- Report: #1497919
Complaint Review: Tickets-Center.com - Internet
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Author Not Confirmed
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Tickets-Center.com
Internet, United States
Web:
Tickets-Center.com
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Business Rating:
(1)
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Tickets-Center.com Refused to refund money Internet
I purchased 4 Houston rodeo tickets thru the Tickets-Center.com website on February 27. I paid $455.50 for the tix plus an additional $105 for the parking pass. Due to Covid, the rodeo was cancelled on March 11. I received an e-mail from Tickets-Center.com on the same day, stating a request for a refund had been submitted in my name. (We hold season tickets at work, so I know for a fact the rodeo association is offering/did offer refunds for unused tickets.)
I received an e-mail from Tickets-center.com on May 19 stating that due to Covid they had changed their refund policy. I was not receiving a refund, but a credit for 125% of my purchase price.
I disputed the charge and lack of refund with my credit card company. Tickets-center.com supplied proof that I purchased the tickets so that avenue has been exhaused. I'm not arguing that I purchased the tickets, I would like a refund instead of a credit.
