- Report: #134227
Complaint Review: Alienware Corporation - Miami Florida
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Alienware Corporation
12400 SW 134th Ct Bay 8 Miami, 33186 Florida, U.S.A.
Phone:
305-259-4262
Web:
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Alienware Corporation Rebate Ripoff voided my $500 rebate Miami Florida
I purchased an Alienware computer for my son for Christmas with an understanding that I would receive a $500 rebate. After waiting 6-8 weeks I finally called to see where the rebate was and then they tell me it was "voided".
Several time I have contacted them and each time it's a different story:
The rebate was not received within 45 days
The original invoice was not received with the rebate
A copy of the invoice was not received with the rebate
Your rebate is approved, but when I called back to get it in writing, they said that nothing but the rebate was received.
This is all a bunch of lies. I did include a copy of the invoice and I did send it within 45 days. Why would they deny my money?
Craig
Houston, Texas
U.S.A.
Several time I have contacted them and each time it's a different story:
The rebate was not received within 45 days
The original invoice was not received with the rebate
A copy of the invoice was not received with the rebate
Your rebate is approved, but when I called back to get it in writing, they said that nothing but the rebate was received.
This is all a bunch of lies. I did include a copy of the invoice and I did send it within 45 days. Why would they deny my money?
Craig
Houston, Texas
U.S.A.
1 Updates & Rebuttals
00Vigilante
Lees Summit,Missouri,
Rebate
#2Consumer Comment
Wed, January 08, 2014
I need to know if your issue has ever been resolved and by what means. Same goes to those that replied to this review. I too experienced the same issue. Does anyone know if a class action was ever pursued?
