I placed an order with a paradise Stores for a set of pet stairs on June 1st. As of the date of this writing, I still have no stairs and after sending 2 emails to customer service, I have had no answer back. I have asked for my money back or the product.
After reading their reviews on their website, I see that I am not the only person who has not received their products. I think that this may be a random website that picks and chooses who they want to send products to or it is so poorly run that they run out of product and don't contact anyone!