- Report: #1219028
Complaint Review: ADRIVE.COM - Internet
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Author Confirmed
Why?
ADRIVE.COM
Internet, USA
Web:
www.adrive.com
Categories:
Business Rating:
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ADRIVE.COM Lost entire backup. Company will not provide any information on recovering my files. Internet
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I have been a customer of Adrive.com for the past five years or more. I never had a problem until recently, last month, when I needed access to my files. When I attempt to login to my account, I keep getting a "Maintenance Mode" error and that my account should be available within 24 hours. This has been going on for over a month. I made contact with their tech support after a few days of thi message and I received an email stating the same thing, "My account is in Maintenance Mode and will be available within 24 hours". After two more weeks of attempting to login, I sent another request to tech support and have not received a reply.
I need my files. Plain and simple. If they will just provide my files for 24 hours I will pull everything down from my account and take my business elsewhere.
