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  • Report:  #418519

Complaint Review: Advanced Wellness Research Inc. - Nampa Idaho

Reported By:
- Miami, Florida,
Submitted:
Updated:

Advanced Wellness Research Inc.
#3 -17th Avenue South, Nampa, 83651-1011 Idaho, U.S.A.
Phone:
866-964-1011
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On 1/15/09 I signed up for a 'free' trial of acai berry tablets for the cost of shipping only of $4.99. The product was shipped on 1/16/09 and I received it on 1/24/09. On 1/30/09 I noticed a pending charge on $78.81 on my debit account.

I immediately called the company to investigate why the charge when I only received the product one week ago and the 'free' tial period is not up. They gave several different stories indicating that I had authorized the charge to which I realized their dishonesty and instantly requested a cancellation.

I was advised that a cancellation would not be possible and received an offer of a discount. I denied the same and was told that the cost of the product was $78.81 and that I did not call to cancel in the required time frame. I then called my bank to inform that the charge is not authorized and also got the 'run around' from them.

I decided that I am going to cancel my account with the bank and just came from opening another account with another bank. My former bank was recently taken over by another, and I really did not need much excuse to sever ties with them after 16 years.

I intend to follow this through to even a lawsuit and will not allow myself to be taken advantage of by my bank or anyone else. After perusing the internet sites I realize that this is a frequent occurrence with this company.

Lorna

Miami, Florida

U.S.A.


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