- Report: #1482113
Complaint Review: Western Union Money Order -
-
Author Not Confirmed
Why?
Western Union Money Order
United States
Phone:
+1 (800) 325-6000
Web:
Www.westernunion.com
Categories:
Business Rating:
(0)
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Western Union Money Order research request run around $1300 lost ?? No refund on lost money orders $1300 traced 7 months ago noterized affidavit, proof of delivery, $30 tracking fee.
My son purchased $1300 money order & mailed it to me I never received it. We contacted Western Union completed the necessary paperwork along with a $30 check to track the money orders, place of purchase, date of purchase. He had paperwork notarized as purchaser and we haven’t received an answer now seven months later this was done in January !!!
Tracking was put on our application to Western Union to trace this ,my check has been cashed the letter has been received we have called about 100 times and nobody seems to have any information on this lost $1300 . When I called to find out what’s going on as the receiver they tell me to have my son call because it’s in his name. When my son calls they tell him to have your mother call because it’s in her name so we’re getting the runaround 100% and it doesn’t help that they’re still holding onto my son is $1300 !!
I want this solved and I want this solved right away I would like a supervisor from Western Union to contact me and put this to rest once and for all seven months is plenty of time for you to perform a task that supposed to take 30 days !!!
3 Updates & Rebuttals
Haar
farmingdale,New York,
United States
Western union saw my complaint on Twitter I was hoping for resolution
#2Author of original report
Sat, August 17, 2019
But after 24 hours of private chat back and forth I still was told to call the number no one answers , resubmit all the paperwork previously done. I asked them since I’ve explained everything to you is there a number I can call to resolve this and was told call automated number. Couldn’t get the number to a live person or supervisor
Haar
farmingdale,New York,
United States
Western Union money order
#3Author of original report
Tue, July 23, 2019
No response as of yet from western Union!!
Baker
Winchester,Virginia,
United States
Solution
#4Consumer Suggestion
Thu, July 18, 2019
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