- Report: #840447
Complaint Review: A Promotional Outlet LLC - Internet
Reported By:
anonymous -
Dallas, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
A Promotional Outlet LLC
Internet, United States of America
Phone:
845-638-0433
Web:
www.apromotionaloutlet.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
A Promotional Outlet, LLC apromotionaloutlet.com A Promotional Outlet LIES!! SCAMS!! FRAUDULENCE!! / NO RESPONSE / CHARGED CREDIT CARD AND NEVER SENT PRODUCT / WILL NOT RETURN CALLS OR EMAILS, Internet
Last April, I placed an online order for staff appreciation gifts for my law firm. After starting the process, this company failed to provide time-sensitive correspondence regarding the finalization of the order and then promised to deliver expeditiously. They did NOT. I personally CANCELLED the order prior to production/delivery and demanded a FULL REFUND; this exchange was handled via online chat and email.
The last response i received from the "owner" was: "I again do apologize, and I will get you the full refund, it usually takes about 48 hrs, but I will put it through right away". We did not discover the charges until about a month ago, when reviewing our upcoming event based on last year's budget. We NEVER received the product that was ordered and cancelled, although we were charged $457.75 via a corporate American Express card before it even went to production. This company has been completely inaccessible via email, phone, "live chat" online, and fax.
DO NOT USE THIS COMPANY!!! THEY ARE THIEVES!!!
The last response i received from the "owner" was: "I again do apologize, and I will get you the full refund, it usually takes about 48 hrs, but I will put it through right away". We did not discover the charges until about a month ago, when reviewing our upcoming event based on last year's budget. We NEVER received the product that was ordered and cancelled, although we were charged $457.75 via a corporate American Express card before it even went to production. This company has been completely inaccessible via email, phone, "live chat" online, and fax.
DO NOT USE THIS COMPANY!!! THEY ARE THIEVES!!!
