- Report: #1498861
Complaint Review: CAA Gearup -
Reported By:
Michael Adams -
Tyndall, South Dakota, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
CAA Gearup
United States
Phone:
(754) 205-9385
Web:
caagearup.com
Categories:
Business Rating:
(0)
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CAA Gearup CAA CAAGEARUP Failed to honor a defective product warranty.
On 10 Jun 2020 I purchased a CAA MCK 2.0. One of the features of this accessory is a push button sling swivel port. Shortly after the purchase i attempted to find a push button sling swivel that would lock in to the MCK. None of those i had in my possession would lock into place, & remain locked. I eventually also purchased a push button sling swivel manufactured by or for CAA, which also did not remain locked in. I have made numerous attempts dating from 28Jul2020 through to 17Aug2020 to no avail.
The company acknowledged that there is a problem, & that they should do something about it, but as of this writing have offered no reasonable solution to resolve the issue. A company representative by the name of Michael Grandy suggested that i should purchase another to see if that one will work.
