- Report: #402668
Complaint Review: Acai-a Slim - Internet
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Author Confirmed
Why?
Acai-a Slim
www.acaiaslimcleanse.com Internet, U.S.A.
Phone:
877-317-0189
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Acai-a Slim They will send you a trial of there product, then they continue to charge your card on future made-up orders. Central Time Zone Internet
They will send you a trial of there product, then they continue to charge your card on future made-up orders. All of there cotacts on their web site just give you the run around to dead end screens. please watch out for this web site. So far I have had to cancell my credit card, and get a new one. A lot of hassel for some wait-loss!!
Joern
Pinkney, Michigan
U.S.A.
Joern
Pinkney, Michigan
U.S.A.
2 Updates & Rebuttals
Gemma R.
Las Vegas,Nevada,
USA
Hello
#2
Mon, September 07, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Respectfully,
Skittchick
Hemingway,South Carolina,
U.S.A.
acai
#3Consumer Comment
Thu, December 18, 2008
i ran into the same problem did u try them to see if they at least work? when i called did get in contact with someone but had to call my bank to cancel that card
