- Report: #418429
Complaint Review: Acai Ultra Burn - Acai Berry - Ultragreenproducts.com - Cleawater Florida
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Acai Ultra Burn - Acai Berry - Ultragreenproducts.com
www.ultragreenproducts.com Cleawater, Florida, U.S.A.
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Acai Ultra Burn - Acai Berry - Ultragreenproducts.com Weight Loss Product SCAM they give you free bottle for 5.95 never say you must cancel in 15 days Cleawater Florida
Acai ulrtra burn as seen on tv and interne ad says ge free bottle just pay shipping for 5.95 it is a scam a ripoff for all consumers. On their websit there is no mention tht yiu hsave 14 dsysd to cncel or you will be billed 59.95 a month ongoing charge and they will not give you a credit when yiu cll or wrie they will not accpet reurning the bottle for sa refund you have to click in terms and in very fine print it is never mentioned on main age of ad company is Ultagreen productys.com out of Clearwater Florida i was billed 59,95 and rhey never even sent the 2nd bottle and the acai bery is a hype crap all reviews say they do not work ea less move more forget this crap
Mh
JOLIET, Illinois
U.S.A.
Mh
JOLIET, Illinois
U.S.A.
2 Updates & Rebuttals
Ralph Boettner
Clearwater,Florida,
U.S.A.
Corrections RE: Acai Ultra Burn/UltraGreen Products
#2UPDATE Employee
Tue, February 24, 2009
Firstly, UltraGreen Products does not use nor have we ever used TV ads. All of our promotions are completely standardized and at no time have we ever offered a free bottle of our Acai Ultra Burn product. What we make very clear is that we offer a free TRIAL of our Acai Ultra Burn product. Before you can submit for our free trial offer you must check the box next to a very large link that reads 'Check here that you have read our Terms & Conditions'. This must be done or you are not permitted to submit for the free trial. The only people the ever accuse us of being a scam or ripoff are those that chose not to read our Terms & Conditions (which is less than 1/4 of 1% of all our clients). In our Terms & Conditions it states very clearly that you have 14 days from the time you receive the trial bottle to decide if it is effective for you and somewhere in that 14 days you must call and cancel if you choose not to continue with the product, at which time, your account is cancelled and there are no more charges or shipments. If we do not hear from you within the 14 days we assume you like the product (as most do) and wish to continue with the monthly shipments. We then charge you for the bottle you have already received, and then once per month until you wish to cancel your subscription, which can be done easily at any time with a one time phone call to our customer service department. From that point on all charges stop as do all shipments. If in face a customer does not cancel and they are charged for the bottle they have received then we do not refund those charges, but as stated above we then do cancel the account so there are no more charges, no questions asked. Although we're certain there are shady ripoff companies out there, hiding their terms and conditions and/or charging customers credit cards prematurely, we are not one of them. This company was started by four Naturopathic Medical Doctors who own their own lands in South America and oversee the entire production of our products. Although the FDA does not approve nutritional supplements by policy they do 'observe' our entire production and we have one of the most effective Acai products on the market. Acai Berry's effectiveness is very well documented worldwide. Ralph Boettner Customer Service Exec UltraGreen Products 866-961-6445
Mh
JOLIET,Illinois,
U.S.A.
company has refunded my money
#3Author of original report
Tue, February 03, 2009
CO is an honest good company they apologized refunded my money they did say on back page you must cancel within 15 days i was wrong it was my mistake cancel ripooiff report o them mh
