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  • Report:  #1500623

Complaint Review: Holiday Inn Club Vacations - Orlando Florida

Reported By:
Rachel - Baden, United States
Submitted:
Updated:

Holiday Inn Club Vacations
9271 S. John Young Parkway Orlando, 32819 Florida, United States
Phone:
407-477-7101
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

My husband and myself purchased back in 2017 we didn't even use this thing but Once and that was last year. It has cost us more to be owners than to actually vacation using our property.  When we tried to use the points they were never available to us as the way they explained them in the initial meeting. We had to pay out of our pocket to use our timeshare and still making monthly payments ( well we were but we cannot afford them). It wasn’t until the second mandatory Owners meeting that we had to attend that we found all the points system that we purchased no longer exist. And they lied to us on what we did purchase. Then we discovered what they Sold us was not what we were told.  It’s a financial burden paying for the maintenance fees and the mortgage along with having to pay out-of-pocket to use our time share. When you try to book something through their online site it is very difficult and time-consuming. Now here we are struggling to keep up on our payments because they consistently rise each year. I really wished we would've thought this one through. This has been draining finacially.



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