re-Engineering Program. Automotive Training Institute stays on the leading edge of industry knowledge and trends. - Baltimore Maryland

Reported By:
Joel G. - Glenview, Illinois, United States of America
Submitted:
Updated:

Automotive Training Institute | Automotive Training Institute Verified TRUSTED Business consumers can trust. Automotive Training Institute provides management training and consulting to shop owners across the country through our one day Boot Camps and our award winning Re-Engineering Program. Automotive Training Institute stays on the leading edge of industry knowledge and trends.
8611 Larkin Road, Suite 200 Baltimore, 20763 Maryland, United States of America
Phone:
792-9466
Web:
www.autotraining.net
Tell us has your experience with this business or person been good? What's this?

REVIEW UPDATE: November 16, 2018: Automotive Training Institute remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Automotive Training Institute is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Automotive Training Institute has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.

Over time and since becoming a member, Automotive Training Institute has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Automotive Training Institute remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at [email protected].

Automotive Training Institute REVIEW: Automotive Training Institute commitment to total customer satisfaction. Automotive Training Institute past and current approach to business is focused on providing the highest quality consulting services to their clients. Baltimore Maryland *UPDATE: Automotive Training Institute pledges their commitment to Ripoff Report Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Automotive Training Institute recognized by Ripoff Report as a Verified Safe Business.

Rip-off Report REVIEW:

Editors UPDATE: Positive rating and recognition has been given to Automotive Training Institute for its commitment to excellence in customer service.

Ripoff Reports discussions with Automotive Training Institute have uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Automotive Training Institute listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

Automotive Training Institutes CEO, Mr. Christopher Frederick Sr., told us that it is his passion to help internal and external customers that keeps the fire burning in his heart to evolve, change, and Re-Engineer himself and ATI. He truly loves the feeling of helping others and is willing to be held accountable to deliver happiness and business growth to everyone he touches.

Richard Menneg, President of ATI told us that Mr. Fredericks personal business philosophy has created a family made up of individuals and members who care just as much about helping others as about helping themselves. Automotive Training Institutes mission statement says it all: "Driving profits and dreams home for clients and associates through honest coaching with integrity. Re-Engineering and forgiving misguided belief systems by focusing on successes and learning from mistakes."

Some of the other things Ripoff Report learned in the course of its investigation: typical customer feedback reads: After attending Shop Owner Courses I came back to the shop with a boatload of new ideas and tools to make my business more profitable, increase customer satisfaction, and reduce personal stress levels. Thanks ATI!"

Automotive Training Institute recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities.

In summary, after our investigation, which included discussions with Mr. Frederick and many of his past and current associates, Rip-off Report is convinced that Automotive Training Institute is committed to quality delivery of services resulting in total client satisfaction.

Read more about Automotive Training Institute and why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

SPECIAL NOTE ABOUT THE REPORT BELOW THAT WAS FILED ABOUT Automotive Training Institute:

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program the member business agrees to allow Ripoff Report to contact every person who filed a complaint so they can make things right with them. In order to confirm that the complaint was resolved, Ripoff Report emailed the author of the reports about Automotive Training Institute to be sure they make things right with them. .. The report below was found to be false. The author of the report never responded to our email to assist them so Automotive Training Institute could make things right with them. After reviewing the source of the reports posted, we learned that, more than likely, the person filing this complaint never did business with the company. Although most of the reports were posted from different IP addresses those addresses traced to locations that did not match the address provided. Ripoff Report does not condone this kind of behavior. Ripoff Report feels that Automotive Training Institute should be considered a Verified Safe Business... These Reports will be updated from time to time.

Check out the testimonials by real customers of Automotive Training Institute.

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NOW TO THE ORIGINAL REPORT THAT WAS FILED
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Automotive Training Institute ATI - Home, ATI, Automotive Training Institute, Chris ,Chubby, Frederick Dont Let Chris Chubby Frederick steal your money! Automotive Training Institute in Baltimore, Maryland - ATI, IS SCAM CENTRAL!!! Baltimore, Maryland

Maybe you think you need to try to improve your small automotive repair business in some way, realize more profits, attract better customers, hire better employees, or even try to keep from working 60-70 hours a week in it. The Automotive Training Institute (ATI) advertising program hammers it home, and even guarantees, that you can have all these things if you just sign up.

Before you know it, youll be out over $60,000 bogus training fees and related expenses and there is nothing you can do about it. By the time you realize that ATI training is a scam, and you try to complain, Chubby and his gang simply blow you off while they laugh all the way to the bank.


You soon realize that your business is in worse shape that when you started the ATI program. Chubby will refuse to answer your phone calls, emails, or letters, and his lower staff responds in like. You are simply screwed!


The first hint is the Shop Owners Course manuals. They are large binders full of cheap, sometimes even illegible, poorly photo-copied pages that the instructors rarely even follow. These sloppily assembled manuals are used as props to make you think you are getting something for your money. Classes are boring, the training causes problems instead of providing solutions, and you will soon find your key employees quitting leaving you in a lurch. The ATI consulting secret is to get you to hire people as cheaply as possible, buy the cheapest parts, and overcharge the customer. Is that worth $60,000-plus to find out?


You will soon find your assigned consultant is poorly trained, lazy, and is usually someone who has failed in the automotive real world. When you try to address specific problems in your business, your consultant will provide shady, unproven solutions that fail when you try to apply them. If you complain about your consultant, you are told that you have not given the relationship enough time. You are told to be patient. You are told you are doing something wrong. It is always your fault.


You will find the ATI marketing program a swindle, too. Their glossy advertising products claiming to fill your bays with customers are over-priced, produce far less than expected results when they do work, but mostly do not work at all. Just another Chubby Sting to help him buy popcorn and movies for his home theatre and gas for his fishing boat trips.




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