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  • Report:  #1496706

Complaint Review: Holiday Inn/Orange Lake - Orlando Florida

Reported By:
George - Valdosta, GA, United States
Submitted:
Updated:

Holiday Inn/Orange Lake
9271 S John Young Pkwy Orlando, 32819 Florida, United States
Web:
hivc.com
Tell us has your experience with this business or person been good? What's this?

We have been owners for some time now and have enjoyed many vacations with Holiday Inn. However, there are a few things that have created a negative feeling for us in regard to our overall experience.  Over the past few years, we have been pushed and/or told the meetings are a required part of ownership when taking a vacation. Even if we request not to attend it is implied that there is not a choice.

The cost of ownership is continuing to rise each year and as we are planning our retirement, it is not something we see that we will be able to afford or use in the future. These costs include the booking fees, maintenance fees, and exchange fees etc. As for the maintaining of the units, we have stayed in some newer resort locations but have also stayed in some units that are in dire need of repairs and updating. 

We would like to inquire about the ownership options available to us regarding buyback and/or resale. We understood that Holiday Inn has programs for owners who are unable to maintain or no longer desire ownership. We have asked for someone to contact us but Holiday Inn has not responded about anything but payments.



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