Complaint Review: Shell Canada Limited - CALGARY ALBERTA

4266 Bathurst Street  Apartment #203 Toronto, Ontario  Canada  M3H 5Y7   Thursday, November 28, 2019   c/o V.I.P. Corporate Executive SHELL HEADQUARTERS Carel van Bylandtlaan 16,  2596 HR The Hague,  The Netherlands PO Box 162, 2501 AN   The Hague, The Netherlands  +31 70 377 9111

  &   c/o V.I.P. Corporate Executive SHELL CANADA LIMITED 400 - 4th Avenue S.W.  Calgary, Alberta  Canada  T2P 0J4  (403) 691-3111 & (877) 656-3111

 

Regarding:  Very Serious Complaint   Dear Shell Headquarters Executive:   Good Morning or Good Afternoon to You!   How is your day today in sunny The Hague, The Netherlands and/or Calgary, Alberta  Canada and/or wherever else You are in the World?  

My day was going fine, thank you, except due to the Fact that back on Thursday, November 28, 2019 at approximately 9:30 P.M., I walked into your Shell location at:   4926 Bathurst Street, North York, Ontario  Canada  M2R 1X5  (416) 398-8467 and Received Very Disgustingly Low Class, Rude Service coming from Kevin, Your Employee!  

I came in there just to buy a chocolate bar cause I was hungry and when I brought the chocolate bar to the counter to pay for it, your Uneducated Employee Asks ME Where I Got It From as if he does Not Know Where You Keep Your Chocolate Bars On The Shelves.  

He then enters a price into the system and I asked him Why Did He Change The Price Twice During The Transaction and he Verbally and Aggressively Snaps Back At ME and Calls Me Rude For Asking The Question.  

Please Note:  I Honestly Do Not Even Believe That He Charged ME The Right Amount/Price For The Chocolate Bar, Regardless, However, That Is Not My Personal Problem Since I Do Not Work There And Kevin, Your Store Employee Should Know Much Better!  Obviously!  

Furthermore, Once He Figured Out The Price For The Chocolate Bar (Even Though I Believe That It Was Wrong), I then tapped my credit card and assumed it went through but he did something to aggravate ME and cause ME to have to tap it again and so I did and then I took my chocolate bar and told him that I Will Report Him And Write Up His Filthy And Disrespectful Behavior On To Social Media because I do Not Take Abuse From Anybody!  

Moving Right Along:  As soon as I paid for the chocolate bar this person (Kevin, Your Employee) made ME so angry, upset and nervous that I Never Even Asked For My Receipt and Just Left The Store!   My Thoughts:  I Just Hope That I Was Not Charged Double For The Same Chocolate Bar!  

I thought I was the Customer, but I sure did Not Feel Like One This Evening And Definitely Will Not Be Going Back To That Store Location Anymore!   If You would like to contact ME back directly in order to discuss my letter of Very Serious Complaint in further detail, then please leave ME a voice message at:  (416) 633-9135.   You may also TEXT ME at:  (323) 305-4544.  

You may also Email ME back at:  [email protected] or [email protected].   You may also write back to ME at:   Mr. Howard Paul Shore, (((REDACTED))) Toronto, Ontario  Canada  (((REDACTED)))   I am more than looking forward to hearing back from You with a Positive Response some time in the very near future.   Thank you.

  Sincerely yours,

          Howard Paul Shore Angry And Upset Shell Headquarters Customer   /HPS