- Report: #1523437
Complaint Review: Quality Inn West Memphis I-40 - West Memphis AR
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Quality Inn West Memphis I-40
1009 East Service RD West Memphis, 72301 AR, United States
Phone:
(870) 702-9000
Web:
https://www.choicehotels.com/arkansas/west-memphis/quality-inn-hotels/ar088?mc=llgoxxpx
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Quality Inn West Memphis I-40 Dibesh, Owner Paid for room my daughter could not check into West Memphis AR
My 20 year old daughter booked a room here through Expedia and pre-paid. After the reservation was confirmed and paid for, she was alerted that you had to be 21 years old to check in there. Now the hotel refuses to authorize a refund to Expedia.
I tried mulitple times to contact the owner, Dibesh, who dodged coming to the phone every time. Finally I got a lady who at least broke down and said that Dibesh is simple not going to authorize a refund and when I started asking questions she said "Have a good day" and hung up on me.
We paid $100 for a room that my daughter could not even check into!!!
