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A Promotional Outlet, LLC apromotionaloutlet.com A Promotional Outlet LIES!! SCAMS!! FRAUDULENCE!! / NO RESPONSE / CHARGED CREDIT CARD AND NEVER SENT PRODUCT / WILL NOT RETURN CALLS OR EMAILS, Internet
Last April, I placed an online order for staff appreciation gifts for my law firm. After starting the process, this company failed to provide time-sensitive correspondence regarding the finalization of the order and then promised to deliver expeditiously. They did NOT. I personally CANCELLED the order prior to production/delivery and demanded a FULL REFUND; this exchange was handled via online chat and email.
The last response i received from the "owner" was: "I again do apologize, and I will get you the full refund, it usually takes about 48 hrs, but I will put it through right away". We did not discover the charges until about a month ago, when reviewing our upcoming event based on last year's budget. We NEVER received the product that was ordered and cancelled, although we were charged $457.75 via a corporate American Express card before it even went to production. This company has been completely inaccessible via email, phone, "live chat" online, and fax.