- Report: #1491341
Complaint Review: Wallet Services Ltd -
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Author Confirmed
Why?
Wallet Services Ltd
Suite A, 21/F, Eton building, 288 Des Voeux Central, Hong Kong Hong Kong
Web:
Freewallet.org
Categories:
Business Rating:
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Wallet Services Ltd The Ripoff app stole my ethereum
I downloaded and started using this app on 14/02/2019. Some deposits and withdrawals was made and everything was fine until 12/11/2019. On this date when I tried to make a withdrawal the app blocked my action , several other attempts were made during this time and all were fruitless until abd email from the support centre demanded my entire personal documents (including electricity bill, a photo of me in front of a computer with wallet open on the screen etc). This left me in shock.
This organisation is a pure example of ripoff. if they require such documents, why they have left the anonymous option on the app? Furthermore I registered with my personal phone number and that being said I don't assume further verification would be required. Furthermore; on 5/02/2019 when I tried to login to my app again I realized that my 1.4 ethereum has been turned to "0". Note: I have all the proof about the above mentioned report and would provide them if needed
