- Report: #1534763
Complaint Review: E-Harmony - Internet
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Author Confirmed
Why?
E-Harmony
Internet, United States
Web:
eharmony.com
Categories:
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E-Harmony A Better Business Bureau complaint and PayPal dispute were decided in my favour. They agreed to refund me fully. Now, they're harassing me for more money. Internet
Earlier this year, the Better Business Bureau and PayPal decided in my favour in a dispute against E-Harmony, for them not honoring their refund policy. They agreed to a full refund. Now they're suddenly charging me again, even though I don't have an account with them, and they refuse to explain why. I reminded them of the rulings and attached the previous decisions. They still refused to elaborate and said the "decision is final." This is ridiculous. I've launched a new complaint with the BBB and am looking into other avenues for this as well. I never want them to contact me again, and want to warn all consumers, they're not just shady, they're outright scammers hoping you'll just give up and pay them money.
