- Report: #716710
Complaint Review: Accel networks - St. Petersburg Florida
Reported By:
RLE -
Anna, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Accel networks
4905 34th St South # 227 St. Petersburg, 33711 Florida, United States of America
Phone:
877-406-8585
Web:
accel-networks.com
Categories:
Business Rating:
(0)
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Accel networks This company was hired to provide wireless internet service that they could not hook up properly for several months during which time they continued to charge our debit card. After they finally gave u St. Petersburg, Florida
This company was hired by our business in Oct of 2010. We provide a credit card for them at that time to begin service for wireless internet to our business and home. After months of trying to make their system work and months of trying to get their tech support team to respond to our calls and emails they finally quit and said they couldn't make it work and they don't know why. They told us to send the equipment back which we did but they refuse to refund the money that was billed on our card which totals 959.00 of continually monthly fees for service not provided. When asked for our refund we were ignored by every person we had contact with except for the VP of finance who basically told us that they were not going to refund any money because they spent a lot of time trying to make it work and they feel like that was compensation for that.
