I ordered a product and paid for expedited shipping. For multiple reasons, I did not want the product anymore. I told them to cancel the order because it had not even been shipped yet. They told me it had, and that I would have to wait for ups to deliver the product to refuse it and then it would be returned. Once the product was successfully returned untouched by me, I inquired about my refund again and they have refused to refund me. I do not recommend them.