Dear Sir or Madam:
For my company, approximately 557 orders were placed with e merchant Club that were never processed. Contacted the company, but they had no explanation for this situation. Offered no resolution or corrective measures to ensure that it will not occur in the future. With this situation, none of the investment was recovered. Complaints were received because of this situation, business was closed with the investment being a total loss. If you require any additional information, please do not hesitate to contact me.
Your time and consideration in this matter are valued; I look forward to your comments and reply.
Sincerely,
Charles R. McCook