- Report: #1517550
Complaint Review: Cerebral - San Francisco CA
-
Author Confirmed
Why?
Cerebral
San Francisco, CA, United States
Phone:
415-403-2156
Web:
https://cerebral.com/
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Cerebral SCAMMERS, LIARS, DID NOT PROVIDE SERVICES PAID FOR, REFUSE TO REFUND MONEY San Francisco CA
I purchased the one month trial for $30. The first person that called was unable to prescribe the meds I needed. He stated someone else would call back. This did not happen. The the second person that called, was checking in. I told her the doctor never called and I have not received the prescription yet. She stated she would escalate this event, since it had been weeks, and still, no doctor called.
One 1/26 the charged me for the next month at the full rate. I emailed them on 1/27 and told them I have not received my services for the first month and cancelled my subscription and requested a refund. They gave me the run around for an additional two months and refuse to refund my money. I had to go elsewhere and pay more money. Horrible service and a total rip off.
