Joe T.
United States of America#2REBUTTAL Owner of company
Tue, December 20, 2011
Hello, this appears to be a common mistake though years ago we did inform merchants that Thompson Merchant Services is not the same company. the fact is that Thompson Merchant Services hasn't represented First National since at least 2008. Thompson Merchant Services began offering our own processing services since then so any issues with 1st National are with them and we are NOT the same company. So as of 2008, when you sign up with Thompson Merchant Services - you're actually with us... If we cannot board a merchant due to issues like credit we will let them know ahead of time that we're passing them on to a high risk provider. But 1st National's billing practices has NEVER been the same as Thompson Merchant Services.
AGAIN, we are not the same company and don't even offer the same services - it's unfortunate that a firm that we used to represent has us lumped in with them in the area of complaints.
Any questions, email (((ROR redacted)))
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Anonymous
United States of America#3Consumer Comment
Tue, November 08, 2011
1st National has held over $6k of my funds for more than 18 months. William in the Risk Department will not respond. In fact, the company didn't even respond when approach by the California Attorney General's office.
Google the owner, who has been sued for an enormous amount of money, and you will see where the problem comes from.
There is STRENGTH in numbers. Help get this company stopped. Please lodge a complaint against them with both the California Attorney General's office, as well as the FTC - (it only takes 5 minutes) - 877-382-4357.