- Report: #1270796
Complaint Review: All My Sons Moving and Storage of El Paso - El Paso Texas
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All My Sons Moving and Storage of El Paso
7924 Gateway E. Blvd El Paso, Texas, USA
Phone:
9152553444
Web:
allmysons.com/elpaso
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All My Sons Moving and Storage of El Paso Worst move ever!!! El Paso Texas
I called and contracted to move a 4 bdroom 3700 sq foot home and was quoted $1700 over the phone. I was informed that 4 professionals would take approximately 4 hours for the move. My wife, daughter and I began packing and had the garage, yard tools and equipment and kitchen packed by the time the packers arrived. We had everything in the garage by the two doors. They only sent 3 packers and it took them 10 hours. They stopped for lunch and for the rain. When it was raining, instead of wrapping or packing they just waited around for the rain to stop. The truck did not hold all of the furniture and my family and I plus a couple of paid yardworkers had to complete the move.
Still they charged for the extra hours of work. I asked them to pack the clothes in my dressers and items in my nightstand in wardrobe boxes I had provided. They did not unpack the drawers. My wifes jewelry chest which they packet was stored upside down. The necklaces and earings were all tangled. They packed my breathing machine and TENS unit in my night stand and I could not use them until we took the items out of storage and unpacked over three weeks later. The TENS unit is a back stimulator for pain relief. In pain and on prescibed pain meds I even tried helping them move after my doctor's appointment for which I had to leave and left my mother-in-law to supervise.
I marked the boxes I packed, they did not. They appearing to be taking inventory but I did not receive an inventory list. A month later and we are still unpaciking because I had scheduled back and neck surgery. We now have all boxes unpacked and there are things missing. I had family, extended family and two yard workers to help me finish the packing and unpacking so I will not accuse them of taking my missing items but I am so disappointed that they could not finish the job in twice the time they quoted over the phone and they charged me for the extra time less 10% for leaving me a man short. 3 movers instead of 4 and I got 10% off after chrging me twice the amount quoted!
