- Report: #1045615
Complaint Review: 1800-heaters - Internet
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Author Confirmed
Why?
1800-heaters
2 GOURMET LN Internet, United States of America
Phone:
732-417-0033
Web:
http://start.cortera.com/company/research/l3m5prm8r/1-800-heaters-inc/
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
1800-heaters Paid for a service in my home came and took my check and did not perform the full service, Internet
They Came to my home and where suppose to perform a service for my hot water heater. The gentlman that came did a service and did not complete the service. Never got hot water then the gentleman was suppose to come back and never returned to perform the service.
1 Updates & Rebuttals
1800 Heaters
Edison,New Jersey,
USA
Reality check
#2REBUTTAL Owner of company
Tue, November 10, 2015
The customer called and requested a service call to diagnose her failed water heater. The heater was diagnosed, parts ordered and we collected $125 as quoted for the first visit.
Second visit was scheduled and we returned upon the part arriving at the home. Upon arrival, we were sent away by a male who answered the door.
Recorded phone calls were made to figure out what the situation was. No return calls. We then received the customer’s check back as cancelled. Not sure how this customer sees this as a rip off. The reality is this customer committed a crime, theft of services followed by defamation. Upon contacting the customer, she expressed that she was unaware of this report.
