- Report: #1477388
Complaint Review: Terry’s tool rental and sales - Cummings Georgia
Reported By:
John -
Kennesaw, Georgia, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Terry’s tool rental and sales
1815 Dahlonega Hwy Cummings, 30040 Georgia, United States
Phone:
7708872261
Web:
N/A
Categories:
Business Rating:
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Terry’s tool rental and sales Charged Excessive Cummings Georgia
I would not recommended renting equipment from this place I’m a business owner for over 20years in kennesaw doing fencing and landscaping I had job in Cummings and this rental place was right down street and I needed to rent a skid steer so chose to rent from them cause they were so close big mistake when I was using machine I got stuck and track came off which was my fault yes so me not being from out there and not knowing anyone to help me I called the rental place they came out looked at it said they would come back out with another machine to pull out well they bought out a 6500lb mini excavator to pull out a 10,000lb skid steer well that didn’t work they did wind up getting someone with a bigger machine to come out and pull it out and get track back on late afternoon of next day and told me they would be picking up first thing in the morning wouldn’t even the me finish the job with it so had to get another machine from someone else when they sent me the bill they charge me for another days rental while it was stuck and a fee to put track back on I expected some charges but they original charge for one day of rental was $470 but they winded up charging me almost $1500 plus have to pay the guy that came out with bigger machine $500 as well this was an very expensive lesson for me so I will say if your going to rent something go with a bigger company like sunbelt, Caterpillar , bobcat or kabota They will work with you and help you and not stick it to ya I’ve ran tracks off in the past when rented from these companies and they didn’t charge me to come out put track back on or charge me while machine was inoperable just a lesson I learned the hard way
