- Report: #1482650
Complaint Review: SMART BATTERY - FORT LAUDERDALE FL
-
Author Not Confirmed
Why?
SMART BATTERY
500 E. BROVARD BLVD FORT LAUDERDALE, 33394 FL, United States
Phone:
855-465-4844
Web:
www.lithiumion-batteries.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
SMART BATTERY Required payment upfront for lithium batteries and never delivered batteries or refunded money. FORT LAUDERDALE FL
If you have been scammed by these people, please file a police report at 954-828-5594 so that they will investigate and prosecute. My experience with them is detailed below.
Paid $899.98 for batteries on 2/14. Company is unable to deliver product. Repeated requests to refund my money have not resulted in promised refund. These people are nothing but thieves! They are a fly by night organization that does not have the inventory needed to fulfill the orders they receive even though they will take your money.
They say they do not accept credit cards because of fraud on consumer's end but it is more likely due to fraud on their end by charging customers and then not delivering the product and the customer getting their money back from the credit card fraud protection features. I was invoiced on 1/28/19 and mailed them a check that day. They could not acknowledge receipt of the check and I was in desperate need of the batteries to be able to demo for a customer so I asked for an electronic means to pay them so they could ship them out.
Was told that the batteries I needed were in stock. Once I paid them through Cash App on 2/14 they took a week to acknowledge receipt of that payment to be able to ship out the batteries. Then the batteries were supposedly shipped without proper DOT documentation and were hung up at UPS. On 3/4 they finally located the check I had mailed on 1/28/19. Very difficult to actually speak to a person on the phone. Repeated voicemail over and over.
When I have spoken with ****** and ******* they both give different stories regarding the status of the order/shipment/inventory. ****** has said that he was refunding my money several times but it has been over a month and still no refund. I would recommend never dealing with these people. They are a fraud!
